Tele caller

Company Description iResponsive Solutions is a leading supply chain consulting firm headquartered in Atlanta, GA, with operations in Coimbatore, Tamil Nadu, India, and Singapore. We design and implement end-to-end supply chain solutions covering everything from initial supply acquisition to final product delivery. Our services include solution design, application implementation, microservice integration, data integration, custom development, and data transformation. We partner with industry leaders such as AWS, Azure, and Kibo-Commerce, as well as maintain a close relationship with Koerber. Our global team of 80+ professionals is dedicated to delivering excellence and innovative solutions to clients. Role Description This is a full-time on-site role for a Tele caller located in Alpharetta, GA. The Tele caller will be responsible for contacting potential and existing customers to inform them about our products and services. Main tasks include answering questions about products, handling customer inquiries, generating leads, and ensuring customer satisfaction. Additional tasks involve updating customer information in the database and maintaining a professional relationship with clients at all times. Qualifications Excellent verbal communication and active listening skills Experience in customer service and customer relationship management Proficiency in using telecommunication systems and CRM software Ability to handle objections and provide appropriate solutions Strong multitasking, time management, and problem-solving skills Positive attitude and strong work ethic High school diploma or equivalent; additional qualification is a plus Experience in the supply chain industry is beneficial Show more Show less