5 - 8 years
4 - 8 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Position : Team Leader Operations Location : Noida Sec 2, ( WFO ) Shifts : Rotational (Anytime between 8 AM-5 AM )-Only drop facility for night shifts 5 Days working,2 week off rotational basis Process : US Responsibilities: Develop and mentor the team to fulfill operational needs. Assign tasks to team members, provide hands-on support, and prioritize work. Act as the liaison between the team and management. Monitor work quality, performance metrics, and ensure processes are followed. Conduct root-cause analysis and drive continuous improvement. Requirements : Min 2 Yrs. experience as Team leader Min 5 yrs. of experience required. Bachelor's or master's degree Experience in Back Office Operations Experience in US Mortagage/P&C Insurance/ US Healthcare Experience in Legal documentation Knowledge of sop creation Experience of Transition Excellent communication skills Knowledge of NPS, and Attritions
Mount Talent Consulting Private Limited
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