Team Lead ( Lucknow)

Preferred Immediate joiners.

We seek a highly motivated, experienced team leader to join our dynamic team at [Teleperformance].

If youre a confident and dynamic individual who can take charge and lead our team to success, we would love to have you. We are an equal opportunity employer, providing a fast-paced, growing work environment with remuneration packages aligned with industry standards.

Objectives of this role

• Set the tone for the team and create a positive and productive work environment.
• Motivate and inspire team members, fostering a sense of collaboration and accountability.
• Transform a group of individuals into a cohesive and high-performing team where each member feels valued and supported.
• Identify and leverage team members’ strengths and suggest scope for improvement.
• Adapt to changing situations and make strategic decisions to ensure the team’s success.

Your tasks

• Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision.
• Communicate expectations, goals and feedback to the team
• Support team members’ professional development by providing opportunities for training and growth.
• Ensure team compliance with company policies and procedures.
• Support and guide team members to ensure they meet their individual targets and KPIs.
• Generate reports on team performance and provide regular updates to senior management.

Required skills and qualifications

• Minimum of (3) three years of experience in a leadership or management role.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Proficient in Microsoft Office and other relevant software programs.
• Knowledge of the industry’s best practices and trends for team management.

Preferred skills and qualifications

• Bachelor's degree in a relevant field, such as business administration or management.
• Certifications in leadership, project management or other relevant areas.
• Excellent communication, interpersonal and problem-solving skills.
• Strong leadership and organizational skills.
• Excellent analytical and decision-making acumen.

Ramya V

ramya.ramya1@teleperformancedibs.comRelevant Experience.

Ph No: 8050980644

Best regards

Ramya V