Technical Head

As a Technical Head at OnCloud Infotech Pvt Ltd, your role will involve overseeing technical support, managing and training the technical team, and ensuring the effective execution of technology strategies. You will be responsible for analyzing technical issues, providing solutions, and coordinating with other departments to enhance overall performance and productivity. Key Responsibilities: - Oversee technical support operations - Manage and train the technical team - Analyze technical issues and provide effective solutions - Coordinate with other departments to enhance performance - Develop and execute technology strategies Qualifications: - Strong analytical skills and problem-solving abilities - Excellent communication and interpersonal skills - Experience in technical support and troubleshooting - Team management and leadership skills - Experience in training and mentoring technical staff - Ability to work collaboratively in a fast-paced environment - Bachelor's degree in Computer Science, Information Technology, or a related field - Previous experience in a similar role is preferred,