3740 Team Leader Jobs - Page 5

Complete monitoring of the team and team performance. Managing day-to-day planning, operational challenges, and solving problems of a team of agents, Shrinkage (Formulas, types), attrition (Formulas), AHT, Forecasting. Maintenance of the data records, meeting revenues & targets. Maintaining a daily MIS report. Required Candidate profile:- Should know throughput calculations like attrition, shrinkage. Responsible for staff retention within the team Should be aware of KRAS, KPIS. Should be only from a BPO outbound process.

Company Description Workhunt Apps is your ultimate platform for free job searches and hiring solutions. We help job seekers seamlessly explore opportunities in the job market and assist employers in finding top talent at minimal cost. Workhunt streamlines the hiring process and helps discover new career opportunities without breaking the bank. Join Workhunt today and revolutionize the way you hire or find your next big opportunity! Role Description This is a full-time on-site role for a Team Leader located in Bankura. The Team Leader will supervise and motivate a team, ensuring they meet performance targets and deliver quality service. Responsibilities include overseeing daily operations, fa...

Send resume: Raveena@wissenpro.com | Call: 70320 46318 Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track and improve AHT , FCR (First Call Resolution), and quality scores. Conduct regular team meetings, coach...

Please find the job description for the role: We are seeking a motivated and enthusiastic Retail Partner to join our team in Kolkata/Howrah. This entry-level position is ideal for individuals with 0-10 years of experience who are passionate about providing exceptional customer service and contributing to a dynamic retail environment. The Retail Partner will play a crucial role in enhancing the shopping experience for our customers while ensuring that the store operates smoothly. ResponsibilitiesAssist customers in selecting products and provide detailed information about merchandise. Maintain inventory levels and ensure stock is replenished on the sales floor. Handle transactions accurately ...

🌟 Team Leader Wanted! 🌟 Are you a natural motivator with a passion for leading teams to success? 🚀 We're looking for a Team Leader to guide, support, and inspire our crew! If you're organized, people-focused, and ready to take charge — we want you! 💼✨ What You’ll Do: Lead and support a high-performing team 🙌 Set goals & track performance 📊 Solve problems and keep things running smoothly 🔧 Boost team morale and culture 🎉 You Bring: Leadership experience 🧠 Great communication skills 💬 Positive energy & a hands-on attitude ⚡ Ready to lead the way? Apply now! 👇

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Position: Team Lead Company: Sheerdrive Pvt Ltd Exp: 5+ year About Sheerdrive: Sheerdrive is the country's leading Auto Tech Platform. It aims to empowers OEM, banks, NBFC’s new and Used vehicle dealers in driving effective and profitable used vehicle programs. Sheerdrive using AI / ML specializes in assisting vehicle Sellers in implementing end-to-end used vehicle management programs that are transparent, risk averse, profitable, and performance-drive. Job Summary We are looking for a results-oriented Team Leader – Buyer Engagement to drive lead generation, buyer acquisition, and retention through digital campaigns and strategic initiatives. The role involves managing a team, analyzing buye...

Job Summary: Mansion Realtors is seeking a result-driven and experienced Team Lead – Real Estate to manage, guide, and motivate a team of real estate executives. The ideal candidate will have 3–4 years of relevant experience in real estate sales or operations, a strong understanding of the property market, and excellent leadership skills. Key Responsibilities: Lead & manage a team of telecallers Ensure achievement of sales & calling targets Train, motivate & monitor team performance Handle customer queries & escalations effectively Maintain daily MIS & performance reports Drive conversions for Loan & Finance Products. Requirements: 3 – 4 years of experience in Real Estate Sales or Operations...

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United...

We are Urgently Hiring for the Position of Team Lead Lien Ops for Vadodara Location-Work From Office Position Name: Team Lead Lien Ops Location: Vadodara Shift Timings: 2 PM to 9 PM / 3 PM to 12 midnight / 6 pm to 3 am / 9 pm to 6 am POSITION SUMMARY Team Leader Managing your team effectively to achieve desired and optimum utilization of resources. Ensuring team member productivity. training and managerial tasks to deliver as per deadline and up to client satisfaction. Ensuring team member productivity, work accuracy and effectiveness. Develop and mentor team members through leadership and training while completing other managerial tasks required to deliver as per deadline and up to customer...

Must have Min 1+yrs exp as a Team Leader from International Voice Banking Process BPO. Must know KPI's KRA's & Operations Metrics US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Budget - 45k - 55k Experience - 7yrs to 9yrs Notice period - immediate Must have team handling experience from Sales or Customer Service bg Excellent communication skills Graduate and above Location - Koregaon Park 8237076800

In-depth Knowledge and Experience in the US Health Care Payer System. 4 - 9 years of experience in Benefit Configuration . With over 1 year of experience as a Supervisor . Proven track record in managing processes, streamlining workflows and excellent people management skills. Need to be a people centric manager who could articulate the employee challenges to the management as well as motivate the team towards desired project goals. Circulate quality dashboards at agreed periodic intervals to all relevant stake holders Adhering to various regulatory and compliance practices. Maintaining and Ownership of reports both internal as well as for the clients. Presenting the data and provide deep in...

Hi Career Seekers, Job Title: Team Lead Collections (BPO Sector) We are currently hiring for the position of Team Lead Collections in our BPO operations. The ideal candidate must be a local resident of Bangalore with prior experience in handling collection processes. Location- Bangalore CTC- Up to 5 LPA Key Requirements: Proven experience in Field Collections is mandatory Minimum 1-2 years of experience should be documented as a Team lead into a Collection process. Strong leadership and people management skills Should be handling minimum 15-20 Field collection executives. Graduation is Mandatory. Ability to analyze reports and implement process improvements As a Team Lead, you will be respon...

Position Overview As a Seat BTV Team Lead at Mercedes-Benz Research and Development India, you will play a pivotal role in leading the Body E/E - Systems & Components department. This position involves overseeing the development and integration of electronic components within the vehicle's body systems, ensuring high-quality standards and timely delivery. Key Responsibilities Team Leadership : Lead and mentor a team of engineers, fostering a collaborative and innovative work environment. Project Management : Oversee the planning, execution, and delivery of projects related to seat systems and body electronics. Technical Expertise : Provide technical guidance in the development and integratio...

Job Description Role & Responsibilities: Monitor, track, and drive team performance against KPIs and SLAs. Collect, analyze, and interpret operational data to identify patterns, trends, and improvement opportunities. Conduct Root Cause Analysis (RCA) for recurring issues and escalations. Implement corrective and preventive measures to reduce error rates. Manage and motivate a team, including capacity planning, task allocation, and workforce management. Coach, mentor, and develop team members through continuous feedback. Ensure adherence to process guidelines, compliance, and quality standards. Collaborate with cross-functional teams (Quality, Training, Operations) to drive improvements. Use ...

We are hiring for sales team leader!!!!! Company Name:- Ileads Axuiliary services Pvt Ltd Exp Required In sales Domain More than One Year Exp Required In Sales Team Leader Job Location:- Noida Sector 16 Salary:- 35k inhand salary ( Per Month) Process:- Motar Insurance Good Communication Skills Required Kindly share your cv or directly call To ( HR Bhumika 7982601044)

- Manage a team of customer service representatives. - Monitor shrinkage rates and implement strategies to reduce attrition and improve CSAT scores. - Analyse AHT metrics to optimize team performance and identify areas for improvement. Required Candidate profile -On paper experience as a Team Leader -Strong oral and written communication skills -Candiates should have Healthcare experience Call or Whatsapp @ 8453399504/ 8723051470 / 9387861694 / 6002281943.

Team Leader with 1+ year experience needed to manage reps, hit targets, and improve KPIs (attrition, CSAT, AHT). Must be open to a 5-days working 2 week offs Must have worked in international on paper for 1 year call HR : 8355898680

Company Designation - Route Leader Locations: Rajkot & Jodhpur Experience: 3 - 5 Years Education: Graduate (Any Discipline) About the Role: it is for one of the leading company management who are looking for experienced and dedicated Route Leaders to manage and optimize our field logistics and ATM/CIT operations. The ideal candidate will have hands-on experience in warehouse or logistics operations and be capable of leading a team of 3050 ground-level employees efficiently. This is a critical, multi-functional role requiring operational planning, people management, and coordination with both internal teams and external stakeholders such as banks and MSPs. Key Responsibilities: Strategic Resp...

The position is responsible for managing a group of 11 up to 20 Account Associates, reviewing and analyzing performance data, pinpointing root causes for performance variance, trending and creating improvement plans to correct and improve performance gaps. Essential Duties & Responsibilities include the following: Other duties may be assigned by the Department Head and / or its representatives • Tracks and documents employee time (punctuality, attendance, ACD minutes, and up-training) • Reviews agent performance results daily to ensure all goals are met or exceeded • Analyzes and trends agent KPI/Sales performance • Identifies performance gaps and prepare action plans for effective coaching ...

Lead Team Members, foster growth via effective coaching and communication and promote teamwork and cooperation• Identify performance related issues, develop an action plan for improvement• Provide expertise in handling escalated customer calls Required Candidate profile Provide feedback to team members on both call coaching and other daily performance call 9716551077,share cv mamta@emsol.co.in

POSITION SUMMARY: Team Leader Managing your team effectively to achieve desired and optimum utilization of resources. Ensuring team member productivity. training and managerial tasks to deliver as per deadline and up to client satisfaction. Ensuring team member productivity, work accuracy and effectiveness. Develop and mentor team members through leadership and training while completing other managerial tasks required to deliver as per deadline and up to customer satisfaction. JOB RESPONSIBILITIES: 1. Daily workflow management to ensure maximum capacity to the project pool 2. Ensure schedule adherence for self & team 3. Effective operations management by overcoming daily hurdles of absenteei...