Systems Engineer

Role Overview: As a ServiceNow Developer at Visa, your primary responsibility will be to develop, maintain, and operate IT systems and infrastructure to support Visa's highly connected and collaborative workforce. You will have a crucial role in defining success for the central tool that supports Visa's ongoing services. Key Responsibilities: - Develop, test, and debug new and existing functionalities to meet specific requirements. - Troubleshoot and resolve errors in the ServiceNow configuration. - Identify requirement gaps and provide configuration options with respective pros and cons. - Design and implement intuitive and user-friendly software, enabling customers to customize functionalities for their business needs. - Collaborate with internal customers and business analysts for requirement clarifications and solution designing. - Write technical design and build documentation for all technical infrastructure aspects. - Research existing systems, analyze program and time requirements, and prepare time estimates and justifications. - Participate in project meetings/daily scrums and communicate development status. Qualifications: Basic Qualifications: - 2+ years of relevant work experience and a Bachelor's degree, OR 5+ years of relevant work experience Preferred Qualifications: - Minimum 4 years of work experience with a Bachelor's degree or at least 2 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD). - Extensive configuration and development experience across ServiceNow Platform, Portal, Mobile, and IT Service Management modules. - Proficiency in JavaScript, AJAX, JSON, CSS, REST, SOAP, and HTML. - Strong knowledge of APIs, web services, and standard relational database concepts. - Experience with ServiceNow Security features, including user administration, roles, groups, and ACLs. - Understanding of ServiceNow Best Practices. - Advanced technical skills in UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, Import Sets, Transform Maps, and Update Sets. - Certifications such as CSA (Certified ServiceNow Admin), CIS (Certified Implementation Specialist), or CAD (Certified Application Developer) are a plus. - Strong analytical skills for business process and workflow analysis. - Effective communication skills with customers, system administrators, team members, and management, using sound judgment for enterprise impacts of technical decisions. - Ability to work both independently and as part of a team, with geographically dispersed locations.,