Support Service Program Lead-GMVC

Experience 7+ Yrs
Company Overview Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems For more than 15 years, customer have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services Overview As a Support Service Program Lead, you will be responsible for managing and handling vendors and their related services Should have hands-on planning and coordination on vendor contract renewals and performance management Also responsible for timely reporting to management about daily, weekly, quarterly, and monthly performance figures Job Responsibilities Vendor Selection: Sourcing of Local, Regional & Global Vendors for 3PS Services in Americas, EMEA, and APAC Preparing detailed Cost Analysis of Vendor Quotes and doing comparatives Setup primary and Secondary Vendors per IT Asset product SKU and IT staffing & professional service SKU Vendor Contracts: Vendor Contract Renewal Management Vendor Onboarding & Contract Management: NDA Agreements Management Commercial Agreements Management Contract Management and Negotiations of agreements such as MSA, SOW & similar legal & subcontracting agreements Product & Service Catalog Management: Product (Hardware or Software (IT Assets) as SKU) & Service (GFS/3PS, GFS/3PL, GTS/3PS as SKU) Vendor Price Catalog Management Product (Hardware or Software (IT Assets) as SKU) & Service (GFS/3PS, GFS/3PL, GTS/3PS as SKU) IRON Sales Price Catalog Management Vendor Performance Management: Vendor Survey Vendor KPI Reporting Vendor Service Dispatching Dispatch Field Engineers at site location Co-ordinate with vendors to source the best FSE/FTE Management Reporting: Prepare Daily, Weekly, Monthly & Quarterly Performance Reports Prepare specialized Spend Analysis, Costing, Pricing & Multi-Party Performance Reporting Any other task/s project/s as assigned by Management 5+ years of Vendor Management IT domain experience required