Job
Description
Position Summary: We are seeking a dynamic and results-driven Appointment Generation Team Lead to oversee and guide a team of specialists focused on generating qualified leads and setting high-quality appointments. This role requires a strong communicator and motivator with a proven track record in outbound sales, appointment setting, and team leadership. The ideal candidate will lead by example, contribute to strategy development, and ensure that team targets are met or exceeded. Key Responsibilities: l Lead, manage, and mentor a team of Appointment Generation Specialists to ensure consistent performance, motivation, and professional development. l Conduct outbound calls, emails, and social outreach as needed to support team goals and set a benchmark for quality outreach. l Develop and implement strategies to improve lead generation, outreach effectiveness, and conversion rates. l Monitor team performance using KPIs and metrics; provide coaching, feedback, and support to help team members meet their goals. l Collaborate closely with the Sales team to align appointment-setting efforts with sales targets and pipeline needs. l Create and refine scripts, email templates, and outreach cadences to optimize prospect engagement. l Track and report on team activity, conversion rates, and lead quality using CRM and analytics tools. l Research and stay current on industry trends, competitive offerings, and client needs to ensure relevant messaging. l Ensure CRM data integrity and timely updates of prospect interactions, lead stages, and outcomes. l Facilitate regular training sessions and performance reviews for continuous team improvement. Working Hours: Monday to Friday 6 pm to 3 am Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,400,000.00 per year Schedule: Night shift Supplemental Pay: Performance bonus Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): This role requires working during the U.S. time zone (night shift in India). Are you comfortable with this schedule? How many years of experience do you have working with international clients? Education: Bachelor's (Required) Experience: Pre-sales: 2 years (Required) Team management: 2 years (Preferred) Work Location: In person
