Team Leader

Taskus

3 - 8 years

4 - 8 Lacs

noida

Posted:3 hours ago| Platform:

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Skills Required

mentoring team development team leading team performance coaching operations management team management quality control customer relationship leadership quality team motivation customer service team handling training quality assurance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Summary

The Team Leader is responsible for supervising, motivating, and guiding a team to achieve operational goals, maintain quality standards, and deliver excellent performance. This role requires strong leadership, communication, and problem-solving skills to ensure smooth workflow and team development.

Key Responsibilities

Lead, motivate, and support a team to meet or exceed performance targets.
Plan and delegate daily tasks, ensuring workload is distributed effectively.
Monitor team performance through KPIs and provide constructive feedback.
Conduct regular team meetings to communicate goals, updates, and expectations.
Resolve operational challenges and escalate issues when necessary.
Provide coaching, mentoring, and training to team members for skill development.
Ensure compliance with company policies, procedures, and quality standards.
Foster a positive and collaborative work environment.
Prepare and present performance reports to management.

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