Close
Skip to content
Implementation
Keep the Lights ONCustom App DevUpgradesKnow More
Innovation@ZeTechno
MedicoNowZeWorkCustomer StoriesRead storiesGood ReadsResources
CareersJourney, Culture, VisionExplore OpportunitiesGiving Back - CSRContributions
About
About Us Talk to UsTechnical Manager/Lead Moderator User November 10, 2021 January 25, 2024
- November 10, 2021
- By Moderator User
Technical Manager/Lead
Job Category:
ServiceNow
Job Type:
Full Time
Job Location:
Anywhere Hyderabad-PreferredZeTechno is looking for an enterprise-level ServiceNow Technical Manager/Lead who shall serve as a Technical Lead and an SME on large enterprise-level ServiceNow deployments across the globe. This role requires experience in application design and implementation of various ServiceNow modules and custom application development. As a Technical Manager, you will be responsible for managing end-to-end Sprint releases including support on Sprint releases.
A Little About Us…
Imagine working in a place where your individuality is celebrated, your efforts are recognized by everyone, and you feel you’re making a real difference every day. A place where you’re positively encouraged and supported to learn and grow. An environment that inspires you to take ownership (because everyone trusts you to do your job brilliantly). And a place that puts fulfillment, happiness, and wellbeing at the top of its priority list. You don’t need to imagine.
This is a day-to-day life at ZeTechno.
We are a fast-growing and energetic digital transformation company partnered with ServiceNow.Our reach extends across India and we have our home in Hyderabad!
- Must hold Good knowledge of ITSM and ITIL V3
- Must hold experience in ServiceNow Module/Application design and implementation.
- Must hold experience of at least 2 implementations in ServiceNow.
- Must have good experience in JavaScript as an individual contributor
- Must have minimum 4 years of hands-on development experience in ServiceNow
- Must have experience in leading managing and guiding the team for implementation and support engagements, Requirement Gatherings, Development, Testing, UAT, and Production.
- Responsible for Sprint work item effort estimation and planning
- Must have experience in planning and delivering the Sprint release as per SLA and agreed timelines
- Must have a good process understanding of Incidents, Problems, Change, Service Requests, and Knowledge Management
- Must have Good Experience with ITSM Integrations, CMDB, and Service Portal modules in ServiceNow
- Must have good experience in web-based Integration SOAP REST etc and email inbound actions
- Should know about Discovery CMDB Data Modelling Asset Management Service Mapping.
- Accountable and Responsible for managing end-to-end Sprint releases including support on Sprint releases.
- Must have experience in proposing solutions to customers on the requirement
- Good Experience in managing Client discussions including managing customer expectations and Requirement gathering activities
- Must have Good communication (verbal, email, and presentation skills)
- Must have the ability to work closely with the Customer team in a sprint or agile execution model
Mandatory Skills
- IT Service Management
- ITOM
- ITBM/CSM
Years Of Experience
Location:
- Remote and Hyderabad(Preferred)
Apply for this position
Candidate Name *Candidate Email *Candidate Phone *Cover Letter *Candidate CV/Resume *Allowed Type(s): .pdf, .doc, .docxCandidate's Relevant Experience *How soon are you/candidate available to join? *Immediate 15-30 days 30-45 days 45-60days 90+ daysCandidate LinkedIn Profile *Referral Type *NoneEmployeeLinkedInPartnerNone▾
- None
- Employee
- LinkedIn
- Partner
If you have reference, please specify the details(Employee ID/Email or Partner Name) *
YOU MAY ALSO LIKE Related Posts
June 12, 2025June 13, 2025 Smart Workflows Using Now Assist
June 12, 2025June 12, 2025 Unified Employee Center Experience
June 18, 2024June 25, 2024 Why Customers should invest on implementing ServiceNow Now experience?
S3, Podium Cyber Towers, Hi-Tech City, Madhapur, Serilingampally, Ranga Reddy District, Hyderabad, Telangana 500081 CIN – U72900TG2017PTC11602660 Charles Street, Leicester, United Kingdom, LE1 1FBE-mail: info@zetechno.comSite Links
- Home
- About
- Contact Us
- Privacy Page
Connect with us
Get awesome updates
EmailFull Name
