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Jade Global
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Systems Engineer

Systems Engineer

Jade Global

5 - 10 years

5 - 9 Lacs

Hyderabad Pune

Posted:1 month ago| Platform:

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Skills Required

confluence servicenow saas applications saas jira software design system configuration post sales enterprise applications microsoft azure iot salesforce system administration technical support html cloud computing rfp system engineering crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Systems Engineer1
What You Will Do

Bring 5+ years of hands-on SaaS applications administration experience

Have experience with renewal processes, ideally in a SaaS environment

Demonstrate excellent analytical, problem-solving, and operational skills to evolve the application strategy based on research, data, and industry trends

Drive technical and operational excellence, pushing innovation with security, reliability, and quality

Have a willingness to self-train on new technologies

Be organized, driven, diligent and creative

Work with geographically remote teams and business partners

What You Will Need

Manage system configurations for multiple SaaS applications. Some systems/ apps you may be using and supportingGoogle Workspace, Box, Slack, Zoom, diagramming software (e.g. Lucidchart, Mural), creative software (Adobe, Figma, etc.), SurveyMonkey.

Influence the experience of applications used by thousands of client employees as they do critical work

Identify ways to cut SaaS spend from redundant applications and inactive users to increase efficiencies

Serve as a point of contact and subject-matter expert on applications configurations and integrations, licensing details, current usage statistics

Be aware of user bases and their most common use cases and needs within the application to help drive and execute decisions on what applications team should invest in, maintain as-is, replace, or retire

Partner with Security team to identify the risks associated with business applications and add the controls necessary to mitigate the risks

Identify automation and optimization opportunities across the application lifecycle management

Collaborate with Operations team to troubleshoot escalated issues

Develop and document standards for the administration of the applications

Inspire and mentor your more junior colleagues, sharing processes, skills, and experience with others to help up-skill the entire team

Well Be Super Excited If You Have

Jira and Confluence experience including working on EPICs, stories and tasks.

ServiceNow experience

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Jade Global

Information Technology and Services

San Diego

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Systems Engineer