34 Ui Macros Jobs

Role & responsibilities Provide technical leadership in specification, implementation and maintenance of ServiceNow Develop and modify ServiceNow catalog, workflows, forms, lists, business rules, script includes and UI components Administer ServiceNow and serve as level 2 support Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integration by applying best practices Offer expert guidance and solutions to technical issues on the ITSM platform Develop, test and implement technical solutions Decipher requirements, generate optimal design and build solutions to meet business needs Promote, recommend and implement automated processes to improve ITSM efficiency. Liaise cross-functionally as necessary to ensure department standards and goals are continuously met and maintained Preferred candidate profile Minimum 3 years experience in ServiceNow configuration & administration with strong understanding of ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID servers. ITIL foundations certification CAS/CIS or CAD ServiceNow certification and/or training are a plus Expert level ServiceNow development skills Strong technical knowledge and hands-on experience in ServiceNow Business rules, Script includes, UI actions, Scheduled jobs, client scripts, UI Policies, UI Pages, UI macros, ACL, workflows, Inbound/outbound emails, data source integrations, transform maps, REST/SOAP Integration etc. Advanced experience with ServiceNow ITSM platform modules and features System integration experience using web services and other web based technologies such as REST/SOAP. Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Catalog and ITSM integrations. Knowledge of Java Script, HTML/CSS, AJAX and ServiceNow API. Excellent verbal and written communication skills. Well-rounded IT experience in both development and operations. Experience in ServiceNow Discovery and working knowledge of the ServiceNow Common Service Data Model (CSDM) is preferred. Experience with third party plug-ins that offer cost effective business solutions Must have good communication skills both oral and written, with the ability to negotiate in a non-confrontational manner, deliver clear well-structured and concise arguments to support your opinion, using facts, pro's/con's and business justifications. Have a strong desire and clear understanding for high customer satisfaction Must have the ability to work in fast paced environment, balance priorities and juggle multiple tasks at once Good analytical, process management, organizational, presentation, interpersonal, leadership, project management, problem-solving and technical skills Ability to work independently Ability to train others in ServiceNow processes and tools Ability to use software, hardware, and peripherals related to job responsibilities including MS Office This position requires occasional work outside of normal business hours

Educational Requirements Bachelor Of Comp. Applications,BTech,Bachelor of Engineering,MTech,MCA,MBA Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). Good knowledge of ServiceNow and ITIL. Understanding Scrum Methodology. Strong engagement, communication and facilitation skills. ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

usGreetings!!! Currently we have an urgent Position for ServiceNow Developer Role with one of our projects, location based out of Remote. Kindly find below the details for your Perusal. Job Location : Remote Mode of Employment : 1 Year Fixed term contract to Sonata Software Services. Job Description: 58 years of IT experience, with 3+ years of hands-on ServiceNow development Proven experience delivering ServiceNow solutions across ITSM, CSM and at least one of: ITOM, HRSD. Solid understanding of JavaScript, GlideRecord, and Scripted APIs in ServiceNow. Familiar with Agile/DevOps methodologies and managing ServiceNow in sprint-based delivery. Experience with integrations using REST/SOAP, IntegrationHub, and MID Servers. Knowledge of CMDB, Discovery, Service Mapping, and platform governance practices. Excellent communication, stakeholder engagement, and leadership abilities. Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Good understanding of Investment Banking operations, support workflows, and regulatory environments Experience with Performance Analytics, Reporting, and ServiceNow Best Practices Ability to work with cross-functional and geographically distributed teams Strong debugging, problem-solving, and communication skills Familiarity with Investment Banking operations, such as workflow automation, client onboarding, or compliance Excellent analytical and communication skills with the ability to work independently and in teams Day-to-day reporting. Preferred Qualifications: ServiceNow Certifications (Certified System Administrator, Certified Application Developer) Bachelor's degree in computer science, management information systems, or related field, preferred Experience with Scoped Applications, Flow Designer, and ServiceNow App Engine Exposure to GRC, Security Operations, or HRSD modules is a plus Familiarity with DevOps tools, CI/CD pipelines, and Agile practices Exposure to financial compliance or trade lifecycle processes is a plus About Sonata Software: Sonata is a global software company, one of the fastest growing in India. It specializes in Platform Engineering, Sonatas proprietary Platformation methodology, providing a framework that assists companies with their digital transformation journeys and helps them build their businesses on platforms that are Open, Connected, Intelligent, and Scalable. Sonata's platform engineering expertise is supported by its capabilities in Cloud and Data, IoT, AI, and Machine Learning, Robotic Process Automation, and Cybersecurity. With its centres in India, the US, Europe, and Australia, Sonata brings Thought leadership, Customer-centricity, and Execution Excellence towards catalysing the business transformation process for its customers around the world. You can read more here: https://www.sonata-software.com/platformation Best Regards, Sathish Kumar Gnanasekaran Talent Acquisition M: +91 9840669681 | P: +91 44 7100 1700

usGreetings!!! Currently we have an urgent Position for ServiceNow Developer Role with one of our projects, location based out of Remote. Kindly find below the details for your Perusal. Job Location : Remote Mode of Employment : 1 Year Fixed term contract to Sonata Software Services. Job Description: 58 years of IT experience, with 3+ years of hands-on ServiceNow development Proven experience delivering ServiceNow solutions across ITSM, CSM and at least one of: ITOM, HRSD. Solid understanding of JavaScript, GlideRecord, and Scripted APIs in ServiceNow. Familiar with Agile/DevOps methodologies and managing ServiceNow in sprint-based delivery. Experience with integrations using REST/SOAP, IntegrationHub, and MID Servers. Knowledge of CMDB, Discovery, Service Mapping, and platform governance practices. Excellent communication, stakeholder engagement, and leadership abilities. Development and configuration of Workflows, UI Pages (Jelly and Glide scripts), UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, Ajax Scripts, UI Policies, Script Includes and Security Rules. Good understanding of Investment Banking operations, support workflows, and regulatory environments Experience with Performance Analytics, Reporting, and ServiceNow Best Practices Ability to work with cross-functional and geographically distributed teams Strong debugging, problem-solving, and communication skills Familiarity with Investment Banking operations, such as workflow automation, client onboarding, or compliance Excellent analytical and communication skills with the ability to work independently and in teams Day-to-day reporting. Preferred Qualifications: ServiceNow Certifications (Certified System Administrator, Certified Application Developer) Bachelor's degree in computer science, management information systems, or related field, preferred Experience with Scoped Applications, Flow Designer, and ServiceNow App Engine Exposure to GRC, Security Operations, or HRSD modules is a plus Familiarity with DevOps tools, CI/CD pipelines, and Agile practices Exposure to financial compliance or trade lifecycle processes is a plus About Sonata Software: Sonata is a global software company, one of the fastest growing in India. It specializes in Platform Engineering, Sonatas proprietary Platformation methodology, providing a framework that assists companies with their digital transformation journeys and helps them build their businesses on platforms that are Open, Connected, Intelligent, and Scalable. Sonata's platform engineering expertise is supported by its capabilities in Cloud and Data, IoT, AI, and Machine Learning, Robotic Process Automation, and Cybersecurity. With its centres in India, the US, Europe, and Australia, Sonata brings Thought leadership, Customer-centricity, and Execution Excellence towards catalysing the business transformation process for its customers around the world. You can read more here: https://www.sonata-software.com/platformation Best Regards, Sathish Kumar Gnanasekaran Talent Acquisition M: +91 9840669681 | P: +91 44 7100 1700

Educational Requirements Bachelor of Engineering,BCA,BTech,MCA,MSc,MTech Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNoaw-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow

Extensive IT experience working within a large enterprise on implementation projects. Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps. Strong technical expertise in ServiceNow modules and integration with third-party applications. Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub. Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor. Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly. Develop system documentation, including process flows and design documents. Oversee upgrade cycles and implement new release features to support business users. Drive continuous improvement in implementation methodology and service offerings based on user feedback. Mentor junior team members as needed. Work to extend ServiceNow capabilities across geographies and departments. Excellent verbal and written English communication skills. CAD and Implementation certifications are preferred.

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services

As a ServiceNow ITOM Expert, you will leverage your expertise in ServiceNow solution implementation, with a focus on hands-on development, design, and deployment within the ServiceNow platform. Your responsibilities will include scripting and custom application development using ServiceNow, ensuring a seamless integration of core functional areas such as Incident, Problem, Change, Catalog, and Configuration Management Database (CMDB). You will be expected to have experience in the ServiceNow platform, specifically in developing Business rules, Client Scripts, UI Actions, UI Macros, CMS Pages, Notification events, and Service Portal. Additionally, your proficiency in ServiceNow ITOM features such as Discovery and ServiceWatch will be crucial in optimizing IT operations and service delivery. Your role as a ServiceNow ITOM Expert will involve collaborating with cross-functional teams to drive innovation, enhance operational efficiency, and deliver high-quality solutions that align with business objectives. By leveraging your in-depth knowledge and technical skills in ServiceNow, you will play a key role in driving continuous improvement and ensuring the effective utilization of IT resources.,

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM

As a Packaged App Development Manager at Accenture, you will be a part of the Technology for Operations team, serving as a trusted advisor and partner to Accenture Operations. Your role will involve providing innovative and secure technologies to help clients establish an intelligent operating model and achieve exceptional results. Collaborating closely with the sales, offering, and delivery teams, you will contribute to the identification and development of innovative solutions. Within the Tech for Operations (TFO) team, you will be involved in various sub-deals such as Application Hosting Operations (AHO), Infrastructure Management (ISMT), and Intelligent Automation. Your expertise in Service Portal Development will be crucial, encompassing a range of skills from basic understanding and use of Pages, Blocks, Content Types, Themes, Styles, Layouts, and Frames, to advanced proficiency in jelly script, UI Macros and Pages, and Angular JS. The ideal candidate for this role should possess expertise in areas such as Workday, SAP, SuccessFactors, ServiceNow Advanced Workflows, and ServiceNow Tools Administration. Additionally, adaptability, flexibility, ability to work under pressure, strong problem-solving skills, attention to detail, and the capability to establish robust client relationships are essential qualities we are looking for. As a key member of the team, your responsibilities will include identifying and evaluating complex problems within your area of responsibility. You will be expected to create solutions that require a deep analysis of variable factors, while aligning with the strategic direction set by senior management. Interactions will often involve senior management both at the client and within Accenture, where decisions may impact the approach taken. In this role, you will have the autonomy to determine methods and procedures for new assignments, with your decisions having a significant day-to-day impact on your area of responsibility. Depending on the situation, you may manage large to medium-sized teams or work efforts at a client or within Accenture. Please note that this position may require you to work in rotational shifts. Join us at Accenture, a global professional services company with leading capabilities in digital, cloud, and security, where we empower our 699,000 employees to drive value and shared success through technology and human ingenuity. Visit www.accenture.com for more information.,

Hiring for USA based big Multinational Company (MNC) We are seeking a skilled and experienced ServiceNow Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will work closely with internal stakeholders to translate business requirements into technical specifications and scalable solutions, ensuring high performance and user satisfaction. Design, configure, and customize ServiceNow applications and modules based on business needs. Develop and maintain custom applications and integrations within the ServiceNow platform. Implement new workflows, automation, and custom scripts using JavaScript, Glide, and ServiceNow APIs. Collaborate with stakeholders to gather and analyze requirements, and propose technical solutions. Maintain platform performance, troubleshoot issues, and perform root cause analysis. Create and maintain technical documentation, including solution designs and process flows. Stay current with ServiceNow updates, new features, and best practices. Ensure compliance with coding standards, security guidelines, and IT governance policies. Support ServiceNow upgrade and patching cycles with minimal disruption. Integrate ServiceNow with other third-party applications and data sources (e.g., REST/SOAP APIs). Core Modules/Areas of Responsibility: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) HR Service Delivery (HRSD) Customer Service Management (CSM) Security Operations (SecOps) Service Portal / UI Policies

Responsible for analyzing and reviewing detailed business and technical requirements, and developing technical solutions using the ServiceNow platformprimarily focused on ITSM modules. Key Responsibilities: Develop, test, configure, and integrate ServiceNow ITSM modules: Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, and CSDM. Capture requirements from stakeholders/SMEs through workshops and demonstrations. Coordinate development of user stories, configurations, and ensure on-time delivery. Create custom app/software solutions via scripting and development. Manage business-as-usual (BAU) tasks. Lead value-based workshops to maximize ServiceNow adoption and impact. Profile: 35 years of ServiceNow ITSM and custom app development. Experience in ITSM, Scoped Application design, Workflow/Flow Designer, Integration Hub, B2B integrations. Strong understanding of REST, WSDL, JSON, and integration with third-party systems/data sources. Hands-on in managing application code, UI, and integration components. Skilled with Tables, CMDB, Import and Update Sets management. Creating workflows, approvals, service catalog, portal pages, widgets, UI Macros. Proficient in configuring UI Actions, UI Policy, ACL, Client Scripts, Business Rules, Inbound Actions, Macros, CSS-based UX/UI and Angular, JavaScript, AJAX, HTML, CSS, JSON. Configures Performance Analytics, Reporting, and Dashboards. Desired Credentials: ServiceNow CIS-ITSM, CSA, CAD, or similar certifications (any two). NOW Platform Development (must). ITIL v4 (optional). Locations : Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,Remote

Summary: We are looking for a ServiceNow ITOM Developer with strong administration, development, and support skills on ServiceNow Event Management and Discovery. The ServiceNow Developer role will work closely with business and product teams to achieve the desired outcome within the Agile Methodology. A person should have excellent analytical and developer skills with exceptional verbal and written communication. As a part of ServiceNow practice at NCR, you will always be motivated and get opportunities to advance and experience in new areas to strengthen your capabilities and skills. Key Responsibilities: Will be responsible to develop and implement different ServiceNow applications and integrationsfrominitiationto completion, tailored to the customer requirements Creation / implementation / modification of ServiceNow Event Management and Discovery others components Maintain technical documentation and assist/participate in QA and user training activities. Understanding of the project delivery lifecycle and processes and their implementation Scripting (JavaScript) for different modules for writing Rules, Updating/creating workflows, APIs etc Understand detailed requirements and own your code from design, implementation, test automation, and delivery ofhigh-qualitysolutions to our customers Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability Basic Requirements B.E./B.Tech in Computer Engineering or MCA or an equivalent education. 1.5-5 years of relevant experience in design and development with ServiceNow platform. Proficiency inscripting includingJavaScript, CSS, HTML,Angularwith experience in REST API integration will be a plus. Proficiency with ServiceNow framework and good understanding of UI Scripting, UI Action, UI Policy, UI Macro, Business Rules, Workflow development, service-now administration, Reporting in ServiceNow, SQL, Database view in ServiceNow. Experience across Waterfall and Agile project methodologies Dynamic team player with good verbal and written communication. Experience on one or more ITSM, SAM or other SNOW modules. Implementations will be a big plus. Preferred Requirements ITIL Certified ServiceNow CSA Any additional ServiceNow certifications will be a plus

Job Overview This position will: Participate in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements Work on incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling Excellent analytical and communication skills Work independently and as part of a team with colleagues at all levels Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems Identify best practices and implement them in engagment. Responsibilities Review user stories to understand requirements and technical architecture documentation for solution Identify gaps and work with business analysts to ensure completeness of requirements for technical development Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file-based transfers, etc. Configure and build the ServiceNow HRSD solution to meet identified business requirements, process guides, and user stories Provide configuration options to meet specific requirements identifying respective pros and cons for each option Ensure that ServiceNow standard practices are utilized for all configurations and customizations Provide insight and expertise into the ServiceNow HRSD configurations and custom application development Responsible for unit testing and end-to-end testing of the fix-related defects and/or enhancements through final deployment across sub-production and production environments Create the technical documentation, technical design documentation, build/configuration documentation, and release notes Qualifications Education: Bachelors degree in Software Engineering, Information Systems, Business, or equivalent Experience Minimum of 3 years of ServiceNow implementation experience in large complex environments is required, preferably with ServiceNow HRSD Required Qualifications Experience with designing and developing ServiceNow workflows Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACLs, Import Sets, Transform Maps, and Update sets Good understanding of ServiceNow architecture and best practices Knowledge and experience with JavaScript, JSON, REST, and SOAP Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle, etc. using Webservices APIs (REST/SOAP) Knowledge and support of ServiceNow upgrade process Proficient in Agile development and all phases of the Application Development Lifecycle Experience with software development support tools (e.g. Jira, Rally, etc.) Certified ServiceNow System Administrator (CSA) Preferred Qualifications ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.) ITIL and DevOps experience and certification Masters degree MBA / MCA / Masters in Software Engineering Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

Basic Requirements: Minimum 5+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives

As a ServiceNow Admin with 6 to 8 years of relevant experience, you will play a crucial role in ensuring the efficient operation, maintenance, and compliance of the ServiceNow platform and its applications. Your responsibilities will include overseeing system monitoring and administration to manage the health, usage, and compliance of ServiceNow, as well as handling application support, upgrades, and security management. You will collaborate with the ServiceNow team to develop automated workflows, provide training to end-users, and customize the platform according to organizational needs. Additionally, you will work on system integrations, UI customization, data management, software releases, CMDB management, and documentation. To excel in this role, you must hold the ServiceNow Certified System Administrator (CSA) certification and possess strong technical expertise in ServiceNow scripting, AngularJS, and JavaScript frameworks. A deep understanding of ITIL processes, problem-solving skills, and the ability to work independently are essential. Your educational background should include a Bachelor's degree in Computer Science, Business, or a related field, along with a minimum of 5 years of experience in ServiceNow administration. Experience in global collaboration and working with cross-functional teams will be beneficial. The hiring process for this position includes screening by HR, followed by two technical rounds and a final HR round. If you meet the qualifications and skills required for this role, you will have the opportunity to contribute to the optimization and enhancement of ServiceNow functionalities, while staying updated on industry trends and collaborating with team members to design innovative solutions for technical challenges.,

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM Additional Responsibilities: 1 to 2 years of experience as ServiceNow Developer implementation role Good knowledge of ServiceNow and ITIL Understanding Scrum Methodology Strong engagement communication and facilitation skills ServiceNow Certified System Administration Preferred Skills: Change Management,ITSM->Service Now,Tools->Service Now->ServiceNow-ITOM,Tools->ServiceNow/SNOW

ServiceNow Developer Total Experience-5 years Relevant Experience- 3 years Detailed Roles & Responsibilities: Requirements gathering Solution Design Impact assessment on new solutions configuration changes Configuring scripts Configuring the catalog forms and workflows Build integrations System integration testing and unit testing UAT support Production rollout and verification Implementing automations Mandatory skills- ServiceNow ITSM & Integration

Have 5+ years of Experience in ServiceNow Development. Preferably CSM Have CIS- ITSM or CIS-CSM Certification Perform development and configuration of a variety of areas including, Case Management, Service Portal, Maintain Catalog items Write advanced scripting in Business Rules, Script Includes, Client Scripts, Script Actions, Scheduled Jobs Create/configure UI Policies, UI Actions, ACLs, Notifications, UI Pages, UI Macros, and SLAs Integrations knowledge using REST Hands-on Experience on Service Portal. Creating Widgets, pages etc. Create and Configure Surveys Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. 7+ years Remote

ITSM JD:- Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Service Request Management, Change Management, Knowledge Management or other ITSM modules. Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs, email scripts and workflow run scripts Experience with creating flow designer and custom workflows. Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly. Hands-on Integrations experience with Enterprise suite application Should have working experience in portal development in ServiceNow. Good knowledge on adding multiple pages and adding widgets on the portal in service now Should be able to build custom widgets as per the need for each requirement Experience in building Catalogs, variable sets, Catalog Client scripts, UI Policies, UI Actions, and ACLs. Experience with ServiceNow Orchestration and Integration hub. Programming proficiency in JavaScript, HTML, Ajax, Angular and Jelly scripting Debugging skills along with coding skills is mandatory Experience with extending the ServiceNow schema to custom applications Experience in creating costume applications. Experience in creating a data source, imports and transform maps Experience in using ATF to develop and execute test cases Experience in ServiceNow version upgrades. Experience with MID server and Import Sets Monitor health, environment upgrade/clone, usage, and overall compliance of the application Knowledge in creating reports and dashboards using Performance analytics

Requirements Gathering and Design: Collaborate with business stakeholders and cross-functional teams to understand their needs, define key performance indicators (KPIs) and metrics, and identify critical business questions that can be answered using data from the ServiceNow platform. Design and develop effective ServiceNow PA applications, dashboards, and reports to visualize and track these KPIs and metrics. Implementation and Technical Expertise: Assist in the implementation and configuration of ServiceNow PA solutions, including data sources, indicators, breakdowns, and widgets. Provide technical expertise in ServiceNow administration and best practices to ensure optimal performance and functionality of the PA solution. Data Analysis and Reporting: Develop and implement performance metrics and dashboards to track progress and communicate results to stakeholders at various levels, including senior management. Provide real-time visibility into data, including trend analysis, drill-down capabilities, and predictive forecasts to enhance decision-making. Desired skills (Good to have) Experience in ServiceNow administration, including UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Mid Server Configuration & Architecture, ACLs, Import Sets, Transform Maps and Update Sets. Proficiency in JavaScript, Glide scripting, REST/SOAP APIs, and ServiceNow integration methods.

Must Have Technical/Functional Skills Experience : Typically requires 5-8+ years of experience with ServiceNow, with a focus on ITSM, HRSD, and/or ITOM modules. Experience with ServiceNow modules HRSD , WSD ( Workplace Service Delivery ) , Source to Pay modules Experience with scripting, business rules, UI policies, and other ServiceNow customization features. Experience with CMDB/CSDM, Discovery, and Service Mapping. Experience with ServiceNow integrations with third-party systems. Experience with ITIL principles and best practices. Technical Implementation: Develop, implement, and test technical solutions within ServiceNow, including integrations with third-party systems. Scripting and Configuration: Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS). Process Optimization: Understand and apply ITIL principles, focusing on process standardization and improvement within ServiceNow. Problem Solving and Troubleshooting: Resolve escalated issues, defects, and user inquiries within ServiceNow. Documentation: Maintain technical documentation for application design and code generation. Integration and Testing: Perform component and system integration testing. Continuous Improvement: Stay updated with new technologies and best practices within the ServiceNow ecosystem. Collaboration: Work effectively with various teams and stakeholders across the organization. Mentorship: Guide and mentor junior team members. Roles & Responsibilities : ServiceNow Expertise Strong understanding of ServiceNow platform, modules (HRSD, ITOM, ITSM), and functionalities. Scripting And Programming Proficiency in ServiceNow scripting languages (JavaScript, Jelly scripting, Angular JS). ITIL And Process Knowledge Familiarity with ITIL principles and best practices for IT service management. CMDB And CSDM Experience with CMDB (Configuration Management Database) and CSDM (Configuration Services Database). Integration Experience Hands-on experience with ServiceNow integrations, including third-party systems and MID Servers. Problem Solving And Analytical Skills Ability to diagnose issues, identify root causes, and develop effective solutions. Communication And Collaboration Strong communication and interpersonal skills for effective collaboration with various stakeholders. Technical Documentation Ability to prepare clear and concise technical documentation. Please feel free to reach out to the email below for additional details. Email : murali@techforcesystems.com

Educational Bachelor of Engineering,BCA,BTech,MCA,MSc,MTech Service Line Cloud & Infrastructure Services Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACL’s, Notifications, UI Pages, UI Macros, and SLAs/OLAs. Integrations knowledge using REST, SOAP Hands-on Experience on Service Portal Hands-on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. Define complex application development administration and programming standards. Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNoaw-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITBM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow

Key Responsibilities: Successfully plan execute monitor control and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform Perform development and configuration of a variety of areas including but not limited to Incident Service Catalog Problem Change Knowledge Asset Management Configuration Management CMDB Reporting Agent Workspace and Employee Center Create configure and write advanced scripting in Business Rules Script Includes REST API UI Policies Client Scripts ACL s Notifications UI Pages UI Macros and SLAs OLAs Integrations knowledge using REST SOAP Hands on Experience on Service Portal Hands on Experience on Performance Analytics Have knowledge on workflow build or modify workflows and or Flow Designer based on the requirements Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to questions Define complex application development administration and programming standards Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups Support and create any necessary project documentation that relates to evidencing our requirements Documenting our processes and procedures and supporting the creation of solution and operations documents Experience in implementation of ServiceNow HAMPro SAMPro Discovery Integration Hub is an added advantage You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Infra ToolAdministration ITSM ServiceNow Technology Infra ToolAdministration ITSM ServiceNow CSM Technology Infra ToolAdministration ITSM ServiceNow HRSD Technology Infra ToolAdministration ITSM ServiceNow ITAM Technology Infra ToolAdministration ITSM ServiceNow ITBM Technology Infra ToolAdministration ITSM ServiceNow ITOM Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer implementation role Good knowledge of ServiceNow and ITIL Understanding Scrum Methodology Strong engagement communication and facilitation skills ServiceNow Certified System Administration Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM

P3-C3-STS Position Duties/Responsibilities Supports the efforts within application development, maintenance and support Build solutions that comply with company software quality assurance/ quality control and software engineering standards Develops professional work knowledge and abilities through the application of standard information systems methodology, techniques, procedures and criteria Interacting and working with globally distributed teams and customers. Understanding and analyzing client requirements and propose technical solutions for the requirements Codes and debugs software applications in accordance with Bechtel's Software Development Methodology Framework, Enterprise and Application architecture, and the Software Development Standards Analyzes, maintains and implements (including performance tuning) existing software applications and develops programming specifications from business requirements. Creates and maintain architecture document, design specification, test plans for the applications Promotes automation, standardization, best practices and code reuse for the application development Mentor junior team members and work with them to resolve technical issues Code and artifacts reviews Protects operations by keeping information confidential. Basic Skills/Qualifications Masters/Bachelors degree in Computer Science, Computer Engineering (MCA/BCA/BE) Experience in working on Service Now implementation is desirable Experience on Data formats like JSON and XML Good knowledge of JavaScript, JQuery, HTML and CSS Strong Object Oriented concepts Deep understanding and practical experience on implementing best practices for technical design and development Good written and verbal communication skills Agility and quick learner Understanding of the Software development lifecycle Good Analytical and problem solving skills Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities Knowledge of administration of a Service Now instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, client scripts, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions. Experience in scripting / designing (Business Rules, UI Pages, UI Macros, workflows, UI actions UI policies, ACLs, dictionary, catalog items) Web Services Integration (SOAP,REST, and JSON) Experience implementing Service Catalog, CMS, MID Server Candidates will demonstrate skills in areas for the development, administration, documentation and technical support of the Service Now platform Understanding of ITIL. Desired Skills Agile/Scrum methodology Development Life Cycle (SDLC) processes including customer requirement analysis and system design Good Understanding of architectural patterns, design patterns and frameworks (e.g. MVC) Writing complex stored procedures, triggers and complex queries using SQL Server and Oracle