Job Title: Trainee - Authorization Location: Trichy Work Mode: Work from Office (WFO) Shift Timing: Day Shift (08.00 AM 05.30 PM IST) Role and Responsibilities: Communicate effectively (verbal & written) to interact with team members and external partners. Assist in initiating and following up on authorization requests to ensure timely approvals. Learn and work within RCM processes, ensuring accurate data entry and resolution of authorization issues. Maintain accurate documentation and provide regular updates on the status of requests. Work collaboratively with the team to meet deadlines and deliver quality results. Display a keen eye for detail and accuracy in every task. Willingness to work in flexi shifts as required. Skills Required: Strong communication skills, both verbal and written. Ability to learn quickly and adapt to new concepts. Detail-oriented and capable of handling tasks with precision. Ability to work well in a team environment. Eligibility Criteria: Freshers are welcome to apply. A basic understanding of RCM processes is a plus but not required. Excellent verbal and written communication skills. Educational Qualification: Graduation in any discipline
and Job Title: Gastroenterology Coder Location: Chennai/Trichy Work Mode: WFO Experience: 1-4+ Years Role and Responsibilities: Perform accurate coding for gastroenterology procedures, including diagnostics, treatments, and evaluations. Ensure compliance with CPT, ICD-10, HCPCS, and payer-specific guidelines in relation to gastroenterology coding. Review coding documentation to ensure completeness, accuracy, and adherence to healthcare regulations, including HIPAA and CMS guidelines. Stay updated on the latest regulations and payer policies affecting gastroenterology coding, and implement necessary updates and changes. Collaborate with clinical teams to clarify and resolve coding discrepancies and ensure proper reimbursement. Qualifications & Skills: Certifications: CPC, CCS, or equivalent coding certification (AHIMA/AAPC certified) required. Experience: Minimum of 1-4+ years of experience in medical coding, specifically within gastroenterology. Hands-on experience with GI procedures, including endoscopic and other gastroenterological evaluations and treatments. Knowledge of healthcare regulations, including HIPAA, CMS, and payer-specific guidelines. Technical Skills: Proficiency in coding gastroenterology specialties and in-depth knowledge of ICD-10, CPT, HCPCS coding systems. Strong experience with EHR systems (Epic, Cerner, Meditech, etc.). Awareness of payer-specific policies and the ability to apply them to coding tasks effectively. Strong attention to detail and critical thinking skills to review documentation and ensure coding accuracy and compliance.
Job Title: Associate Administration Location: Trichy Work Mode: WFO Experience: 12+ Years Shift Timing: Night Role and Responsibilities: Develop and maintain transportation schedules, considering employee shifts and office locations, to ensure timely and efficient pick-up and drop-off services. Plan and optimize transportation routes , aiming to enhance efficiency and reduce travel time. Organize emergency transport and handle ad-hoc transportation requirements for events and meetings. Collaborate with vendors for the allocation and deployment of vehicles, monitor vendor performance, and address any service-related issues. Coordinate with vendors for electrical and civil maintenance tasks, ensuring timely resolution of facility -related issues. Manage facility-related operations including asset tracking, office infrastructure upkeep, and vendor management . Ensure all transportation and facility activities comply with relevant safety regulations and company policies, conduct regular safety inspections, and address any safety concerns or incidents. Respond to employee inquiries regarding transportation and facilities, resolving related issues and communicating schedules and updates effectively. Prepare and manage regular MIS (Management Information System) reports on transportation performance, cost tracking, and facility maintenance. Provide emergency and event logistics support as needed to ensure business continuity and smooth event execution. Qualifications and Education Requirements: Undergraduate Degree in any discipline Preferred Skills: Proficiency in Microsoft Excel; familiarity with local routes and areas Excellent organizational abilities, multitasking skills, and attention to detail Ability to respond effectively to common inquiries and escalations Proficiency in reading and communicating in English Eligibility Criteria: 1–2+ years in administrative roles, preferably with exposure to transportation coordination and facility management Strong knowledge of Excel, familiarity with local routes, excellent organizational and communication skills
Job Title: Trainee - Authorization Location: Trichy Work Mode: Work from Office (WFO) Shift Timing: Night Shift (06.00 PM 03.30 PM IST) Role and Responsibilities: Communicate effectively (verbal & written) to interact with team members and external partners. Assist in initiating and following up on authorization requests to ensure timely approvals. Learn and work within RCM processes, ensuring accurate data entry and resolution of authorization issues. Maintain accurate documentation and provide regular updates on the status of requests. Work collaboratively with the team to meet deadlines and deliver quality results. Display a keen eye for detail and accuracy in every task. Willingness to work in flexi shifts as required. Skills Required: Strong communication skills, both verbal and written. Ability to learn quickly and adapt to new concepts. Detail-oriented and capable of handling tasks with precision. Ability to work well in a team environment. Eligibility Criteria: Freshers are welcome to apply. A basic understanding of RCM processes is a plus but not required. Excellent verbal and written communication skills. Educational Qualification: Graduation in any discipline
Job Title: Trainee Medical Coding Location: Trichy Work Mode: Work from Office (WFO) Shift Timing: Day Shift (08:00 AM 05:30 PM IST) Role and Responsibilities: Learn and support the medical coding process under the guidance of senior coders and trainers. Apply foundational knowledge of Anatomy and Physiology to understand clinical documentation. Assist in reviewing and interpreting medical records for accurate code assignments. Maintain accuracy and compliance with coding guidelines (ICD-10-CM, CPT, and HCPCS). Communicate effectively with internal teams to resolve documentation and coding issues. Adhere to organizational policies and data security standards while handling patient information. Display a strong attention to detail and a commitment to learning and professional development. Skills Required: Strong foundation in Anatomy, Physiology , and basic medical terminology. Excellent written and verbal communication skills . High attention to detail and strong analytical skills. Willingness to learn and adapt in a fast-paced healthcare environment. Ability to work effectively in a team setting. Eligibility Criteria: Freshers with a background in Life Sciences are encouraged to apply. Prior exposure to or interest in the Revenue Cycle Management (RCM) process is a plus. Educational Qualification: Any Life Science Graduate / BPT / BDS / Nursing / B.Pharm / M.Pharm
Job Title: Insurance AR Caller Location: Trichy Work Mode: Work from Office (WFO) Shift: Night Shift Experience Required: - 1+ Years Job Description Roles and Responsibilities: Perform end-to-end follow-up on insurance claims with US healthcare payers. Handle denied, underpaid, and pending claims by analyzing the root cause and taking corrective actions. Work on various insurance aging reports and maintain call logs with accurate documentation. Contact insurance companies to get claim status and initiate necessary actions (appeals, corrections, resubmissions). Understand and interpret Explanation of Benefits (EOBs) and denial codes. Collaborate with internal teams to resolve billing discrepancies and ensure timely claim resolution. Maintain productivity and quality standards as per SLA requirements. Stay updated on industry trends and payer-specific guidelines. Key Skills Required: An ability to identify and address common denial reasons and resolve rejections efficiently. Good understanding of the healthcare revenue cycle, including eligibility, charge entry, billing, AR follow-up, and payment posting. Capable of analyzing account status, identifying resolution pathways, and working with minimal supervision. Strong verbal and written English communication to interact with insurance representatives and internal teams effectively. Mandatory Skills: Minimum of 1 year of experience in US healthcare Insurance AR calling . Familiarity with payer policies, denial codes, and claim resolution workflows. Proficiency in working with RCM software and tools. Attention to detail and ability to work in a fast-paced environment. Eligibility Criteria: Graduate in any discipline. Must be willing to work night shifts from the office in Trichy . Prior experience in AR Calling is preferred.
Job Title: AR Callers Location: Trichy Work Mode: WFO Shift Timings - 6 PM to 3.30 AM (US Shift) Required Skills: - 1. Patient Call Handling Skills. 2. RCM Knowledge & Denial Management. 3. Insurance AR and Patient AR Knowledge. 4. Excellent Communication. 5. Analytical Skills. Experience: - 1 to 2 Years of experience in AR Calling Denial Management and the US healthcare process. Perks and Benefits:- Night Shift Allowance Two-way cab Incentives Immediate Joiners Preferred Show more Show less
Job Title: Insurance AR Caller Location: Trichy Work Mode: Work from Office (WFO) Shift: Night Shift Experience Required: 1+ Years Job Description Roles and Responsibilities: Perform end-to-end follow-up on insurance claims with US healthcare payers. Handle denied, underpaid, and pending claims by analyzing the root cause and taking corrective actions. Work on various insurance aging reports and maintain call logs with accurate documentation. Contact insurance companies to get claim status and initiate necessary actions (appeals, corrections, resubmissions). Understand and interpret Explanation of Benefits (EOBs) and denial codes. Collaborate with internal teams to resolve billing discrepancies and ensure timely claim resolution. Maintain productivity and quality standards as per SLA requirements. Stay updated on industry trends and payer-specific guidelines. Key Skills Required: An ability to identify and address common denial reasons and resolve rejections efficiently. Good understanding of the healthcare revenue cycle, including eligibility, charge entry, billing, AR follow-up, and payment posting. Capable of analyzing account status, identifying resolution pathways, and working with minimal supervision. Strong verbal and written English communication to interact with insurance representatives and internal teams effectively. Mandatory Skills: Minimum of 1 year of experience in US healthcare Insurance AR calling . Familiarity with payer policies, denial codes, and claim resolution workflows. Proficiency in working with RCM software and tools. Attention to detail and ability to work in a fast-paced environment. Eligibility Criteria: Graduate in any discipline. Must be willing to work night shifts from the office in Trichy . Prior experience in AR Calling is preferred. Benefits: Free Cab facilities (pick-up and Home drop) Attractive incentives that can be earned
Job Title: Trainee Payment Posting Location: Trichy Work Mode: WFO Shift Timing: Day Shift (08:00 AM 05:30 PM IST) Role and Responsibilities: Learn and support the payment posting process under the supervision of senior team members. Accurately post payments received from insurance companies and patients to appropriate accounts. Reconcile posted payments and resolve any discrepancies in financial records. Assist in preparing and maintaining accurate payment documentation for internal tracking and audits. Coordinate with internal teams or clients to investigate and resolve payment issues. Perform data entry tasks with attention to detail and maintain financial accuracy. Ensure compliance with internal controls and confidentiality standards. Skills Required: Strong analytical and logical thinking for resolving payment discrepancies. Excellent verbal and written communication skills. High attention to detail and ability to manage multiple tasks. Proficient in MS Office, especially Excel; knowledge of financial or billing software is a plus. Willingness to learn and grow in a fast-paced healthcare support environment. Eligibility Criteria: Freshers with 06 months of experience in payment posting, data entry, or finance-related roles. Interest in healthcare revenue cycle operations or medical billing is an added advantage. Educational Qualification: Graduate in any discipline.
Key Responsibilities: Manage end-to-end employee transport operations, including daily cab scheduling, route planning, and shift coordination. Coordinate with cab vendors and drivers to ensure timely pickups and drop-offs. Monitor and track cab usage, mileage, fuel consumption, and billing accuracy. Ensure vendor compliance with company policies and statutory requirements (vehicle insurance, driver licenses, etc.). Maintain transport-related documentation such as trip logs, invoices, contracts, and compliance records. Address employee queries and concerns related to transport services promptly and professionally. Conduct regular audits of vendor performance, driver behavior, and vehicle condition. Support general administration tasks including facility management, stationery procurement, and office upkeep. Assist in emergency transport arrangements during late-night shifts or special situations. Maintain MIS reports and dashboards for transport and administrative functions. Required Skills & Qualifications: Bachelor’s degree in any discipline (preferably in Business Administration or related field). 2–5 years of proven experience in transport/cab management or general administration. Strong coordination and communication skills. Proficient in MS Excel and transport management software/tools. Knowledge of local transport regulations and vendor management best practices. Ability to work in rotational shifts (if required). Preferred Attributes: Prior experience in a corporate environment or the BPO/IT sector. Ability to multitask and handle emergency situations efficiently. Detail-oriented with good analytical and reporting skills.
Job Title: AR Caller Location: Trichy Work Mode: Work from Office (WFO) Experience Required: 1+ Years Job Description Roles and Responsibilities: Perform end-to-end follow-up on insurance claims with US healthcare payers. Handle denied, underpaid, and pending claims by analyzing the root cause and taking corrective actions. Work on various insurance aging reports and maintain call logs with accurate documentation. Contact insurance companies to get claim status and initiate necessary actions (appeals, corrections, resubmissions). Understand and interpret Explanation of Benefits (EOBs) and denial codes. Collaborate with internal teams to resolve billing discrepancies and ensure timely claim resolution. Maintain productivity and quality standards as per SLA requirements. Stay updated on industry trends and payer-specific guidelines. Key Skills Required: An ability to identify and address common denial reasons and resolve rejections efficiently. Good understanding of the healthcare revenue cycle, including eligibility, charge entry, billing, AR follow-up, and payment posting. Capable of analyzing account status, identifying resolution pathways, and working with minimal supervision. Strong verbal and written English communication to interact with insurance representatives and internal teams effectively. Mandatory Skills: Minimum of 1 year of experience in US healthcare Insurance AR calling . Familiarity with payer policies, denial codes, and claim resolution workflows. Proficiency in working with RCM software and tools. Attention to detail and ability to work in a fast-paced environment. Eligibility Criteria: Graduate in any discipline. Must be willing to work night shifts from the office in Trichy . Prior experience in AR Calling is preferred.
Job Title: AR Callers Location: Trichy Work Mode: WFO Shift Timings - 6 PM to 3.30 AM (US Shift) Required Skills: - 1. Patient Call Handling Skills. 2. RCM Knowledge & Denial Management. 3. Insurance AR and Patient AR Knowledge. 4. Excellent Communication. 5. Analytical Skills. Experience: - 10 Months to 2 Years of experience in AR Calling Denial Management and the US healthcare process. Perks and Benefits:- Night Shift Allowances Two-way CAB provided Attractive Incentives Immediate Joiners Preferred
Job Title: AR Analyst Location: Trichy Work Mode: Work from Office (WFO) Experience Required: Minimum 1-2 year Shift: Day shift (first month of training will be in night shift) Roles and Responsibilities: Manage end-to-end follow-up on insurance claims with US healthcare payers. Analyze and resolve denied, underpaid, and pending claims through effective root cause analysis and corrective action. Contact insurance carriers via phone to obtain claim status and take necessary next steps (appeals, reprocessing, or corrections). Review and interpret Explanation of Benefits (EOBs) and denial codes for accurate claim resolution. Work on insurance aging reports and maintain proper documentation of calls and actions taken. Collaborate with internal teams (coding, billing, and payment posting) to resolve discrepancies and accelerate resolution. Ensure claims are processed in a timely manner in accordance with payer-specific guidelines and organizational SLAs. Maintain daily productivity and quality standards as per expectations. Key Skills Required: Strong knowledge of the entire RCM lifecycle , including patient eligibility, charge entry, billing, AR follow-up, denial management, and payment posting. Hands-on experience in insurance calling with the ability to manage a high volume of calls and follow-ups independently. Proficient in identifying common denial reasons, rejections, and executing appropriate resolutions. Experience with RCM tools/software and ability to document calls/actions accurately. Strong verbal and written communication skills to effectively interact with insurance representatives and internal stakeholders. Attention to detail, time management, and ability to work in a fast-paced, deadline-driven environment. Mandatory Requirements: Minimum 1 year of experience as an AR Analyst in the US healthcare industry . Prior exposure to insurance AR calling and denial management workflows. Familiarity with payer guidelines, denial codes , and claim follow-up processes . Proficiency in working with RCM software and Microsoft Office tools. Eligibility Criteria: Graduate in any discipline. Willingness to work night shifts for initial few months. Prior experience in end-to-end RCM .
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