Team Lead

Partner with the business director and sales head to manage and analyze business data, ensuring alignment with strategic objectives Design and develop customized management information systems (MIS) to meet evolving business requirements Prepare and deliver comprehensive monthly business presentations for senior leadership Create and maintain conceptual, logical, and physical data models to support robust data architecture and analytics initiatives Work with large and complex datasets to extract insights, identify trends, and provide actionable recommendations to management Automate routine tasks and reporting processes to enhance team productivity Develop scalable models and tools to streamline daily operations and decision-making Utilize task management platforms, communication tools, and data visualization/reporting systems to ensure seamless workflow and collaboration Maintain clear documentation of data models, processes, and reporting logic and communicate analytical findings effectively to both technical and non-technical stakeholders Lead and oversee the client servicing, sales coordination, and presales teams, ensuring smooth day-to-day operations within a structured team environment Supervise daily workflows, resolve operational bottlenecks, and ensure alignment with business goals and service standards Assign responsibilities strategically based on individual strengths, project timelines, and business priorities to maximize team efficiency Track key performance indicators (KPIs), conduct regular performance reviews, and provide constructive feedback and escalate issues proactively to ensure timely resolution and maintain service quality Identify skill gaps and organize on-the-job training, mentorship, and upskilling initiatives to enhance team capabilities Facilitate clear and effective communication across teams and manage feedback loops and mediate in high-pressure or conflict scenarios to maintain a collaborative work environment Adjust leadership style based on team maturity, urgency of deliverables, and evolving workplace dynamics to foster a high-performance culture Key Requirements: Skilled in leading diverse teams, delegating tasks effectively, and fostering a collaborative work environment Adept at engaging with internal and external stakeholders to align business objectives and drive performance Highly articulate with strong verbal and written communication skills, capable of delivering impactful presentations in a global corporate setting Strong analytical mindset with the ability to interpret large datasets, build models, and generate actionable insights Advanced technical skills- MS Excel, MS PowerPoint and word, Power BI, AI tools Experienced in leveraging AI and automation tools to streamline workflows and improve team efficiency Flexible leadership style tailored to team maturity, project urgency, and organizational dynamics