Team Leader

Key Responsibilities:

• Team Management:
• Supervise and guide a team.
• Provide training, support, and mentorship to team members to enhance performance and skill development.
• Allocate tasks, set clear priorities, and manage workloads to ensure timely delivery of projects.
• Foster a positive work culture and ensure the team operates effectively and cohesively.
• Performance Monitoring:
• Set team goals in line with departmental objectives and company strategy.
• Regularly monitor and evaluate team performance against KPIs and targets.
• Conduct performance reviews, provide constructive feedback, and recommend improvements where needed.
• Address any performance issues or conflicts in a professional and timely manner.
• Reporting and Communication:
• Maintain regular communication with the manager and upper management regarding team progress, challenges, and achievements.
• Prepare regular reports on team performance, productivity, and key outcomes.
• Communicate changes in policies, procedures, and goals to the team effectively.
• Process Improvement:
• Identify areas for process improvement and recommend changes that will increase efficiency, quality, or team satisfaction.
• Lead or participate in team meetings and brainstorming sessions to generate innovative ideas.
• Problem Solving & Conflict Resolution:
• Act as the primary point of contact for team-related issues and resolve them promptly.
• Address and manage conflict within the team and with external stakeholders, ensuring a collaborative and respectful working environment.
• Customer & Stakeholder Interaction:
• Depending on the industry, the TL may need to liaise with clients, customers, or stakeholders to ensure project requirements and expectations are met.
• Ensure the team delivers services/products according to client expectations and quality standards.

Key Skills & Qualifications:

• Education: Bachelor’s degree, or equivalent experience.
• Experience: Minimum of 2 years in a supervisory or leadership role.
• Communication Skills: Excellent verbal and written communication skills to ensure effective interaction with team members and stakeholders.
• Leadership Ability: Proven ability to manage, inspire, and motivate a team toward common objectives.
• Problem-Solving: Strong analytical skills with the ability to think critically and make decisions under pressure.
• Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
• Conflict Management: Experience in resolving conflicts and handling challenging situations with professionalism.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person