System Administrator

Company Description

Founded in 1998 and headquartered in Chennai, with a delivery center in Ooty, Quick Sort (India) Private Limited (QSI) is a trusted BPO and technology solutions partner for the publishing industry. With over 25 years of expertise, QSI provides end-to-end solutions that streamline workflows, enhance digital experiences, and accelerate time-to-market for publishers. Our offerings include project management, editorial services, composition, graphic design, digitization, and eLearning solutions. Supported by ISO certifications, QSI's team of 250+ professionals serves 80+ global clients, driven by innovation, technology, and a reputation built on trust.

Role Description

This is a full-time role for a System Administrator for our office in Chennai.

Responsibilities:

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Responsible for capacity, storage planning, and database performance

Qualifications & Experience required:

• Associate or bachelor’s degree in computer science, Information Technology, System Administration, or a closely related field, or equivalent experience required.
• 3-5 years of database, network administration, or system administration experience
• System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus.
• Working knowledge of virtualization, VMWare, or equivalent
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• A proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols