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About Us Talk to UsITOM Consultant Moderator User January 3, 2023 January 25, 2024
- January 3, 2023
- By Moderator User
ITOM Consultant
Job Category:
ServiceNow
Job Type:
Full Time
Job Location:
Hyderabad-Preferred
Experience: 5-8 Years
Education: BE/B.Tech/M.Tech/MCA
- Imagine working in a place where your individuality is celebrated, your efforts are recognized by everyone, and you feel you’re making a real difference every day. A place where you’re positively encouraged and supported to learn and grow. And a place that puts fulfillment, happiness, and well-being at the top of its priority list. This is a day-to-day life at ZeTechno.
- At ZeTechno, we have consistently delivered on providing the freedom of a startup environment coupled with the assurance of leading technology.
- We are a fast-growing and energetic digital transformation company partnered with ServiceNow.
You will be our go-to consultant for managing ServiceNow advisory and implementation projects for our clients along with ITOM expertise.
Responsibilities
- Delivery of consulting services to install, configure, and integrate software products from ServiceNow with a focus on the ITOM based products (discovery, service mapping, configuration management, event management)
- Develop Custom patterns as required through scripting and software development
- Prepare technical documentation as specified in customer contracts and as internally required
- Support the development and growth of the services delivered by ZeTechno
- Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations
- Deliver projects on customer premises or remotely as required.
- Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software. Skill required to perform the duty:
- The ideal candidate will have at least 5 years of IT software consulting experience with 3-5 years of experience supporting or implementing ServiceNow products.
- ServiceNow experience with discovery, event management, service mapping, and configuration management (CMDB) is crucial.
- Accreditations/certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITOM are preferred.
- 2-5 years in a consulting position, delivering software implementation engagements
- Experience in multiple application architectures and supporting technologies
- Expertise with scripting languages such as PERL, JavaScript, Python, or Shell
- Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
- Thorough knowledge and/or experience working with Operating Systems (Linux, Windows)
- Knowledge of networking concepts such as IP Addressing, Firewalls, ports
- Knowledge of relational databases (MySQL, MSSQL, Oracle)
- ITIL knowledge with the ability to relate concepts to implementation strategies
- Excellent communication skills required – verbal with all levels of customer IT and business
What Will You Do At ZeTechno
- At ZeTechno, with your experience on any of the above technology/platforms, you will be trained on the ServiceNow platform. ServiceNow is the fastest-growing technology platform in the world creating tremendous opportunities for ServiceNow practitioners.
- You would work on high-impact and challenging projects across the different businesses in ZeTechno
- You will be constantly challenged to think about innovating and improving our way of working, setting up best practices, and being a thought leader in the company.
- Working hand in hand with project stakeholders, delivery owners/managers, platform architects, developers, and administrators.
- You would lead a team of similar developers
- You will preferably be required to work from our office in Hyderabad(We allow Hybrid work models as well).
Apply for this position
Candidate Name *Candidate Email *Candidate Phone *Cover Letter *Candidate CV/Resume *Allowed Type(s): .pdf, .doc, .docxCandidate's Relevant Experience *How soon are you/candidate available to join? *Immediate 15-30 days 30-45 days 45-60days 90+ daysCandidate LinkedIn Profile *Referral Type *NoneEmployeeLinkedInPartnerNone▾
- None
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- LinkedIn
- Partner
If you have reference, please specify the details(Employee ID/Email or Partner Name) *
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