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Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees in 30+ countries, we are fueled by curiosity, agility, and the desire to create lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Lead Consultant - Service Now Developer. As the technical owner in this role, you will be responsible for managing a team of developers, assigning tasks, and providing necessary technical guidance. Your responsibilities will include: - Acting as the technical owner and managing a team of developers, assigning tasks, and offering technical guidance when required. - Mentoring and leading a team of developers. - Collaborating with clients to understand requirements, designing and developing solutions for the ServiceNow platform, from feature enhancements to full application suite deployment. - Executing agile sprint-defined development tasks to support release cycles by developing, unit testing, functional testing, and peer reviewing team members" work. - Creating and customizing complex workflows and custom workflow activities. - Translating business requirements into technical requirements and development tasks in coordination with clients, Architects, Business Analysts, and developers. - Reviewing design and code per sprint to ensure quality. - Developing a deep understanding of the products we implement and client business. - Providing production support and resolving issues under pressure. - Participating in project estimation and regular Knowledge Transfer sessions. - Staying updated with the latest capabilities of the ServiceNow Platform and coordinating upgrades and testing activities. - Contributing to the continuous development of training paths for professional growth and defining best development practices. Qualifications we are looking for: Minimum Qualifications - Demonstrated experience in leading client projects as a technical lead. - Certified System Administrator (CSA). - Mainline Implementor certifications (ITOM) or Implementation experience of ITOM module. - Strong hands-on experience in Java scripting, debugging, and deployment using update sets. - Proficiency in working with various ServiceNow components like Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, etc. - Excellent communication skills for client-facing roles. - Strong management, analytic, problem-solving, and interpersonal skills. - Self-motivated with a positive outlook and result-oriented approach. Preferred Qualifications/ Skills - Knowledge of Azure DevOps, TFS, Jira, Rally, etc. If you are ready to take on this challenging and rewarding role, apply now to join our team as a Lead Consultant in India-Hyderabad on a full-time basis. Educational requirements include a Bachelor's degree or equivalent. Job posting date: Jun 29, 2025, and unposting date: Dec 26, 2025. Join us and master your skills in the digital domain!,

You are a highly skilled and experienced ServiceNow Developer with 4-6 years of relevant experience, specializing in Employee Workflows, particularly within HR Service Delivery (HRSD). As a senior technical team member, you play a crucial role in configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong focus on HRSD modules like Onboarding, Offboarding, HR Services, Employee Center Portal, and Assignment Rules. Your roles and responsibilities include participating in ServiceNow Development projects as a senior technical team member, focusing on configuring, developing, testing, and deploying ServiceNow applications, reports, service portal, and integrations, with a strong emphasis on HRSD modules. You will document configurations, reports, and development work thoroughly, create design documents for complex technical solutions, lead customer conversations to assist with requirements gathering processes, and assist customers with executing testing scenarios and plans. You will educate customers on ServiceNow products and the solutions created for them by delivering effective demonstrations, engage in timely and effective written and verbal communications with customers and teammates, collaborate with and support your teammates, and demonstrate expert understanding of technical consultant methodologies and principles. Additionally, you will maintain a keen understanding of the products implemented and customers" business, configure and/or develop advanced ServiceNow features, maintain certifications, knowledge of new features with each release, and commit to continuous learning. You will attend and participate in design workshops and activities, participate in story grooming and pointing sessions, lead Code Promotion activities, write well-designed, testable, efficient code, participate in peer review testing, deliver well-prepared solution demonstrations during sprint retrospectives, participate in cutover planning and implementation, lead Knowledge Transfer sessions with customers, support Project Managers, participate in pre-sales activities, and mentor Associate Technical Consultants and Technical Consultants. Requirements: - 4-6 years of hands-on experience in ServiceNow development projects. - At least 3+ years of experience in ServiceNow HR Service Delivery (HRSD). - Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments. - Strong knowledge of HR Case Management, Employee Center Pro/Portal, and Lifecycle Events. - Proven experience with ServiceNow Studio, Scoped Applications, and Update Sets. - ServiceNow CSA and CIS- HR Certifications. - Knowledge of technical components such as LDAP, SAML/SSO, REST and SOAP API integrations. - Strong understanding of JavaScript, Glide API, and ServiceNow scripting. - Familiarity with ServiceNow data model, ACLs, UI policies, and Flow Designer. - Experience working with Agile methodologies and tools like Jira, ServiceNow Agile 2.0. - Deep knowledge and expertise in key areas of the ServiceNow platform. - B.Tech in Computer Science or a related field. - Ideally, experience with AI/ML technology and preferably experience with ServiceNow Virtual Agent, Predictive Intelligence, and Performance Analytics products. Soft Skills: - Exceptional Communication - Collaboration - Intellectual Curiosity & Proactivity - Strategic Thinking - Mentorship - Resilience & Adaptability If you are looking to make a significant impact, thrive in a collaborative and innovative environment, seek professional development opportunities, and value competitive salary, wellness packages, and flexible work arrangements, then you may be a great fit for this position.,

You have a strong technical background with experience in ServiceNow platform Administration and Development. You will be responsible for developing, designing, configuring, and rolling out new application modules, workflows, flow designer, Integration Hub, App engine studio, UI builder, and catalog requests. Your proficiency with Angular JS, JavaScript, Bootstrap, CSS, and HTML5 will be essential in this role. In this position, you will need to be well-versed with various ServiceNow products and platform capabilities. Hands-on experience with at least two ServiceNow modules such as ITOM, CSDM, and SAM is required. You should also have experience in automating administrative and operational tasks, CMDB/Discovery tasks, and MID Server administration. Experience in implementing scripted Web services in ServiceNow, SOAP, REST, and integrations with external systems using connectors will be highly valued. Your responsibilities will include developing UI/UX design, wireframes to support functional design, and documenting the user journey. Excellent documentation and presentation skills are essential, along with strong verbal and written communication skills. You will be required to work with teams across geographical locations and create business and technical design specifications for the implementation of the ServiceNow Platform. As part of your role, you will define the architecture and design elements for the implementation of the ServiceNow solution, facilitate ServiceNow training, and support the team on complex system configuration. You will collaborate with clients to translate functional requirements into technical solutions and be responsible for end-to-end application design, workflow configurations, and customizations. Knowledge of moving codes, update sets, solutions across Dev, UAT, and PROD environments is crucial. You should have a track record of delivering more than 4-6 projects from scratch/requirement gathering to go-live. Preferred certifications for this role include ServiceNow Certified Administrator (mandatory) and ServiceNow Certified Implementation Specialist in areas such as ITSM, HRSD, CSM, among others.,

Job Overview This position will: Participate in the full lifecycle of Application Management, including system enhancements, support, and maintenance, in adherence to service level agreements Work on incident management activities like incident logging, triage, tracking, and resolution on a severity basis, and problem management activities of root cause analysis and error handling Excellent analytical and communication skills Work independently and as part of a team with colleagues at all levels Prioritize tasks, proactively raise concerns/questions where appropriate for priority or engagement conflict resolution Must be self-directed and able to manage competing priorities and proactively communicate when conflicts arise Interact with business stakeholders regularly through meetings, video/teleconferences, and email to understand business processes and business problems Identify best practices and implement them in engagment. Responsibilities Review user stories to understand requirements and technical architecture documentation for solution Identify gaps and work with business analysts to ensure completeness of requirements for technical development Develop integrations leveraging point-to-point interfaces, Web Services (REST / SOAP), file-based transfers, etc. Configure and build the ServiceNow HRSD solution to meet identified business requirements, process guides, and user stories Provide configuration options to meet specific requirements identifying respective pros and cons for each option Ensure that ServiceNow standard practices are utilized for all configurations and customizations Provide insight and expertise into the ServiceNow HRSD configurations and custom application development Responsible for unit testing and end-to-end testing of the fix-related defects and/or enhancements through final deployment across sub-production and production environments Create the technical documentation, technical design documentation, build/configuration documentation, and release notes Qualifications Education: Bachelors degree in Software Engineering, Information Systems, Business, or equivalent Experience Minimum of 3 years of ServiceNow implementation experience in large complex environments is required, preferably with ServiceNow HRSD Required Qualifications Experience with designing and developing ServiceNow workflows Advanced ServiceNow technical skill - UI Policies, UI Macros, UI Pages, Client Scripts, Script Includes, Business Rules, Performance Analytics, Reporting & Dashboards, email notification, ACLs, Import Sets, Transform Maps, and Update sets Good understanding of ServiceNow architecture and best practices Knowledge and experience with JavaScript, JSON, REST, and SOAP Knowledge and experience with HR Service Delivery tools and third-party HR applications such as Workday, SAP/SuccessFactors, and Oracle, etc. using Webservices APIs (REST/SOAP) Knowledge and support of ServiceNow upgrade process Proficient in Agile development and all phases of the Application Development Lifecycle Experience with software development support tools (e.g. Jira, Rally, etc.) Certified ServiceNow System Administrator (CSA) Preferred Qualifications ServiceNow Certified Implementation Specialist (any one or more areas e.g. ITSM, HRSD, CSM etc.) ITIL and DevOps experience and certification Masters degree MBA / MCA / Masters in Software Engineering Equal Opportunity Statement Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Show more Show less

As a ServiceNow Developer, you will be responsible for developing and maintaining catalog forms, workflows, automations, integrations, and configurations related to requests, order guides, and record producer applications within the ServiceNow platform. Your role will involve implementing various components such as Flow Designer, Client Scripts, business rules, UI Actions, approval workflows, and other configurations to facilitate the creation, management, and maintenance of catalog forms and order guides. You will design and implement automations within ServiceNow while adhering to best practices for development and utilizing update sets to transfer configurations and development work between instances. Your participation in requirements gathering and workshops will be crucial to ensure alignment with stakeholders" needs. Additionally, you will play a key role in ensuring compliance with ITIL best practices and providing expert guidance on service catalog design and delivery. To excel in this role, you must possess a Bachelor's degree or equivalent work experience with 8 to 11 years of ServiceNow development experience. You should have a deep understanding of the ServiceNow platform, including ITSM, Service Requests, Change Requests, Record Producers, Order Guides, Reporting, Workflow, and Flow Designer. Proficiency in JavaScript, GlideScript, REST, XML, and other relevant technologies is essential for troubleshooting, analyzing, and resolving technical issues effectively. Preferred skills for this position include the ability to support different time zones based on project requirements, ServiceNow architecture and design experience, and relevant certifications such as CSA and CIS. Experience with Microsoft Power Automate is also considered beneficial for this role.,

You will be part of a dynamic team operating in the enterprise IT service management sector, where our main goal is to empower large scale organizations by unifying processes, data, and people on the ServiceNow cloud platform. Our projects are diverse, spanning across IT operations, customer service, and employee workflows, all focused on driving automation and resilience. Join our fully remote engineering hub in India, where we prioritize high availability, extensible architecture, and rapid feature releases. Your role will require in-depth experience with ServiceNow TPRM, GRC, IRM, including tasks such as update sets knowledge/management, dashboard creation/management, policy creation/management, check definition/instance creation/management, MID Server installation/management, Agent Client collector installation/management, event/alert management rule creation/management, and overall ITOM troubleshooting capabilities. To excel in this role, you must have at least four years of hands-on ServiceNow development experience within ITSM modules. Proficiency in JavaScript and Glide API scripting is essential, along with experience in building integrations with REST and SOAP web services. Additionally, knowledge of ServiceNow update sets, ACLs, and security models, as well as exposure to agile delivery and version control with Git, will be beneficial. Preferred qualifications include certification as a Certified Application Developer or CSA, along with an understanding of CI/CD pipelines and automated testing frameworks. In return, we offer a range of benefits and a positive work culture. You will enjoy fully remote work with flexible hours and access to modern collaboration tools. Our flat hierarchy encourages innovation, mentorship, and rapid decision-making, while we also provide a continuous learning budget for certifications and advanced ServiceNow courses. If you are passionate about API, ServiceNow development, security models, JavaScript, TPRM, update sets, REST web services, SOAP web services, ITSM, agile methodology, Glide API scripting, version control with Git, and ACLs, we invite you to join our team and contribute to our exciting projects.,

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we are a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world, and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hiring ServiceNow Professionals in the following areas: Our ServiceNow Competency is looking forward to hiring ServiceNow ITOM & SAM Developers for a client project who thrive on challenges and desire to make a real difference in the business world. The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. You should have the ability to effectively communicate technical concepts within the team and work individually or as part of a team to achieve project goals. You are required to have skills in the following areas: - Bachelor's degree in Computer Science, Information Systems, or a related field - Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Development & Implementation - Good experience in ServiceNow implementation, Service Catalog, and Flow designer flows - Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, Business Rules, Script Includes, UI Actions, ACLs, Email Notification, UI Scripts, Scheduled Jobs, Fix Scripts, Service Catalog, Workflow, Glide - Strong interpersonal and communication skills Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service Request Management), ITOM (CMDB + Discovery), Software Asset Management. You should have 5+ years of ServiceNow Developer experience with 3+ years of experience in ServiceNow SAM application. Additionally, you should have hands-on design, development, and deployment experience with the ServiceNow platform. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in the programming language, and work on the Notification Engine by creating custom notification tags. It is nice to have ATF skills and must have the Flow designer flow experience. You must create Service Request Definitions (SRD) using a standard process as well as an Advanced level and have working experience in creating web services, fetching the data to the vendor form, and configuring Mid-Tier. You should possess sound knowledge to use the data management tool to update the values in bulk. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles: - Flexible work arrangements, Free spirit, and emotional positivity - Agile self-determination, trust, transparency, and open collaboration - All support needed for the realization of business goals - Stable employment with a great atmosphere and ethical corporate culture,

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Principal Consultant Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and m anage a team of developers, assign their tasks and provide technical guidance as needed . Mentor and lead a team of d evelopers. Participate in requirement discovery with clients , d esign and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality . C reation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects , Business Analysts, and developers to translate b usiness requirements to t echnical requirements and development tasks. Contribute and review user stories . Build and maintain technical documentation . Monitor health, usage, and overall compliance of ServiceNow and its applications Develop a keen understanding of the products we implement and client business . Provide p roduction support and be able to resolve problems under pressure. Assists in project estimati on . Participate in regular Knowledge Transfer sessions with ServiceNow Developers Stay current with new and updated capabilities of the ServiceNow Platform Coordinate upgrades to Production and Sub-Production instances Coordinate sub-production testing, evaluation, and regression remediation Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications Relevant experience ServiceNow Development Demonstrate prior experience in leading client projects as a technical lead . Certified System Administrator (CSA) plus one m ainline Implementor certifications (CSM / HRSD/ITSM/ GRC etc. ) Strong hand-on e xperience in Java scripting, debugging and d eployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists , APIs , Service Portal etc. Excellent c ommunication Skills for c lient facing roles. Good management, analytic, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills K nowledge of Azure Dev O ps/ TFS / Jira / Rally Etc. Job Principal Consultant Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 2, 2025, 11:13:12 AM Unposting Date Ongoing Master Skills List Digital Job Category Full Time,

As a Principal Consultant Service Now, you will play a crucial role in leading a team of developers, providing technical guidance, and ensuring successful project delivery. You will collaborate with clients to understand their requirements, design solutions on the ServiceNow platform, and oversee the development process. Your expertise in ServiceNow development, strong leadership skills, and proactive approach will be essential to drive continuous improvement and innovation. Your responsibilities will include mentoring and leading a team of developers, participating in requirement discovery sessions, designing and developing solutions on the ServiceNow platform, and ensuring quality through code reviews and testing. You will be responsible for creating and customizing workflows, translating business requirements into technical tasks, and maintaining technical documentation. Additionally, you will monitor the health and compliance of ServiceNow applications, provide production support, and assist in project estimation. To excel in this role, you should possess relevant experience in ServiceNow development, demonstrate leadership in client projects, and hold certifications such as Certified System Administrator (CSA) and other mainline Implementor certifications. Strong hands-on experience in Java scripting, debugging, and deployment, along with proficiency in various ServiceNow components, will be key to your success. Effective communication skills, problem-solving abilities, and a positive outlook are also crucial for client-facing roles and team collaboration. Preferred qualifications include knowledge of tools like Azure DevOps, TFS, Jira, or Rally, which can enhance your project management capabilities. By staying current with new ServiceNow capabilities, contributing to best practices, and leading training workshops, you will contribute to the continuous development of the team and drive professional advancement. If you are a self-motivated individual with a passion for technology, a hunger for learning, and a drive to make a meaningful impact, we invite you to join us on our journey of creating a better world through innovative solutions and relentless pursuit of excellence.,

Job Description : YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth - bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireServiceNow Professionals in the following areas : OurServiceNow Competency is looking forward to hire ServiceNow ITOM & SAM Developers for a client project who thrive on challenges and desire to make a real difference in the business world. The shortlisted candidate should have strong communication, interpersonal, analytical, and problem-solving skills. Should have an ability to effectively communicate technical concepts within the team, and is able to work individually or as part of a team to achieve project goals. You are required to have skills in the following areas: Bachelor's degree in Computer Science, Information Systems or a related field Overall 5-8 years of experience in ServiceNow with at least 3+ years in ServiceNow SAM Devlopment & Implementation Good experience in ServiceNow implementation and Service Catalog and Flow desigenr flows. Experience working on User Administration, Client Scripts, UI Policies, Data Policies, Import Sets, Update Sets, BusinessRules, Script Includes, UI Actions, ACLs, Email Notification, UI, Scripts, Scheduled Jobs, Fix Scripts, Service Catalog,Workflow, Glide. Strong interpersonal and communication skills . Responsibilities: A ServiceNow professional should be proficient in all the modules of the ITSM suite (Incident Management, Change Management, Problem Management, and Service request Management) , ITOM ( CMDB + Discovery) , Software Asset Management 5+ years of Service Now Developer experience with 3+ years of experience in ServiceNow SAM application, . Hands-on design, development and deployment experience with the ServiceNow platform. . Design, Develop and Implement solutions for ServiceNow SAM. It is a must to have good experience in writing client scripts, Business Rules, Client catalog scripts, ACLs in theprogramming language. Should work on Notification Engine by creating custom notification tags. nice to have ATF skills Must to have the Flowdesigner flow exp They must create Service Request Definitions (SRD) using a standard process as well as an Advanced level. Should have working experience in creating web services, fetching the data to vendor form, and configuring Mid-Tier. Should possess sound knowledge to use the data management tool to update the values in bulk. At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture