Tech Site Reliability Engineer

Job Reference #

329137BR

Job Type

Full Time

Your role

Do you have a knack for technology? Are you at your best when supporting others? We’re looking for someone like that to:

• Provide production support and batch monitoring.
• Uphold high standards for timely issue resolution
• Interface with the business and IT stakeholders to understand production issues and determine support solutions
• Define workarounds for known errors and initiate process improvements
• Contribute expertise to release and deployment planning and implementation
• Work in rotating shifts (APAC/EMEA) and support over weekends as per project requirement.
• Lead Hosting Services action items for Outages / Major incident reviews / IPM / BCM / Release mgmt. / Audit / Transition / Stake Holder meetings / Automation / Tooling and Risk & Control activities
  

Your team

You'll be working in Group Functions, Application support and Reliability, supporting applications in CEDA area. Your role is to ensure the stability of the systems we support.We respond to requests from traders, operations, business management as well as ensuring our daily processing cycles complete accurately and on time.We help by resolving incidents before they have a material impact and by implementing change according to plans that minimize the risk of disruption

Your expertise

– At least 3 – 7 years’ experience in a production support role for Business applications, facing off to Senior Business & IT Stakeholders– Investment bank domain experience– Should know how Cloud operates. Preferably Microsoft Azure Cloud.– A natural ability to solve complex issues– Supported both packaged and custom solutions– Strong analytical, problem-solving and synthesizing skills (you know how to figure stuff out)– Strong Scripting , Tooling, UNIX, Wintel and Database knowledge– Experience working in scheduling tools like Autosys– Experience in Automation tools (Splunk, AppDynamics, automation anywhere, IP Center) is plus and inclination towards learning automation tools– Experience with ITIL processes for incident, request, problem management, change and release activities as well as knowledge management– Experience in onboarding and supporting Azur Cloud based applications is plus– Very good communication skills, Collaboration skills, Good team player and Ability to multitaskYou are:

• a flexible, open-minded and cooperative personality
• full of energy and engagement
• a motivated person with pro-active attitude
• well organized person
• adaptable, able to work in a team
• eager to learn and develop yourself
• fluent in English, both spoken and written
  

About Us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.We have a presence in all major financial centers in more than 50 countries.

How We Hire

We may request you to complete one or more assessments during the application process. Learn more

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.