Team Lead - Insurance AR

Job Title: Team Lead - Insurance Accounts Receivable (AR)

Department: Insurance AR

Location: Trichy

Shift: Night Shift (6 PM - 3.30 AM)

Key Responsibilities:-

Accounts Receivable Management

• Monitor and manage insurance AR workflows, ensuring timely resolution of outstanding claims.
• Review and analyze aging reports to identify trends and take corrective actions.
• Ensure accurate posting and reconciliation of payments from insurance carriers.
• Implement strategies to minimize denials and improve collection rates.

Team Supervision and Leadership

• Lead, mentor, and train a team of AR specialists to achieve team targets and maintain high performance standards.
• Conduct regular performance reviews and provide feedback to team members.
• Ensure adherence to internal controls and company policies.

Insurance Follow-Up and Disputes

• Oversee follow-up activities on unpaid or underpaid claims with insurance providers.
• Resolve escalations related to claim rejections, denials, or discrepancies.
• Collaborate with the billing team to ensure clean claim submissions.

Process Improvement

• Identify opportunities to enhance AR processes and reduce operational inefficiencies.
• Work with stakeholders to develop and implement automation tools for AR management.
• Monitor compliance with regulatory requirements and payer policies.

Reporting and Analytics

• Prepare and present regular AR performance reports to senior management.
• Analyze key metrics such as Days Sales Outstanding (DSO), denial rates, and collection effectiveness.
• Provide insights and recommendations for improving cash flow and reducing bad debt.

QualificationsEducation:-

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Certification in medical billing and coding (preferred).

Experience:-

• 5+ years of experience in insurance AR, with at least 2 years in a leadership role.
• Strong knowledge of insurance claim processes, billing systems, and denial management & RCM.

Skills and Competencies:-

• Excellent analytical and problem-solving skills.
• Proficiency in AR management software and MS Excel.
• Strong communication and interpersonal skills.
• Ability to lead and motivate teams to achieve goals.
• Detail-oriented with a focus on accuracy and compliance.