Technical Manager

Position Summary

• We are seeking a dynamic and technically hands-on Technical Manager with 10+ years of experience to lead high-performing engineering teams in delivering enterprise-grade IT solutions. While the role is open to professionals from diverse technology backgrounds, prior experience with the ServiceNow platform is highly preferred.
• This role requires strong leadership, deep technical understanding, and a proven ability to drive successful project outcomes in complex IT environments.
• Key Responsibilities
• Lead and manage technical delivery teams responsible for designing, developing, and deploying enterprise applications.
• Ensure high-quality technical execution through architecture reviews, code standards, DevOps practices, and automation.
• Drive planning and execution of projects using Agile/Scrum methodologies in collaboration with Product Owners, QA, and UX teams.
• Work closely with business and technical stakeholders to understand requirements and translate them into scalable solutions.
• Provide hands-on technical leadership and mentorship to engineers, enabling skill development and continuous improvement.
• Monitor and manage project delivery metrics including timelines, budgets, quality, and resource utilization.
• Ensure all solutions are aligned with enterprise architecture, security, performance, and compliance standards.
• Stay up to date with emerging trends and technologies and evaluate their applicability to the organization.

Preferred Expertise

• Strong technical experience in ServiceNow – including ITSM, ITOM, HRSD, CSM, GRC, or custom scoped applications.

• Deep understanding of the ServiceNow platform architecture, development best practices, and integration capabilities.
• Experience with ServiceNow scripting, Flow Designer, Integration Hub, REST/SOAP APIs, and performance tuning.
• Ability to guide ServiceNow teams on platform governance and optimal design.
• Qualifications
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 10+ years of total experience in the IT industry, with a minimum of 3–5 years in a leadership/managerial role.
• Strong understanding of full software development lifecycle (SDLC) and enterprise software architecture.
• Proven track record of delivering complex, high-impact IT projects.

Location- Jaipur/Noida/Hyderabad