Team Lead ( Lucknow)

4 - 9 years

2 - 4 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Preferred Immediate joiners.

We seek a highly motivated, experienced team leader to join our dynamic team at [Teleperformance].

If youre a confident and dynamic individual who can take charge and lead our team to success, we would love to have you. We are an equal opportunity employer, providing a fast-paced, growing work environment with remuneration packages aligned with industry standards.

Objectives of this role

  • Set the tone for the team and create a positive and productive work environment.
  • Motivate and inspire team members, fostering a sense of collaboration and accountability.
  • Transform a group of individuals into a cohesive and high-performing team where each member feels valued and supported.
  • Identify and leverage team members’ strengths and suggest scope for improvement.
  • Adapt to changing situations and make strategic decisions to ensure the team’s success.

Your tasks

  • Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision.
  • Communicate expectations, goals and feedback to the team
  • Support team members’ professional development by providing opportunities for training and growth.
  • Ensure team compliance with company policies and procedures.
  • Support and guide team members to ensure they meet their individual targets and KPIs.
  • Generate reports on team performance and provide regular updates to senior management.

Required skills and qualifications

  • Minimum of (3) three years of experience in a leadership or management role.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Proficient in Microsoft Office and other relevant software programs.
  • Knowledge of the industry’s best practices and trends for team management.

Preferred skills and qualifications

  • Bachelor's degree in a relevant field, such as business administration or management.
  • Certifications in leadership, project management or other relevant areas.
  • Excellent communication, interpersonal and problem-solving skills.
  • Strong leadership and organizational skills.
  • Excellent analytical and decision-making acumen.

Ramya V

ramya.ramya1@teleperformancedibs.comRelevant Experience.

Ph No: 8050980644

Best regards

Ramya V

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Teleperformance (TP) logo
Teleperformance (TP)

Business Process Outsourcing (BPO)

Paris

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