Talent Acquisition Manager- Middle East & Africa region

Location: Anywhere in India

Regions handled: Middle East and Africa for not less than 8yrs

recruitment manager is responsible for managing the full recruitment lifecycle to ensure the call center is adequately staffed with qualified agents. Key responsibilities include designing recruitment strategies, sourcing and screening candidates, writing job descriptions and adverts, collaborating with HR to manage hiring processes, and analyzing recruitment metrics to improve efficiency and reduce hiring time and costs. They work with department managers to forecast staffing needs and maintain a strong network of potential candidates.

Key Responsibilities

• Strategy & Planning

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Design and implement effective recruiting strategies and processes.

• Forecasting

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Collaborate with department managers to forecast future hiring needs and maintain staffing levels.

• Sourcing & Screening

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Source, screen, and evaluate candidates for call center positions, ensuring they meet job requirements.

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Write compelling job descriptions and advertisements to attract top talent.

• Hiring Process Management

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Oversee and manage the end-to-end recruitment process, including interviews, selections, and onboarding.

• Performance Monitoring

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Monitor key recruitment metrics, such as time-to-hire and cost-per-hire, to assess and improve performance.

• Employer Branding

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Recommend and implement approaches to enhance the company's employer brand and attract better candidates.

• Network Building

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Cultivate and maintain a professional network within the HR community and with potential candidates.

• Collaboration

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Work closely with recruiters, HR staff, and department managers to meet staffing goals.

Required Skills & Qualifications

• Proven experience in call center management or a recruitment role focused on volume hiring.
• Strong analytical skills to evaluate recruitment data and make informed decisions.
• Excellent leadership and team management skills to guide recruitment teams.
• Exceptional communication and interpersonal skills.
• Middle East and Africa hiring experience
• Graduate(Any field)

  Role & responsibilities

Preferred candidate profile