Technical Consultant

Job Description

Role: Salesforce Technical Lead/Architect Experience: 8-12 years Job Summary: We are looking for a Salesforce Technical Lead/Architect with 8-10 years of experience specializing in Salesforce Education Cloud and Service Cloud. The ideal candidate will have a strong technical background in Salesforce development, architecture, and integration, along with leadership capabilities to guide teams and drive AI-powered solutions. Key Responsibilities: • Lead the design, development, and implementation of solutions using Salesforce Education Cloud and Service Cloud. • Provide technical leadership to Salesforce developers and administrators. • Collaborate with business stakeholders to translate requirements into scalable Salesforce solutions. • Design and implement AI-driven enhancements within Salesforce to optimize workflows and automation. • Ensure best practices in Salesforce development, security, and governance. • Lead integration efforts between Salesforce and other enterprise applications. • Conduct code reviews, performance tuning, and troubleshooting. • Stay updated on Salesforce releases and recommend new features for adoption Required Qualifications & Skills: • 8-10 years of experience in Salesforce development, architecture, and administration. • Strong expertise in Salesforce Education Cloud & Service Cloud. • Hands-on experience with Apex, Visualforce, Lightning Components (LWC), Flows, and SOQL. • Experience with AI-powered automation in Salesforce is a plus. • Knowledge of Salesforce integration patterns (REST/SOAP APIs, MuleSoft, ETL tools). • Salesforce certifications (e.g., Salesforce Certified Technical Architect, Education Cloud Consultant, Service Cloud Consultant) are highly desirable. • Excellent problem-solving, leadership, and communication skills.