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Team Lead

Team Lead

Tech Mahindra

0 years

0 Lacs

pune maharashtra india

Posted:20 hours ago| Platform:

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Skills Required

developer management itil service integration sap billing crm provisioning design architecture data model communication presentation analysis openshift kubernetes

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

Below is the JD: BMC Developer and Administrator Â Hands on implementation experience onÂ the following BMC products BMC Helix ITSM, Atrium CMDB , ITSM, ARS 7.6.x, SRM and ITSM suite Web Services. Expertise inÂ implementing BMC Remedy Change Management, Incident Management, Problem Management and other ITIL processes Expertise in deploying Â / Migrating Â BMC Helix ITSM Â / Asset Management and proficiency in IMAC Process Knowledge of BMC Remedy Service Level Agreements. ITIL V4 Foundation a must Good knowledge of Remedy adapters & experience in integration of Remedy with other applications like HP OV, Tivoli, Netcool, SAP, Billing apps, CRM, provisioning s/w etcÂ using Web services and/or AIE Experience in design and implementation of BMC ITSM solutions for complex setup Should have good understanding of BMC ITSM architecture and its components Good understanding on Common Data Model of BMC Atrium CMDB Good communication (written & oral) & presentation skills, business analysis skills, self initiated, quick learner. Implementation and administration of Â Opensource / Openshift Kubernetes is desired

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