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Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview The COO organization enables business delivery on all COO functions including strategy, Workspace management, workforce governance, employee engagement, risk management, portfolio governance and integrated reporting. Additionally, the team also provides support on enhanced approvals for resource requisitions, campus hiring program and global mobility. Job Description The individual will be a part of the Risk function for APS&E and will be responsible for pro-active risk management and for promoting a risk aware culture across APS&E teams. The role will involve encouraging delivery teams to identify potential risks, debating and reviewing their remediation plans, tracking their progress and monitoring sustenance of the actions taken. The role will also involve performing periodic spot checks, mock audits and QA checks to identify potential risks and enable their remediation in a pro-active manner. He / She will be required to build strong partnership with various risk related stake holders (BCMR, Migrations, COR, Business Continuity team etc.) both within GBS as well as in Global teams. The role will be required to represent GBS in Global Audit/ RII/ SII related remediation initiatives. The role will also be required to perform other risk related activities for GBS owned and aligned processes. Responsibilities Drive Risk Culture Risk Champion for APS&E QA and PARCM implementation for APS&E Ensure accuracy and completeness of PARCM inventory Drive resolution of the PARCM inventory exceptions Perform spot checks and risk assessments for key themes in APS&E Interface with GBS partners: BCMR, COR, GBCR, Migrations Interface with APS&E FLU Risk partners Represent GBS in Global Audit/ RIAI/ SIAI remediation Prepare and present Process Health and Risk dashboards for APS&E Mgmt Drive periodic routines for Risk program governance Requirements Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization) Certifications, If Any: Not Mandatory Experience Range: 3 to 6 years Foundational skills: Knowledge on ITIL, Prod Support and info sec functions In-depth knowledge of the risk/ issue lifecycle Experience in performing technology audits Experience in supporting and/ or managing risk for Prod Support Experience in developing and implementing solutions for remediating risks Experience in tracking and governance of risk related initiatives Communication skills Conflict Management Ability to prioritize and manage tasks with limited or no follow ups Ability to influence without direct authority – especially when working with large teams Ability to adapt communication styles and content based on audience Ability to quickly learn/ understand new technology or domain (from a risk point of view) Desired skills: Knowledge of Bank’s Risk framework and processes will be an added advantage. Certifications like CISA/ CISSP will be an added advantage Experience in leading a Prod support team Knowledge of Banking and Finance Work Timings: 10.30 AM to 07.30 PM Job Location: Hyderabad Show more Show less
