Team Leader - Customer Support

2 - 4 years

3 - 4 Lacs

Posted:2 months ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Lead & mentor CC & ORM teams Control & Manage ODR Monitor team performance Provide feedback & coach for improvement Enforce company policies & communicate goals Resolve escalations & collaborate to optimize processes Conduct meetings and reviews Required Candidate profile Minimum 2.5 years' experience as a Team Leader in the customer support industry Graduates & Postgraduates preferred Quick learner & technologically adept Good verbal & written communication skills

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Bluewud Concepts logo
Bluewud Concepts

Furniture and Home Decor

Mumbai

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