AWCW1serves three countries: Ghana, Liberia and Sierra Leone. Ghana is classified as a Lower Middle-Income Country, while Liberia and Sierra Leone are Low Income Countries. All countries are members of the Economic Community of West African States (ECOWAS). They are dependent on natural resources and vulnerable to climate change and shocks.Duties & Responsibilities:The Team Assistant is an integral part of the Ghana Country Office Administrative and Client Support (ACS) team. She will provide Administrative and client support to the Operational Staff. The job implies frequent interaction with other institutional units, staff in other locations (locally and internationally), government officials, consultants, and external organizations.Operational and administrative supportProvide support for preparation and implementation of World Bank projects and activities according to Bank procedures.Use desktop processing skills to produce complex reports, presentations, and chartsgraphs according to Bank format and distribution.Collect and input data provided by Task Team Leaders (TTLs) into the central database, including processing new project status reports.Draft routine correspondence (standard letters, memos) conforming to the Organizations regional standards, using proper grammar, punctuation and style and proofread materials.Draft minutes of meetings and help with editing large documents.Assist team or work unit by translatingdrafting a variety of routine documents, applying effective proofreading and grammar skills in English.Information Management and Client interactionMaintain current distribution lists, phoneaddress lists of projectproduct contacts, and distribute documents for the team.Maintain up-to-date work unit projects and other files (both paper and electronic).Time management & Logistic planningArrange working schedule and meeting with counterparts for the visiting teams.Co-ordinate time management and schedules, taking current and future priorities into account, anticipate and monitor changes, and communicate the information to the appropriate staff, inside and outside the immediate work unknit, including officials outside the Bank Group, track and report on appropriate aspects of the Teams operational activities.Track assigned tasksproject steps timetables using modern office management technologies, coordinate with relevant staff, help andor information on project-related matters.Solve non-routine problems creatively and resourcefully and assist in preparation and logistical planning for various events, e.g., conferences, workshops, high level meetings.Other dutiesServe as a back-up to other staff and Team Assistants on project and administrative tasks.Occasionally perform Analytical tasks as may be requested by the Team LeaderPerform other tasks as requested by the Supervisor.Minimum bachelor s degree and at least 2 years of relevant experience.Excellent communication skills in written and spoken English.Problem solving skills, initiative and strong team playerAdvanced computer skills and full proficiency in the use of relevant software applications (Excel, Power Point, Word).Note:Preference will be given to local talent, that is, applicants that are authorized to work in the duty station for any employer. Internal applicants may apply per existing guidelines.CompetenciesGood organizational, problem-solving, analytical skills and ability to work competently with minimal supervision. Demonstrate attention to detail and quality. Has ability to manage multiple tasks and complete tasks within agreed schedule.Attitude Adaptability - Demonstrate flexibility and is receptive to the implementation of new solutions. Is willing to stretch own capability. Demonstrate motivation to avail and adapt oneself to effecting change.Client Orientation - Exhibit good communication skills, positive and professional client service attitude; can understand clients needs and complete them with high level of professionalism.Learning, knowledge sharing and communication - Good English language skills (verbal and written) Able to write clearly, edit and proofread draft communications. Able to learn and share knowledgeinformation across the unit.Business judgment and analytical decision making - Able to manage information and support retention and disposition of information and records. Ability to search, report, and deliver basic information from various sources and independently respond to basic inquiries.Drive for Results - Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.Teamwork (Collaboration) and Inclusion - Collaborate with other team members and contribute efficiently to teams work and output, demonstrating respect and flexibility for different points of view.Familiarity with the World Bank operational work and projects is desirable.Applications should be sent in English.1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
