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Technical Support Engineer

Technical Support Engineer

Reach Talent Solutions

0 - 2 years

|

0 - 1 Lacs

Posted:None| Platform:

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Skills Required

fresher graduate technical voice process it helpdesk any graduate hindi call center hindi speaking voice support customer support voice process technical helpdesk technical support fresher hiring diploma international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position :

Location

Salary

Education

Experience

Interview

Requirements : HINDI , ENGLISH,TAMIL

If you interested apply rtsjeevapriya2023@gmail.com/9655086733

Responsible for providing technical support to clients in person and remote.
Taking ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Provide prompt and accurate feedback to customers
Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

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