Tech Support

You should have over 15 years of operations experience in managing O365 & Windows delivery within a large company, including at least 5 years of experience leading high-performance teams. Your successful track record should demonstrate the ability to grow and motivate large teams, as well as select, attract, retain, and develop leaders and team members. You will be responsible for improving performance against quality, efficiency, and effectiveness metrics, and meeting or exceeding contractual service level performance requirements. Experience in managing clients with a large headcount is essential, along with the ability to drive performance and business growth within a matrix-driven organization. Building strong relationships with stakeholders and possessing excellent communication, negotiation, and conflict management skills are crucial for this role. You should also have strong analytical acumen and the ability to streamline complex processes. An MBA or Postgraduate Degree is preferred. This is a full-time position with a work schedule of Monday to Friday. The ideal candidate will have a Bachelor's degree, with preferred experience of 10 years in technical support and a total of 1 year of work experience. The work location is in person. For further inquiries, please contact the employer at +91 7507724289.,