System Reliability Engineer (Kubernetes)

Who are we:

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, health care, and manufacturing.

The Role:

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  Define strategies for Application Performance Monitoring, Optimization in Prod environment.
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  Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
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  Ensures that batch production scheduling and process are accurate and timely.
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  Able to create and execute queries to big data platforms and relational data tables to identify process issues or to perform mass updates, preferred.
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  Performs ad hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc.
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  Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
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  Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.
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  Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
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  Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
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  Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
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  Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
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  Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
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  Work with a global team spread across tech hubs in multiple geographies and time zones.
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  Ability to share knowledge and explain processes and procedures to others.

Requirements

Skills:

Must Have:

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  Linux
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  Kubernetes
• ITIL / ITSM
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  Application Troubleshooting
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  Any Monitoring tool (Preferred Splunk/Dynatrace)
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  Jenkins - CI/CD

Good To Have:

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  Even Framework architecture
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  Git basic/bit bucket
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  Ansible/Chef- Basic
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  Shell Scripting - Basic
• 
  SQL
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  Groovy Scripting/Yaml

Benefits