Job Description Jira Administrator About ArisGlobal (www.arisglobal.com): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Position Overview The Jira Admin will be responsible for the effective use and administration of Jira software across the organization. The role requires a deep understanding of Jiras functionality, configuration, and integration capabilities. The ideal candidate will be able to apply knowledge of different project management processes, design JIRA workflows with an agile mindset and support the implementation of JIRA and other applications within the Atlassian Marketplace. Required Skills and Experience Minimum of 3-5 years of experience working with Jira in a technical or administrative capacity. Proven experience configuring and administering Jira (Software, Service Management, Confluence, etc.). Strong understanding of Jira workflows, permissions, and automation rules. Experience integrating Jira with other tools (e.g., GitHub, Bitbucket, Slack). Ability to work effectively remotely in cross-functional teams. Ability to meet deadlines and produce quality work. Responsibilities Manage and configure Jira instances, including project creation, workflows, permissions, and user management. Administer Jira Software, Jira Service Management, and other Jira tools (e.g., Confluence, Bitbucket) for all teams within the organization. Customize Jira to support specific needs, including dashboards, reports, workflows, and custom fields. Work closely with stakeholders to understand project requirements and design solutions that optimize the use of Jira for project tracking and reporting. Conduct regular Jira audits and provide recommendations for performance improvements and efficient configurations. Ensure that workflows and automation rules are designed to meet the needs of the business and increase productivity. Act as the primary point of contact for Jira-related issues, providing troubleshooting support and ensuring the platform runs smoothly for users. Provide guidance and assistance on customizations, integrations, and issue resolution to team members. Develop training materials, documentation, and user guides to help employees effectively use Jira. Conduct regular training sessions, workshops, and onboarding for new users to ensure proficiency with Jira tools. Stay updated on Jira best practices and industry trends, ensuring the team is always using the latest features. Partner with cross-functional teams to ensure Jira aligns with business requirements and evolving needs. Provide ongoing consultation on Jira usage, suggesting improvements to maximize efficiency. Collaborate with IT teams to ensure Jira integrates seamlessly with other tools and systems used by the organization.

Product Owner - Regulatory Platform and AI . ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate ownership for regulatory platform and AI-enabled part of the product portfolio. Works with product manager to align on product strategy and to translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria. Understands and manages the complexity of the business-critical enterprise software platforms for highly regulated industries and is driving its architectural and technological redesign based on architectural inputs Drive the zero-to-one innovative product build, experience with lean startup, design thinking, service design, and other relevant methodologies. Translate strategic priorities into roadmaps, MVP definitions, user stories, and delivery plans. Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders. Identify functional, non-functional requirements, dependencies and articulate impact on delivery timelines and implementation plans. Collaborates with internal cross functional teams (Design/User Experience, Engineering, Customer Support, Services, Solution Consulting, Commercial) and with customers to inform the product vision, strategy, features and prioritization. Leads the product functional design process based on an intimate knowledge of the users and technology Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks. Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment. EDUCATION AND EXPERIENCE REQUIRED Bachelor s degree with minimum 10 years of product development and or management experience of which a minimum of 5 years in agile product development process and minimum 3 years in AI-focused product management in B2B space. Experience working closely and driving product requirements for Platform Architecture, Software Engineering, Data Engineering, ML Engineering, and Data Science teams. Should have a strong techno-functional background - a good balance of technical knowledge and business acumen Ability to understand customers needs and business requirements and advocate their viewpoint internally Proficient in conducting requirement gathering workshops Proficient in triaging and prioritizing product defects and feature requests Proactive and fully accountable in managing a healthy product backlog. Excellent presentation and communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment Guide and mentor individuals in the team and demonstrate strong leadership. High degree of organization, individual initiative, and personal accountability PREFFERED EXPERIENCE Prior experience in Life Science or other highly-regulated industry is preferred. Prior experience building AI products or platforms designed to automate or augment enterprise workflows. Understanding of modern platform architectures, scalability, and performance considerations for service-oriented and AI-driven products. Experience managing large, technically complex product programs spanning multiple teamsFormal degree in a technical field such as Computer Science is highly preferred. COMPENSATION & BENEFITS ArisGlobal proudly offers an impressive package of compensation and benefits, including a competitive salary, sales commissions, paid time off, and healthcare and retirement benefits.

Job Title: Generative AI Developer Job Description: We are seeking a skilled Generative AI Developer with hands-on experience in Large Language Models (LLMs) , prompt engineering , and modern GenAI solution design. The ideal candidate should be comfortable working with Retrieval-Augmented Generation (RAG) , Agents frameworks, and AWS Bedrock , with a basic understanding of LLMOps practices. Additionally, proficiency in Streamlit for developing quick front-end prototypes of GenAI applications is highly desirable. The role involves building scalable, real-world GenAI applications and continuously exploring advancements in the field of Generative AI. Key Responsibilities: Develop and maintain GenAI solutions using LLMs, RAG pipelines, and agent-based workflows. Integrate LLMs into applications using APIs and cloud-based services like AWS Bedrock . Conduct experiments and research on the latest GenAI advancements and implement proof-of-concepts (PoCs). Contribute to LLMOps practices including prompt versioning, testing, and basic monitoring. Collaborate with architects, data engineers, and DevOps teams to build scalable GenAI solutions. Technical Requirements: 6-8 years of total experience with at least 3+ years of hands-on experience in AI/ML or NLP. Hands-on experience working with LLMs (e.g., GPT, Claude, LLaMA, Mistral). Understanding of RAG workflows and experience with vector databases (e.g., FAISS, Pinecone, OpenSearch). Exposure to agent frameworks like Crewai, LangGraph, Semantic Kernel, or custom orchestrators. Familiarity with AWS Bedrock and prompt orchestration through tools like LangChain or PromptLayer. Knowledge of basic LLMOps practices such as prompt versioning, monitoring, and logging. Proven experience in prompt engineering designing few-shot examples, controlling hallucinations, and optimizing outputs. Proficient in Streamlit for building lightweight, interactive front-ends. Strong programming skills in Python and experience with REST APIs. Good in Deep Learning architectures: RNN, CNN, Transformer-based models Experience with NLP using open-source libraries (e.g., spaCy, Hugging Face, NLTK) Familiarity with data storage and search systems such as PostgreSQL , Elasticsearch , or similar. Preferred Skills: Exposure to document processing pipelines and unstructured data extraction. Knowledge of MLOps and CI/CD tools (e.g., GitHub Actions, Docker). Prior experience integrating GenAI into real-world applications Soft Skills: Strong analytical and problem-solving skills with the ability to break down complex challenges. Curiosity and initiative in researching new GenAI trends and applying them practically. Good communication and collaboration skills, especially in a cross-functional team environment.

About ArisGlobal: (www.arisglobal.com): ArisGlobal is empowering life science organizations to deliver breakthroughs faster, accurately, and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever. Skills & Experience Required: Candidate should have 7 to 10 Years of hands-on Java Programming experience Should have experience in Java, J2EE, Spring, Hibernate, SQL/MySQL & Microservices Minimum 2+ Years of hands-on experience in React Js (Mandatory) Should have worked on Apache Kafka, Mongo DB & AWS Should have experience in Leading/Mentoring team Key Responsibilities : Lead product development from concept to launch, design and code software features, troubleshoot complex issues Execute the design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements Design & code a variety of complex software features with adequate documentation Customer Support & troubleshoot/fix a variety of difficult software problems. Proactively communicate on development status & delays in agreed upon timelines Interface with global teams for requirements analysis and schedule.

Job Description Java Technical Lead About ArisGlobal: (www.arisglobal.com): ArisGlobal is empowering life science organizations to deliver breakthroughs faster, accurately, and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever. Skills & Experience Required: Candidate should have 4 to 6 Years of hands-on Java Programming experience Should have experience in Java, J2EE, Spring, Hibernate, SQL/MySQL & Microservices Minimum 2+ Years of hands-on experience in React Js (Mandatory) Should have worked on Apache Kafka, Mongo DB & AWS Should have experience in Leading/Mentoring team Key Responsibilities : Execute the design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements Design & code a variety of complex software features with adequate documentation Customer Support & troubleshoot/fix a variety of difficult software problems. Proactively communicate on development status & delays in agreed upon timelines Interface with global teams for requirements analysis and schedule.

Job Description Technical Support Engineer - Python About ArisGlobal ( www.arisglobal.com ): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Requirements: Bachelor s degree in computer science, Information Technology. 2-6 years of experience in Technical Support/Application Support and IT service management, preferably in a global organization. Minimum 1+ Years of strong experience in Python (Mandatory) Good SQL (OR) PL/SQL skills To fetch case data based on customer requirements. To write update statements on scenario basis for case correction. Should be ready work in 24X7 shift based support team Strong knowledge of IT service management frameworks (ITIL) and best practices. Proven track record in driving support excellence and customer satisfaction. Experience in managing customer service level agreements. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Collaborative mindset and the ability to work seamlessly within diverse teams and drive concept implementation. Exceptional communication and presentation skills, both written and verbal. Working knowledge with ticketing tools like Jira, ZenDesk, ServiceNow. Roles & Responsibilities: As Tier-2 engineer for you would be responsible for providing application functionality support and technical support for ArisGlobal Life Sphere applications, associated interfaces or any other product of ArisGlobal. Take ownership of tickets logged by customer and delivery excellent customer experience that meets ArisGlobal organizational values Collaborate with cross-functional teams and support Service Delivery managers to establish service delivery standards and best practices, ensuring alignment with business objectives. Monitor and analyse service performance using industry-leading methodologies, identify areas for improvement, and implement corrective actions. Lead/Collaborate in service improvement initiatives, leveraging continuous improvement methodologies and frameworks. Oversee incident and problem management processes, ensuring timely resolution and minimizing impact on operations. Foster a culture of customer-centricity within the organization, promoting a high level of customer service and engagement. Good To have skills: Good understanding of Pharmacovigilance Added advantage if you possess the below listed experience or similar enterprise products experience. Working knowledge with case processing life cycle from case creation to distribution.

Job Description Technical Support Engineer About ArisGlobal ( www.arisglobal.com ): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Requirements: Bachelor s degree in computer science, Information Technology. 2-4 years of experience in Technical Support/Application Support and IT service management, preferably in a global organization. Good SQL (OR) PL/SQL skills To fetch case data based on customer requirements. To write update statements on scenario basis for case correction. Should be ready work in 24X7 shift based support team Strong knowledge of IT service management frameworks (ITIL) and best practices. Proven track record in driving support excellence and customer satisfaction. Experience in managing customer service level agreements. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Collaborative mindset and the ability to work seamlessly within diverse teams and drive concept implementation. Exceptional communication and presentation skills, both written and verbal. Working knowledge with ticketing tools like Jira, ZenDesk, ServiceNow. Roles & Responsibilities: As Tier-2 engineer for you would be responsible for providing application functionality support and technical support for ArisGlobal Life Sphere applications, associated interfaces or any other product of ArisGlobal. Take ownership of tickets logged by customer and delivery excellent customer experience that meets ArisGlobal organizational values Collaborate with cross-functional teams and support Service Delivery managers to establish service delivery standards and best practices, ensuring alignment with business objectives. Monitor and analyse service performance using industry-leading methodologies, identify areas for improvement, and implement corrective actions. Lead/Collaborate in service improvement initiatives, leveraging continuous improvement methodologies and frameworks. Oversee incident and problem management processes, ensuring timely resolution and minimizing impact on operations. Foster a culture of customer-centricity within the organization, promoting a high level of customer service and engagement. Good To have skills: Good understanding of Pharmacovigilance Added advantage if you possess the below listed experience or similar enterprise products experience. Working knowledge with case processing life cycle from case creation to distribution.

Job Description Technical Support Engineer - Python About ArisGlobal ( www.arisglobal.com ): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Requirements: Bachelor s degree in computer science, Information Technology. 2-6 years of experience in Technical Support/Application Support and IT service management, preferably in a global organization. Minimum 1+ Years of strong experience in Python (Mandatory) Good SQL (OR) PL/SQL skills To fetch case data based on customer requirements. To write update statements on scenario basis for case correction. Should be ready work in 24X7 shift based support team Strong knowledge of IT service management frameworks (ITIL) and best practices. Proven track record in driving support excellence and customer satisfaction. Experience in managing customer service level agreements. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Collaborative mindset and the ability to work seamlessly within diverse teams and drive concept implementation. Exceptional communication and presentation skills, both written and verbal. Working knowledge with ticketing tools like Jira, ZenDesk, ServiceNow. Roles & Responsibilities: As Tier-2 engineer for you would be responsible for providing application functionality support and technical support for ArisGlobal Life Sphere applications, associated interfaces or any other product of ArisGlobal. Take ownership of tickets logged by customer and delivery excellent customer experience that meets ArisGlobal organizational values Collaborate with cross-functional teams and support Service Delivery managers to establish service delivery standards and best practices, ensuring alignment with business objectives. Monitor and analyse service performance using industry-leading methodologies, identify areas for improvement, and implement corrective actions. Lead/Collaborate in service improvement initiatives, leveraging continuous improvement methodologies and frameworks. Oversee incident and problem management processes, ensuring timely resolution and minimizing impact on operations. Foster a culture of customer-centricity within the organization, promoting a high level of customer service and engagement. Good To have skills: Good understanding of Pharmacovigilance Added advantage if you possess the below listed experience or similar enterprise products experience. Working knowledge with case processing life cycle from case creation to distribution.

Job Description Technical Support Engineer About ArisGlobal ( www.arisglobal.com ): ArisGlobal is empowering life science organizations to deliver breakthroughs faster , accurately , and with precision. This is paramount for the passage of lifesaving medications and products VIA clinical trials, using our software and technology. As an industry leader, ArisGlobal provides our SaaS leading technology and services to 40/50 top Bio-pharmaceutical corporations, 4/5 of the most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada and the NMPA, for example, around the world. 2021 has presented simultaneous developments in the global Drug Safety and Pharmacovigilance Software Market, projecting unfaltering growth through 2027. Effectively harnessed by prominent market drivers, ArisGlobal is named a Key Player. Located in Miami, New Jersey, Budapest, Dublin, Darmstadt, Rome, Tokyo, Shanghai, Bangalore, Mysore, our global presence is clear, and we are growing faster than ever . Requirements: Bachelor s degree in computer science, Information Technology. 2-4 years of experience in Technical Support/Application Support and IT service management, preferably in a global organization. Good SQL (OR) PL/SQL skills To fetch case data based on customer requirements. To write update statements on scenario basis for case correction. Should be ready work in 24X7 shift based support team Strong knowledge of IT service management frameworks (ITIL) and best practices. Proven track record in driving support excellence and customer satisfaction. Experience in managing customer service level agreements. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders. Collaborative mindset and the ability to work seamlessly within diverse teams and drive concept implementation. Exceptional communication and presentation skills, both written and verbal. Working knowledge with ticketing tools like Jira, ZenDesk, ServiceNow. Roles & Responsibilities: As Tier-2 engineer for you would be responsible for providing application functionality support and technical support for ArisGlobal Life Sphere applications, associated interfaces or any other product of ArisGlobal. Take ownership of tickets logged by customer and delivery excellent customer experience that meets ArisGlobal organizational values Collaborate with cross-functional teams and support Service Delivery managers to establish service delivery standards and best practices, ensuring alignment with business objectives. Monitor and analyse service performance using industry-leading methodologies, identify areas for improvement, and implement corrective actions. Lead/Collaborate in service improvement initiatives, leveraging continuous improvement methodologies and frameworks. Oversee incident and problem management processes, ensuring timely resolution and minimizing impact on operations. Foster a culture of customer-centricity within the organization, promoting a high level of customer service and engagement. Good To have skills: Good understanding of Pharmacovigilance Added advantage if you possess the below listed experience or similar enterprise products experience. Working knowledge with case processing life cycle from case creation to distribution.

Database Administrator About ArisGlobal: ArisGlobal is transforming the way today s most successful life sciences companies develop breakthroughs and bring new products to market. Our end-to-end drug development technology platform, LifeSphere , integrates our proprietary cognitive computing engine to automate all core functions of the drug development lifecycle. Designed with deep expertise and a long-term perspective that spans almost 40 years, LifeSphere boosts efficiency, ensures compliance, and reduces cost through multi-tenant Software-as-a-Service (SaaS) architecture. Our products are utilized by 40 out of 50 major biopharmaceutical companies. Among our clients are four out of five of the worlds most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada, and the National Medical Products Administration. ArisGlobal boasts a worldwide presence with offices located in the US, Croatia, Slovenia, Japan, China, and India. At ArisGlobal, we are distinguished by the high caliber of our team and by our passion for creativity and innovation. We pride ourselves on our welcoming and supportive corporate culture, which is inclusive of all Team Members. Our challenging projects are complemented by flexible work locations and competitive salaries. Database Administrator (DBA) with 3 to 5 years experience in AWS, Aurora PostgreSQL, Oracle, and MySQL. The successful candidate will be responsible for our databases performance, integrity, and security. This role involves planning developing and troubleshooting to ensure our database systems run smoothly and securely. Essential Duties and Responsibilities : Manage and maintain our AWS, Aurora PostgreSQL, MySQL, and Oracle databases, ensuring their performance, availability, integrity, and security. Monitor database performance, implement changes, and apply new patches and versions when required. Assist in database design and enhancement, ensuring any changes aligned with business needs and goals. Troubleshoot and resolve database issues, working closely with the development team. Develop and manage database access, including creating the roles and managing permissions. Implement backup and recovery plans to ensure data integrity and availability. Cloud migration plan, manage, and execute the migration of databases from on-premises to a cloud environment (AWS) Ensure the security and compliance of databases, including data encryption access controls and adherence to regulatory requirements. Conduct regular system audits to ensure the effective and efficient operations of all database systems and need to perform the cleanup activities that are needed to save cost. Knowledge of the SQL/PLSQL to support the database migration activities. Experience with the AWS DMS to implement the replication in between homogenous and Heterogeneous databases. Provide technical support for the database environment, including overseeing the development and organization of the databases. Good understanding of core support processes and change management, maintain documentation standards. Strong experience in database and SQL query tuning Develop and manage automation scripts to streamline database administration tasks Conduct research and make recommendations on database products, services, protocols, and standards in support of procurement and development environments. Having experience on Snowflake, and Datadog Required Skills: 3+ Years of Solid experience in PostGre Database administration Minimum 2 Years of AWS experience is Mandatory 6 Months to 1 Year experience in Oracle Database administration is required. Should be willing to work in extended hours Excellent communication skills both written and verbal

The Opportunity: ArisGlobal is seeking a Associate Director - Product Management - Agentic AI to both create and grow a strategic revenue-generating product line within our Agentic AI solutions platform. In this role, you will translate high-priority opportunity areas into products, iterating quickly toward validated outcomes. You ll combine practical product leadership with commercial thinking, leveraging your understanding of emerging AI opportunities to inform our broader platform trajectory. This is a customer-facing, zero-to-one build role, ideally suited to someone with a background in data-driven decision support and insight generation, combined with experience of developing Agentic AI propositions. Key Responsibilities: Product Creation, Management & Growth: Drive the zero-to-one product build, leveraging entrepreneurial DNA and experience with lean startup, design thinking, service design, and other relevant methodologies. Translate strategic priorities into roadmaps, MVP definitions, user stories, and delivery plans. Operate with autonomy and pace, taking new products from concept through early validation to scale. Identify opportunities to increase revenue, lower operational costs, and improve customer retention by analyzing product performance and customer feedback. Customer Development: Engage with key stakeholders in life sciences to validate need, value, and usability. Run lean product discovery cycles across hypothesis-driven themes. Serve as a key external representative of the product trusted, credible, and customer-aware. Cross-Functional Collaboration: Work collaboratively across internal teams including Engineering, Sales, Services, and Marketing to ensure alignment on product priorities, effective go-to-market execution, and customer adoption. Work, as needed, with key external partnerships, as required to build out and commercialise new propositions. Clearly communicate product vision and benefits to internal stakeholders, enabling effective product launches and adoption strategies. Why Join Us?: You ll help build one of the most strategic products within a bold new wave of Agentic AI capabilities. This is a rare chance to take full product ownership, drive innovation with real customer impact, and work within a supportive team that s moving fast to shape the future of AI-powered development in life sciences. Skill Requirements: Required: 12+ years of experience in Product Management in B2B2C, B2B, or B2C space. 3+ years in AI-focused product management in B2B2C, B2B, or B2C space. Good experience in Agentic AI Experience working closely and driving product requirements for Data Engineering, ML Engineering, and Data Science teams. Proven track record of launching AI-driven enterprise SaaS solutions at scale. Deep curiosity and awareness of emerging AI technologies and trends, along with an ability to conceptualize how they can drive practical business value. Analytical mindset, skilled at using metrics to drive product decisions and continuously improve user experience. Strong communication skills, comfortable translating complex ideas into clear business value for diverse stakeholders. Proven ability to prioritize and execute effectively in dynamic environments. Entrepreneurial DNA, with experience in zero-to-one product builds and methodologies such as lean startup, design thinking, and service design. Preferred: Prior experience building AI products or platforms designed to automate or augment enterprise workflows. Understanding of modern platform architectures, scalability, and performance considerations for AI-driven products. Formal degree in a technical field such as Machine Learning, Statistics, or Computer Science. Familiarity with core AI platform elements and knowledge of AI tooling stack across one/many public cloud and data vendors. Experience managing large, technically complex product programs spanning multiple teams. A high degree of independent drive. Experience in contextual intelligence, information design, and insight generation.