3740 Team Leader Jobs - Page 4

JOB PROFILE Position Telesales Team Leader/Sr. Team Leader Telesales/ ARM Location Noida Reports to Manager – Digital SBU Category Digital SBU – Telesales Reporting Level TL Our Purpose At Niva Bupa, our purpose is “to give every Indian the confidence to access the best healthcare” by empowering them with knowledge, guiding them with expertise, and providing them with a gamut of services that instils confidence and puts control back in their hands- just the way they want every moment of their life to be. Our Values Commitment 2. Innovation 3. Empathy 4. Collaboration 5. Transparency About Niva Bupa Health Insurance Company Niva Bupa Health Insurance Company Limited (formerly known as Max Bup...

Job Title: Team Lead Location: Ghansoli Experience: Overall 5 years and minimum 18 months experience as a Team Leader in BPO/Call Centre Industry: Customer Service - Inbound Employment Type: 6 days working 1 rotational week off Roles and Responsibilities: Lead and motivate a high-performing sales voice team to achieve targets. Monitor team metrics, provide feedback, and drive performance improvements. Guide team members in their career progression through coaching and support. Manage change requests and ensure smooth implementation. Work independently with minimal supervision to meet business objectives. Foster a positive and collaborative team environment. Ensure team clarity on KRAs and in...

Role & responsibilities Manage daily workflow and team productivity to meet deadlines. Oversee operations, resolve process gaps, and prepare SOPs/checklists. Train, mentor, and coach team members; build team culture. Generate reports, handle escalations, and maintain stakeholder relationships. Ensure smooth process transition and coordination with US team. Preferred candidate profile Graduate/Postgraduate; MBA/PGDBM preferred. Strong English communication, problem-solving, and analytical skills. Experience in training, process automation, and operational excellence. Proficient in MS Office and computer systems. Team-oriented, proactive, adaptable to shifts, and confident in client interactio...

Lead, mentor, and manage a team of customer support executives handling inbound/outbound telecom customer queries. Ensure adherence to SLAs, quality metrics, and performance targets for the team.Handle escalated calls and resolve complex customer issues with empathy and efficiency. Monitor and analyse team performance, provide regular feedback, and drive continuous improvement. Conduct regular coaching, training, and performance reviews to build capability within the team. Contact Person - Maheshwari Balasubramanian Email maheshwari@gojobs.biz

>Lead, manage, and motivate a team to achieve performance targets and service level agreements. >Handle and resolve team conflicts professionally while maintaining team cohesion. >Provide coaching, feedback, and performance reviews to team members

Design &deliver comprehensive training programs for new hires and existing team members. Provide coaching and support to improve individual& team performance. Ensure alignment of training initiatives with business objectives and compliance standards.

Hiring Alert Operations Team Lead (U3) | Location: Hyderabad (Hi-Tech City) Positions: 2 Employment Type: Full-Time | Permanent | Work from Office Shift Timings: 12:00 PM 9:30 PM (Mon to Fri) Transport: 2-way cab provided within boundary limits Max CTC: Up to 8.5 LPA (Up to 30% hike on current CTC; Final offer based on past salary, experience & interview performance) Notice Period: Immediate Joiners to Max 2 Months Only About the Role: Dear candidate's our company is currently hiring for Operations Team Leads (U3 Level) to join our dynamic team in Hyderabad. You'll be leading a high-performing team of 8-10 associates (U1s/U2s), ensuring operational excellence for international client process...

Hiring for Team Lead (Dental billing ) Location: Ahmedabad US Shift Minimum 1 Year Experience Required as Team Lead in Dental billing position Good English is required

Hiring for Team Lead (Dental billing ) Location: Ahmedabad US Shift Minimum 1 Year Experience Required as Team Lead in Dental billing position /RCM Process(must be having knowledge of Dental Billing) Good English is required

>Lead, manage, and motivate a team to achieve performance targets and service level agreements. >Handle and resolve team conflicts professionally while maintaining team cohesion. >Provide coaching, feedback, and performance reviews to team members

2-3 years of experience in a training role within the BPO/KPO industry. Ability to create and deliver effective training modules. Proficient with LMS. #Immediate Joiner #Gift City #Up to 6 LPA #Huge Career and Growth Opportunity Be quick & apply.

#Rotational shifts #Gift City #BPO Team Leader Experience required #5 Days work week #Cab available

Job Title: Team Lead - Credentialing - AR (RCM, US Healthcare) Location: Chennai Experience: 5 to 10 Years Shift: Night Shift Notice Period: 30 Days Job Description: We are hiring a Team Lead - Credentialing - AR with 5+ years of experience in US healthcare credentialing to manage a team of 20+ members. The role involves overseeing day-to-day team operations, setting clear goals, and driving team performance. Key Responsibilities: Lead and manage a team of 20+ credentialing specialists. Set targets, delegate tasks, and ensure deadlines are met. Monitor team performance and prepare reports. Identify training needs and provide coaching. Resolve team conflicts and address feedback. Encourage in...

We're Hiring: Team Lead ITIL Certified Location: Worli & Navi Mumbai (On-site) Experience: 7+ Years Job Type: Full-Time Certification Required: ITIL Are you an experienced IT professional with a passion for leadership and process excellence? We’re looking for a Team Lead (ITIL Certified) to join our dynamic IT operations team. Key Responsibilities: Lead and mentor a team of at least 15-20 Members of IT support professionals. Ensure adherence to ITIL processes and best practices across all service operations. Oversee incident, problem, change, and service request management. Collaborate with cross-functional teams to ensure SLA compliance and operational efficiency. Provide timely reporting, ...

- Monitor daily/weekly/monthly KPI (AHT, CSAT, SLA, Quality scores, Productivity, etc) - Client and organizational targets. - Provide timely feedback and conduct performance review. - Identify low performers and create performance improvement plans.

Use Your Power for Purpose Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to the medicines they need. What You Will Achieve In this role, you will: Manage projects and set objectives, leading people, technology, and financial resources. Identify and develop innovative process or product improvements, taking calculated risks to achieve results. Solve complex pro...

Responsibilities : Team Management : Lead, motivate, and manage a team of collection agents to meet and exceed performance targets. Performance Monitoring : Monitor individual and team performance through KPIs such as call quality, resolution rates, and collection targets. Training & Development : Provide coaching, training, and feedback to agents to enhance their skills and productivity. Debt Collection Strategy : Implement effective debt collection strategies, ensuring compliance with company policies and legal regulations. Customer Interaction Oversight : Ensure that agents handle customer interactions professionally, addressing concerns while focusing on debt recovery. Reporting : Prepar...

Responsibilities: * Meet daily/weekly sales targets * Maintain customer database * Cold call leads, close deals * Represent company professionally over phone * Follow up with prospects

Team Leader-Person who will take care of Production operations with the people strength of ~60, engage the teams continuously to meet the planned schedules for the 24*7 Operations in shop floor. He is key to drive the daily show by engaging all Cross functional teams to meet the planned schedules with greater quality. You Have: Bachelors degree in mechanical/ECE/EEE with good communication skills (both verbal and written) Minimum 12 to 15 years of experience in Shop floor production environment and handling the resources Knowledge in New Production line qualifications, New product ramp ups, AM, PM and activities is added advantages. It would be nice if you also have: Interest to learn & deve...

This person will serve as single point for client and for the team and leads (directly/oversees) all aspects of data collection and field management, including sample and quota design, deployment plans, field work monitoring, managing field related issues, and managing panel vendors to meet client’s field objectives. Minimum of 3-5 years of experience in qualitative research within a market research context, with exposure to qualitative research methods such as Online focus groups, IDIs, exploratory research. Job Description: Key Responsibilities: Project Planning and Execution: Develop comprehensive project plans outlining objectives, timelines, resources, and deliverables. Coordinate with ...

Job Summary: We are looking for an experienced and result-oriented Team Leader with a strong background in BPO and Tele calling . The role involves supervising a team of tele callers, driving performance, ensuring process compliance, and maintaining excellent client and customer relationships. Key Responsibilities: Lead, manage, and motivate a team of tele callers to achieve daily/weekly/monthly tasks. Monitor team performance and provide regular feedback, coaching, and mentoring. Handle escalated customer queries and resolve issues effectively. Prepare performance reports and share updates with management. Ensure adherence to scripts, quality standards, and company policies. Conduct regular...

Total 4 yrs out of this 1yr TL exp in Mutual Fund SLA, AHT, Attrition, Shrinkage, CSAT, Quality Immediate Joiner Graduate Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile Work From Office-Bangalore..1yr TL exp in Mutual Fund Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Must Knows-English and Hindi Female candidate Perks and benefits PF & ESIC plus Good Leave policy

Supervise and manage the daily activities of the operations team members Develop and implement operational procedures to improve efficiency and effectiveness Ensure appropriate staffing levels are maintained to meet organizational objectives Develop and oversee training programs to enhance the skills and knowledge of operations team members Manage and track team KPIs and ensure goals are met or exceeded Coordinate with other departments to ensure seamless flow of operations Provide regular reports on team activities, successes, and challenges to senior management Identify process improvement opportunities and lead initiatives to implement

Complete monitoring of the team and team performance. Managing day-to-day planning, operational challenges, and solving problems of a team of agents, Shrinkage (Formulas, types), attrition (Formulas), AHT, Forecasting. Maintenance of the data records, meeting revenues & targets. Maintaining a daily MIS report. Required Candidate profile:- Should know throughput calculations like attrition, shrinkage. Responsible for staff retention within the team Should be aware of KRAS, KPIS. Should be only from a BPO outbound process.

Complete monitoring of the team and team performance. Managing day-to-day planning, operational challenges, and solving problems of a team of agents, Shrinkage (Formulas, types), attrition (Formulas), AHT, Forecasting. Maintenance of the data records, meeting revenues & targets. Maintaining a daily MIS report. Required Candidate profile:- Should know throughput calculations like attrition, shrinkage. Responsible for staff retention within the team Should be aware of KRAS, KPIS. Should be only from a BPO outbound process.