Technical Support Engineer

Teamware Solutions

2 years

0 Lacs

Noida Uttar Pradesh India

Posted:2 months ago| Platform:

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Skills Required

support engineering software saas presentation database technology sql html javascript css xml php networking tcp ip crm splunk okta

Work Mode

On-site

Job Type

Full Time

Job Description

Hi Connections Teamware is hiring for Technical Support Engineering role Location: Noida NP:1month Experience:6months-2years · Technical Support or implementation experience, supporting enterprise software solutions, ideally in a SaaS environment · Excellent organizational skills -ability to prioritize, lead, multi-task and execute projects involving multiple departments. · Superior communications skills (presentation, written, and verbal) and demonstrable ability to communicate effectively with all levels of professional staff. Ability to explain complex concepts simply. · Excellent analytical skills and ability to navigate challenging situations in a professional manner. · Ability to multi-task and perform effectively under pressure · Experience in one or more of the following additional areas: Database technology (SQL); Web technology (HTML, JavaScript, CSS, XML, PHP), Networking Technologies (TCP/IP, DNS) · Fluency in multiple languages a plus. · General cultural awareness, particularly for agents who are supporting customers in region other than the one they’re located in (e.g. ability to detect & understand different regional accents, general knowledge of what the capital of the country is, the main cities or regions etc. to avoid having to make spelling requests to customers) MS Dynamics, SFDC CRM , Splunk, Okta , SSO Added advantage If interested do share cv to manasa.a@twsol.com Show more Show less

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Teamware Solutions

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Technical Support Engineer