Home
Jobs
Kotak Life Insurance logo

Team Member - Customer Service-Personal LOANS-Customer Service

0 - 3 years

1 - 2 Lacs

Kolkata

Posted:18 hours ago| Platform: Naukri logo

Apply

Skills Required

capa customer service rca fmea quality assurance complaint handling quality control preventive action why-why analysis training root cause analysis kaizen strategic thinking problem analysis customer service management root cause ppap

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role About The Role ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

More Jobs at Kotak Life Insurance

Relationship Manager -Direct Marketing

Pune, Delhi NCR, Rajkot

1 - 6 yrs
|

INR 1 - 4 Lacs

Senior Manager / Chief Manager

Goregaon, Virar, Mumbai (All Areas)

5 - 10 yrs
|

INR 4 - 9 Lacs

Relationship Manager -Direct Marketing

Ahmedabad, Surat, Mumbai (All Areas)

1 - 6 yrs
|

INR 1 - 4 Lacs

Management Trainee - CA Fresher

Mumbai Suburbs

Experience: Not specified

|

INR 8 - 9 Lacs

Recruitment Drive For FLS- Jodhpur- 9th Apr 25

Jodhpur

2 - 7 yrs
|

INR 5 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Capa Interview Now

My Connections Kotak Life Insurance

Download Chrome Extension (See your connection in the Kotak Life Insurance )

chrome image
Download Now
Kotak Life Insurance
Kotak Life Insurance
www.kotaklife.com

Insurance

Jaipur

4000+ Employees

493 Jobs

    Key People

  • Mahesh Balasubramanian

    Managing Director & CEO

  • Kavitha Kamath

    Executive Vice President

RecommendedJobs for You

Kotak Life Insurance logo

Team Member - Customer Service-Personal LOANS-Customer Service

Kotak Life Insurance

Kolkata

Kotak Life Insurance logo

Team Member - Customer Service-Personal LOANS-Customer Service

Kotak Life Insurance

Pune

Kotak Life Insurance logo

Team Member - Customer Service-Personal LOANS-Customer Service

Kotak Life Insurance

Rajkot

Kotak Life Insurance logo

Team Member - Customer Service-Personal LOANS-Customer Service

Kotak Life Insurance

Pune

Kotak Life Insurance logo

Team Member - Customer Service-Personal LOANS-Customer Service

Kotak Life Insurance

Surat

Windsor Paradise Heights logo

Customer Relationship Executive

Windsor Paradise Heights

Ghaziabad

Smiles Placements logo

Insurance Broking CO - Insurance Vertical -PUNE

Smiles Placements

Pune

Passion Gaming logo

Customer Service Executive (Tamil/Kannada)

Passion Gaming

Panchkula

Passion Gaming logo

Customer Service Executive (Hindi+English)

Passion Gaming

Panchkula

ManipalCigna Health Insurance logo

Customer Service Senior Representative

ManipalCigna Health Insurance

Bengaluru