Survey Programmer - Decipher Platform

Senior Survey Programmer

Key Responsibilities

• Program, test, and launch complex online surveys using Forsta Surveys (Decipher) with advanced logic, piping, and customization.
• Optimize surveys for responsiveness and compatibility across devices and browsers to ensure smooth user experience.
• Review and analyze project specifications and client materials to understand requirements and identify discrepancies or gaps.
• Support internal panel teams in addressing respondent issues and technical support queries.
• Conduct quality control (QC) checks on data files, tables, overlays, and coded content to ensure error-free deliverables.
• Provide guidance and support to junior programmers and assist with onboarding/training initiatives.
• Serve as a technical escalation point for programming issues and troubleshoot complex problems proactively.
• Maintain clear and up-to-date documentation of project specifications, code, and processes.
• Recommend improvements to processes, tools, and workflows to enhance programming quality and efficiency.
• Innovate by creating custom tools or scripts to solve client needs or internal limitations.
• Ensure strict adherence to timelines, budgets, and internal quality standards.
• Work closely with cross-functional teams to align expectations, clarify requirements, and manage deliverables.
  

Core Competencies

• Deep proficiency in Forsta Surveys (Decipher) platform, including custom logic, scripting, and UI controls
• Proficient in HTML, CSS, XML, Python; working knowledge of REST APIs
• Experience with Linux, Bash scripting and browser compatibility troubleshooting
• Familiarity with survey-related platforms like Sawtooth, VoxPopMe, Kinesis, etc.
• Solid understanding of market research methodologies and survey data workflows
• Strong problem-solving, debugging, and analytical thinking abilities
• Ability to handle multiple projects simultaneously and manage competing priorities
• Excellent interpersonal and communication skills; comfortable working with global teams and clients
• Knowledge of statistical tools like SPSS, Quantum is an added advantage