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Ecosmob Technologies
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Team Lead - Solution Analyst (VoIP Specialist)

Team Lead - Solution Analyst (VoIP Specialist)

Ecosmob Technologies

10 - 15 years

30 - 35 Lacs

ahmedabad

Posted:1 week ago| Platform:

Apply

Skills Required

technical management agile voip presales wbs sip ict open source jira softswitch

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience Requirements:

Total ICT Experience:

10+ Years (Business/Solution Analysis).

Domain Expertise:

7+ Years in VoIP/Telecommunications.

Core Responsibilities:

Technical Management:

Lead a team of two analysts; qualify technical leads and manage Work Breakdown Structures (WBS) for complex projects.

Requirements & Visualization:

Facilitate discovery sessions to produce high-quality FRDs and BRDs. Use visual aids to map out technical logic and user journeys.

Project Oversight:

Manage the transition from Pre-Sales to Post-Sales, ensuring developers and UI/UX teams are aligned with the client s vision.

Research & Strategy:

Perform competitive market analysis and comparison matrices for VoIP and AI/ML products or Open Source communication platform.

Stakeholder Relations:

Act as the primary technical point of contact for internal SMEs and external clients.

Developing call scripts:

Workflows, and product/solution demos.Presentation deck with technical and Business Application details, Diagram representation for easy knowledge sharing Communication

Presenting information in a clear and compelling manner as a storyteller and visualizer Value Proposition

Technical Competencies:

VoIP Stack:

SIP Protocol, Contact Centers, Session Border Controllers (SBC) and Softswitch.

Agile Tools:

Expert proficiency in Jira, QuickScrum, or similar for Sprint planning.

Diagramming:

Mastery of MS Visio, Draw.io or AI-assisted visualization tools.

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Ecosmob Technologies

Information Technology and Services

Ahmedabad

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Team Lead - Solution Analyst (VoIP Specialist)

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Experience Requirements:

Total ICT Experience:

Domain Expertise:

Core Responsibilities:

Technical Management:

Requirements & Visualization:

Project Oversight:

Research & Strategy:

Stakeholder Relations:

Developing call scripts:

Technical Competencies:

VoIP Stack:

Agile Tools:

Diagramming:

More Jobs at Ecosmob Technologies