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0 years
1 - 3 Lacs
india
On-site
An MIS Executive collects, analyzes, and reports on data to support business decisions, designs and maintains information systems, ensures data accuracy and security, and collaborates with various departments to implement technology solutions. Key responsibilities include generating reports and dashboards, identifying trends, troubleshooting system issues, automating tasks, and staying updated on technology to advise management and improve operational efficiency. Core Responsibilities Data Analysis & Reporting: Analyze data from various sources to identify trends and generate daily, weekly, and monthly reports for management. Key Skills & Qualifications Technical Proficiency: Strong knowledge of MS Excel, including formulas and macros, and familiarity with business intelligence (BI) tools like Power BI is often required. Analytical Skills: The ability to analyze raw data, draw conclusions, and provide actionable recommendations is crucial. Communication Skills: The ability to clearly communicate technical information to both technical and non-technical stakeholders is essential. Project Management: Experience in managing projects, setting timelines, allocating resources, and managing budgets is a plus. Business Acumen: A solid understanding of business processes and the ability to align information systems with business goals. Problem-Solving: The ability to troubleshoot and resolve issues related to operating systems, software, and networks. System Management: Plan, design, implement, and maintain the company's information systems and networks to ensure their technical and administrative functionality. Data Integrity & Security: Ensure data accuracy, validate data from multiple sources, and manage data security, backup, and recovery plans. Process Improvement: Evaluate and improve existing systems, identify areas for automation using tools like Excel or BI platforms, and ensure compliance with data standards and SLAs. Technical Support: Provide technical expertise and guidance on the development and implementation of business information systems. Cross-Functional Collaboration: Work with other departments, such as operations and quality, to understand their data needs and provide relevant analytical solutions. Strategic Contribution: Contribute to strategic planning by analyzing the impact of information systems on business processes and advising on suitable technologies. Candidates only Job Type: Full-time Pay: ₹9,242.27 - ₹30,887.28 per month Benefits: Food provided Work Location: In person
Posted 14 hours ago
0 years
0 Lacs
coimbatore
On-site
Here’s a clear and professional job description for a Student Counselor that you can adapt depending on whether it’s for a school, college, or university setting: Job Description: Stude i Key Responsibilities Provide confidential counseling to students on academic, personal, social, and emotional issues. Support students in setting goals, developing coping skills, and making informed decisions. Conduct workshops and awareness programs on topics such as stress management, career planning, study skills, and mental health. Identify students at risk and provide appropriate interventions, including referrals to external specialists if needed. Maintain accurate student records and prepare progress reports while ensuring confidentiality. Collaborate with teachers, parents, and administrators to address student needs and create a supportive learning environment. Guide students in exploring career options, higher education opportunities, and skill development. Stay updated on counseling techniques, educational trends, and student well-being practices. Qualifications & Skills Bachelor’s or Master’s degree in Psychology, Counseling, Education, or related field (Master’s preferred). Professional certification or license in counseling/therapy (depending on local requirements). Strong interpersonal and communication skills with empathy and cultural sensitivity. Ability to handle sensitive issues with discretion and confidentiality. Problem-solving, conflict resolution, and crisis intervention skills. Experience working with adolescents or young adults in an educational setting is an advantage. Work Environment School/College/University campus environment. Combination of one-on-one sessions, group counseling, and administrative duties. Regular interaction with students, teachers, and parents Job Type: Full-time Work Location: In person
Posted 14 hours ago
2.0 years
3 - 6 Lacs
No locations specified
Remote
About This Role Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. This role supports our teams across APAC, EMEA, and the Americas. The working hours are from 5:00 PM to 2:00 AM IST, Monday to Friday. Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Role and Responsibilities The Procurement Specialist primary function is to ensure continuity of supply (Hardware\Software\SAAS) through managing IT purchases For North America, UK & India regions. Procurement Provide timely updates to management on procurement issues Lead the procurement of strategic vendor partners, supporting the development, negotiation, and execution of resulting vendor contract(s) Monitor and report contract budget and expenditures Responsible for all invoice reconciliation activities and maintains direct line of communication with Finance and other relevant departments as required. Maintain and update procurement records and generate reports on procurement and contract activity to meet organizational compliance requirements and provide access to procurement information Vendor Management - Initiating and maintaining vendor relationships, ensuring efficiency and cost effectiveness Ensures that vendors meet or exceed established Service Level Agreements and works with vendors to resolve issues. Negotiate terms and conditions and pricing for purchases. Draft and negotiate contract documents including but not limited to master agreements, license agreements, Statements of Work, Order Forms, NDAs, etc. General Facility Management Effectively Handle Housekeeping staff & activities and implement 5S office location. Asset Management- Maintain Asset report and conduct quarterly audit and submit. Coordinating with BMS for day-to-day maintenance activity, verification and submission of administration and supplier bills for payment Participation in Internal/External Audits relating to Admin/Facilities functions. Monthly reports – maintain monthly reports related to admin function for Gurgaon and Chennai. Preferred Qualifications BA/BS in Computer Science and or equivalent experience 2+ years’ experience focusing on technology procurement, commercial negotiation and end to end sourcing. Intermediate knowledge of IT systems and equipment Proficient in the use of MS Office product suite (365) Ability to work flexibly to meet demanding deadlines Proven track record in developing and executing strategic plans cantered around purchasing Good communication skills, both verbal and written Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities We invite you to stay connected with us by subscribing to our monthly job openings alert here . Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply. Bounteous x Accolite is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous x Accolite. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous x Accolite community. Bounteous x Accolite is willing to sponsor eligible candidates for employment visas. Why do I get up every morning excited to start my day at Bounteous? I am able to have an impact - to my teams, clients, and Bounteous. To me, that means I am able to contribute to something bigger than myself. I can ask questions, challenge the status quo, and contribute to new ways of doing things. Working with teams of energetic, fun, and innovative people collaborating to solve some of the most challenging problems that our clients and Bounteous face is truly rewarding! My roles here have allowed me the opportunity to challenge myself, grow, and contribute to a better Bounteous. Jeff Schurgin SVP, OPERATIONS STRATEGY & GOVERNANCE “ Benefits & Perks Join our fast-growing company and take advantage of our competitive benefits and career development opportunities. Stay balanced with our health & wellness perks, collaborative culture, and flexible working options. Award-Winning Culture Fostering a rich and diverse work environment that fuels creativity, collaboration, and a deep sense of belonging. Professional Growth Opportunities Offering personal and professional development opportunities, on the job mentoring from in-house experts, and assistance for ongoing learning. Competitive Benefits Supporting benefit choices that include personal and family needs. World-Class, Fortune 500 Engagements Transforming experiences and improving business outcomes for global brands. Flexible Working Choose to work from home, work at the office, or go hybrid. Coordinate with clients and teams across time zones to support your personal preferences. Giving Back to Our Community Be an active part of our corporate social responsibility programs. Together, we can make our community better.
Posted 14 hours ago
1.0 years
1 - 2 Lacs
tiruchchirāppalli
On-site
Common Power BI job roles include Power BI Developer, Power BI Analyst, Power BI Consultant, Business Intelligence (BI) Developer/Analyst, BI Architect, BI Specialist, and BI Administrator. These roles involve data modeling, report/dashboard development, data analysis, data integration from various sources, and communicating insights to business stakeholders to support data-driven decisions. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Education: Higher Secondary(12th Pass) (Preferred) Experience: Digital marketing: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Posted 14 hours ago
2.0 years
5 - 8 Lacs
No locations specified
On-site
DESCRIPTION Your primary responsibility is to create great learning experiences via e-learning modules. Key job responsibilities Identify learning needs mapped to business outcomes by partnering with business leaders, subject matter experts (SMEs), and other key stakeholders. Determine, recommend, and document performance objectives, project instructional standards, learner engagement strategies, and evaluation plan based on the business and learner needs. Design solutions including different modalities such as classroom learning including activities, interactive eLearning, simulations, case studies, etc. Develop course content including, but not limited to, measurable performance objectives, scenarios, simulations, audio scripts, progress checks, performance evaluations, reference glossaries, and assessments. Gather, develop, and write content based on interviews with stakeholders and SMEs. Develop course material in tools such as Storyline, Rise, etc. Revise and rewrite course content based on data illustrating ROI or efficacy of learning modules. Manage learning content/updates residing on SharePoint or other content management systems. Upload, test and maintain content to an LMS. May work with vendors for larger programs to review the tooling and learning deliverables being created. A day in the life Adhering to the core principles of adult learning, we create learning materials that are engaging and interactive for learners to increase knowledge retention and recall. Our goal is to build comprehensive and data-driven learning interventions and assessments that will produce robust insights to inform development activities. We work with Operations, Business, Program & Training Delivery teams to identify scope of training through a standardized job-analysis process to support investigators/associates through their lifecycle. We use modalities such as instructor-led, blended, and independent learning to build quality learning experiences and periodically evaluate them to assess effectiveness. About the team The Learning Experience Design (LXD) team includes Learning Experience Designers (LXDs), who will provide learners with e-learning modules for self-directed learning and instructor led training sessions. BASIC QUALIFICATIONS 2+ years of design experience Have an available online portfolio Experience working with a variety of design tools such as Photoshop, Illustrator, and InDesign Experience in prototyping PREFERRED QUALIFICATIONS Knowledge of user-centered design methodologies, usability principles, web-based information architecture and design Experience working in a collaborative team and working directly with developers for implementation of designs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 14 hours ago
1.0 - 2.0 years
3 - 6 Lacs
No locations specified
On-site
Company Profile: Lennox International Inc. (NYSE: LII) is a global leader in climate control systems headquartered in the greater Dallas area. With revenues of $5.1B in 2024 and a market cap of over $20B, Lennox employs more than 14,000 people around the world. The company designs, manufactures, markets and services a broad range of products for the heating, ventilation, air conditioning and refrigeration markets (HVACR). The company sells its products and services directly, as well as through distributors, and Company-owned stores. We started our operations in India in Chennai in 2010. Lennox India Technology Centre is a GCC Centre with around 1000 employees, with a focus on Engineering, IT, Analytics, Marketing and Communications, Finance, Shared services, Customer Experience, and Supply Chain Centre of excellence. We recently entered into a Joint Venture with Samsung and Ariston to expand our product offerings for our North America customers. 10 am - 11 am - Thursday Marcom Job Description: Understanding client’s guidelines and standards for websites. Add/remove/change components and site pages to existing tabs/sub-tabs. Maintenance of related links in the HTML authoring site according to the new content being posted and completion of various tasks. Basic image assets editing. AEM Publishers must also manage workflows to ensure that content is routed to the appropriate stakeholders for review and approval. Responsible for ensuring that content meets quality standards before it is published. This may involve reviewing content for accuracy, consistency, and completeness. Responsible for maintaining content governance policies, including version control and content archiving. They must ensure that content is properly managed throughout its lifecycle, from creation to retirement. Publishers may be responsible for providing technical support to content authors and editors, including troubleshooting issues with the CMS platform, providing training on CMS features, and resolving content-related issues. Good understanding of any Content Management Systems (CMS platforms – dotCMS, WordPress, Drupal), its components, advantages Understanding of Website structures, web layouts, template design, etc. Basic understanding of SEO and Google Analytics. Qualifications: 1-2 Years in Content Management Expirience, Good to have SEO & GA skill Bachelors Degree Good understanding of any Content Management Systems
Posted 14 hours ago
9.0 - 12.0 years
4 - 6 Lacs
No locations specified
On-site
9 - 12 Years 1 Opening Chennai Role description Role Proficiency: Independently facilitate the growth and maturity of Agile teams ensuring transparent delivery of results for repetitive and incremental processes Outcomes: Transform and guide teams to the Agile way of organizing and functioning moving from traditional waterfall applying the values and principles of Agile methodology Influence an Agile mindset by continuous team and individual level Agile coaching Enable the assigned squad(s) by eliminating blockers optimizing operations facilitating ceremonies etc. Coach team members on their role utilizing the Agile platform Work with fellow Scrum Masters to share information and facilitate continuous improvement Facilitate all relevant Agile ceremonies (sprint planning stand-ups retrospectives backlog refinement sessions etc.) Leverage knowledge of the support environment and function to support the team while prioritizing and managing blockers issues or escalations whilst resolving issues related to the business Measures of Outcomes: Customer Satisfaction – Target Vs Actual as established by account management. Percent of growth at Client Account as determined by account management teamsa. Number of opportunities identified for revenue growthb. Number of new UST associates hired and onboarded Supporting UST in Market - UST Brand - number of events attended and networks established and the impact created from those events and networks Professional Development and Learning. Number of certifications gained/maintained as designated by account management as critical. Outputs Expected: Change Agent: Transform teams onto the Agile way of organizing and working from traditional waterfall applying the values and principles of Agile methodology Influence an Agile mindset by continuous team and individual level Agile coaching Mentor squad members on their role and the Agile way of working Delivery Enablement: Enable the assigned squad(s) by eliminating blockers optimizing operations facilitating ceremonies etc. Facilitate all relevant Agile ceremonies (sprint planning stand-ups retrospectives backlog refinement sessions etc.) Leverage knowledge of the support environment and function to support the squad while prioritizing and managing blockers issues or escalations whilst resolving issues related to the business Knowledge Management and Thought Leadership: Work with fellow Scrum Masters to share information and facilitate continuous improvement Skill Examples: A master of Iterative Delivery (Program Increment Planning & CI/CD) A master in Requirements & Design Collaboration (Design Thinking Process Modelling) Able to describe to a team their chosen method/framework. Able to convey basic Agile concepts and describe at least one Agile practice to an individual. Understands and mitigates obstacles to clear communication and describes their impacts on both the sender and receiver. Applies ground rules to foster clear communication in a collaborative meeting describing how the introduction of ground rules impacts the interaction. Understands the importance of the team following up on their actions. Ability to work and deal with ambiguity; defining approaches to bring issues to resolution. Able to describe the learning needs of an individual or team. Knowledge Examples: Knowledge Examples Can describe how at least one Agile approach and how it relates to the Agile Manifesto. Ability to explain a number of Agile frameworks or practices commonly used by Agile teams. Understands Agile scaling techniques Familiarity with various Agile tools Project and deliverables planning resource loading Aware of one coaching tool/technique. Able to describe the difference between facilitating teaching mentoring and coaching. Additional Comments: Key Responsibilities • Install, configure, upgrade, and maintain Jira, Confluence, and related Atlassian products. • Manage Jira projects, boards, workflows, screens, permissions, schemes, and custom fields. • Configure automation rules, post functions, validators, and triggers. • Manage user accounts, groups, roles, and permissions. • Ensure data integrity, security, and compliance with organizational policies. • Perform system monitoring, performance tuning, and troubleshooting. • Collaborate with stakeholders (Product Owners, Scrum Masters, Project Managers, Developers, QA) to gather requirements. • Translate business needs into Jira configurations (workflows, dashboards, filters, reports). • Develop advanced JQL queries for reporting and analytics. • Create and maintain dashboards for leadership, program management, and delivery teams. • Analyse usage trends, identify process bottlenecks, and recommend improvements. • Support Agile methodologies (Scrum, Kanban, SAFe, hybrid models). • Configure Jira Align or Advanced Roadmaps for enterprise-level planning. • Conduct training sessions and provide documentation to enhance user adoption. • Ability to conduct workshops and teach users how to use new functionalities Required Skills & Qualifications • Bachelor’s degree in Computer Science, Information Systems, or related field. • 3–7 years of experience as a Jira Administrator or Atlassian tool specialist. • Strong knowledge of Jira administration (Jira Software, Jira Service Management, Confluence). • Hands-on experience with workflow customization, schemes, and automation. • Experience integrating Jira with DevOps, CI/CD, and test management tools. • Familiarity with Agile methodologies (Scrum, Kanban, SAFe). • Strong problem-solving and analytical skills. • Excellent communication and collaboration skills. Preferred • JIRA Atlassian Certifications • Scrum, SAFe Certifications Skills Agile Scrum,Dashboards,Jira About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
Posted 14 hours ago
3.0 - 6.0 years
7 - 9 Lacs
No locations specified
On-site
Job ID: 37050 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 24 Aug 2025 Job Summary Strategy Deliver solutions aligned to the Bank’s Fit For Growth programme. Business Design and Develop Automated Tests: Create automated tests for APIs to ensure functionality and quality. Execute Automated Tests: Run automated tests to identify defects and ensure API reliability. API Testing: Test APIs to ensure they meet business requirements and are defect-free. Collaborate with Teams: Work with development teams to identify and resolve API issues. Processes Follow the Bank’s internal software delivery practices, ensuring all security controls are strictly adhered to Risk Management Manage delivery risk, escalate blockers and proactively solve delivery challenges to meet critical deadlines. Key Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association Key stakeholders DCDA Product Owner team Qualifications Education: Bachelors Degree In Computer Science Or Related Field Languages: English Skills and Experience Relevant Experience: 3-6 years of experience in API automation testing. Technical Skills: Strong technical skills in API testing, automation, and programming. Strong Analytical Skills: Ability to analyze complex API functionality and identify defects. Experience with Testing Frameworks: Knowledge of testing frameworks and tools. CI/CD Pipeline Experience: Experience with Continuous Integration and Continuous Deployment (CI/CD) pipelines. Agile Methodologies: Familiarity with Agile development methodologies. Role Specific Technical Competencies Test automation tools API testing tools (postman, restassured) Java and SQL Experience with containerised application deployment, e.g. OpenShift, EKS. Agile practices (Scrum, TDD, BDD) About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 14 hours ago
3.0 - 5.0 years
0 Lacs
vellore
On-site
Job Title: Supply Chain Executive Experience Required: 3 to 5 Years Location: Naruvi Hospital, Vellore, Tamil Nadu Department: Supply Chain & Procurement About Naruvi Hospital: Naruvi Hospital is a world-class multi-specialty hospital located in Vellore, Tamil Nadu. Backed by the globally renowned Henry Ford Health System (USA), Naruvi integrates advanced medical technology with compassionate care to deliver exceptional patient outcomes. With a commitment to efficiency, innovation, and excellence, the hospital thrives on ensuring every function – including supply chain – contributes to seamless healthcare delivery. Role Summary: The Supply Chain Executive is responsible for coordinating and managing procurement, inventory, and distribution of medical and non-medical supplies. This role ensures cost-effective purchasing, timely delivery, and efficient stock management in accordance with hospital policies and healthcare regulations. Key Responsibilities: Coordinate procurement activities including vendor negotiations, purchase orders, and follow-ups to ensure timely delivery of goods. Maintain optimal inventory levels through effective stock tracking and forecasting. Conduct daily monitoring of critical supplies and ensure availability to support uninterrupted clinical operations. Ensure compliance with hospital procurement policies and regulatory guidelines (NABH, ISO). Collaborate with departments to understand material requirements and ensure appropriate sourcing. Evaluate vendor performance and assist in vendor development initiatives. Assist in annual budgeting and cost control measures for supply chain operations. Manage documentation, including GRNs, invoices, and purchase records, in the hospital ERP system. Support internal and external audits related to materials and procurement processes. Qualifications & Skills: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. 3 to 5 years of relevant experience in hospital or healthcare supply chain operations. Strong understanding of procurement principles, inventory control, and vendor management. Proficient in ERP systems and MS Office Suite (especially Excel). Good analytical, negotiation, and communication skills. Familiarity with NABH/ISO standards and healthcare material compliance is a plus. Job Types: Full-time, Permanent Pay: ₹9,426.52 - ₹51,287.11 per month Benefits: Health insurance Provident Fund Experience: Hospital Supply chain: 1 year (Required) Work Location: In person
Posted 14 hours ago
1.0 years
2 - 3 Lacs
No locations specified
On-site
DESCRIPTION Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging the latest technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide. Key job responsibilities Process annotation & data analysis tasks with high efficiency and quality in a fast paced environment Provide floor support to Operations manager in running day to day operations working closely with Data Associates Handle work prioritization and deliver based on business needs Track and report ops metrics and ensure delivery on all KPIs and SLAs You will work closely with your team members and managers to drive process efficiencies and explore opportunities for automation You will strive to enhance the productivity and effectiveness of the data generation and annotation processes The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP. BASIC QUALIFICATIONS Graduate or equivalent (up to 1 year of experience) Candidate must demonstrate language proficiency in French language for the following: verbal, writing, reading and comprehension. Required language level: B2.2/BA/Advanced Diploma Good English language proficiency: verbal, writing, reading and comprehension Strong analytical and communication skills Passion for delivering a positive customer experience, and maintain composure in difficult situations Ability to effectively and efficiently complete challenging goals or assignments within defined SLA PREFERRED QUALIFICATIONS Basic level of Excel knowledge Familiarity with online retail (e-commerce industry) Previous experience as AI trainers, knowledge of AI and NLP Experience with Artificial Intelligence interaction, such as prompt generation and open AI's Experience in content or editorial writing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 14 hours ago
2.0 years
4 - 8 Lacs
coimbatore
On-site
Minimum Required Experience : 2 years Full Time Skills Design Thinking Innovative Skills Drive product development Microsoft PowerPoint Market Research & Analysis Project Management Timely And Accurate Operational Support Graphic Designing Advanced Excel Description PMT/NPD Co-Ordination -Product Innovation Catalyst. Conduct research (primary & secondary) to identify new category opportunities, consumer needs, domestic & international trends, portfolio gaps & drive design innovations, AI-driven design concepts, and facelift possibilities. I.e, to shape growth-focused category strategies. Collaborate with PMT, NPD, R&D, cross funcaitonals and trade partners to convert insights into product briefs, oversee improvements/facelifts, and apply design thinking for successful development. Optimize lead times by prioritizing projects, coordinating resources, and monitoring progress for on-time product launches with improved process management (excel/PLM software ect). Market Facing - Drive trade & market validation through product shows, roadshows & regular field visits to gather feedback from trade and consumers to refine designs and improve acceptance. Support market readiness by ensuring products are consumer-relevant, market-ready, and growth-oriented. Graduated from design school - NIFT, FDDI etc
Posted 15 hours ago
0.0 years
5 - 6 Lacs
No locations specified
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
1.0 years
0 Lacs
tamil nadu
Remote
DESCRIPTION *This role can be office based in Hyderabad, India. Additionally, this can be remote – it can be performed from any location within Hyderabad, Bangalore and Chennai and a contractual role* At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Case Manager provides case management for all types of leave of absence and disability life events. The DLS Case Manager is highly skilled in answering questions, understanding the employee’s situation, applying the appropriate benefits, responding to changing circumstances and needs, and paves the way for a connected and trusted case management experience. Case Managers are the single point of contact for an employee throughout an entire leave of absence or disability event. This is an individual contribution (IC) role with no direct reports. Key job responsibilities Initiate and respond to inquiries about leave and disability events, benefits, and options available to employees Serve as a point of contact for assigned employees to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by Amazon Leverage duration guidelines, best practice tools and Amazon resources to support oversight of a leave event as appropriate Critically assess and adjust the case management plan to an employee’s changing needs Address and respond to sensitive situations Troubleshoot issues and seek to remove barriers before, during, or after a leave event Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs Identify and solve problems that may arise, sometimes with limited information Facilitate a smooth return to work and ramp-back plan for employees returning to the workplace Educate managers and business partners on employee concerns and needs prior to being off or returning back to work Communicate regular updates to employees and stakeholders both verbally and in writing Ensure compliance with standard work, federal/state regulations, and company policy Maintain system records to ensure accurate and timely information/documentation Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate Other duties as assigned BASIC QUALIFICATIONS 1+ years of human resources experience 1+ years of Microsoft Office products and applications experience 1+ years of customer service experience Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience PREFERRED QUALIFICATIONS 2+ years of human resources functions experience Knowledge of HRIS or Applicant Tracking Systems are preferred Experience with Payroll Systems, HRIS Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
1 - 1 Lacs
tirunelveli
Remote
JOB DESCRIPTION Installation and maintenance of software applications in order to support customers and business operations. Software support engineer is responsible for providing technical support to customer directly and remotely. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. JOB LOCATION : TIRUNELVELI BENEFITS: TRAVEL ALLOWANCE COVERAGE, REWARDS, ESI PF etc.. Job Types: Full-time, Fresher Education: Diploma (Preferred) Computer Knowledge Work Location: In person Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Posted 15 hours ago
2.0 - 3.0 years
5 - 9 Lacs
No locations specified
On-site
Product Definition is a structured framework that outlines the key attributes and specifications of a product. Our profile typically includes: 1. Product Overview: A summary of the product, including its purpose and key features. 2. Technical Specifications: Detailed information about the product's design, components, and performance characteristics. 3. User Requirements: Descriptions of Market offerings. 4. Compliance and Regulatory Requirements: Any standards or regulations the product needs to adhere to. Our team helps ensure that all stakeholders have a clear understanding of the product and its requirements, and it serves as a reference throughout the product development lifecycle. BE / B Tech with 2 - 3 years of experience Review PDL to establish Program details, production dates, and feature availability, rules for feature availability, summary codes and option packs. Create and maintain Order Validation and Order Resolve tables for vehicle lines in Asia Pacific & Europe. Create and manage European Order Card (EOC) values allocation & EOC dictionary set up and maintenance Create and maintain Physical VIN/ Patent Plate table in-line with VIN format sheet and Key code charts. Conduct Solve audit set up to support BOM Validation. Create Switches for combination features in order to trigger part release to suppliers. Daily check to review and clear BOM/SFI errors. Update after sales system in line with PDL / interface with SPI Maintain Ordering tables in line with specified market options & create Entity codes for Production & pre-builds. Maintain Vehicle type approval updates for vehicle lines with Europe exports. Deliver 6-sigma BOM based on Solve coding.
Posted 15 hours ago
10.0 years
2 - 4 Lacs
india
On-site
Position: Assistant Administrator Duty: 12 hrs. Sundays Based Off Salary: 20,000 to 35,000 Experience ; 10 years Hospital Experience Must immediate Joining Preferred Location ; OMR Branch , Chennai please contact: Nandha - HR Manager 6383380596 Hospital administrator duties managing daily operations, developing policies, coordinating with medical staff, overseeing finances, and ensuring the hospital meets its goals and adheres to regulations. Directing and supervising the work of medical staff Establishing organizational goals Planning and implementing programmes, such as human resources (HR) administration Overseeing finances and related operations, such as budget planning, authorising expenses, and creating financial reports Communicating with staff, departments, and board members Hiring and training staff Monitoring resource use and allocation Ensuring that facilities are up to standard and meet current regulatory requirements emergency services, outpatient and inpatient care, diagnostic services, surgical services, and support services like pharmacy and administration. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Food provided Work Location: In person
Posted 15 hours ago
2.0 years
6 - 10 Lacs
No locations specified
On-site
DESCRIPTION Kindle has changed the way books are published, sold and read across the globe. Independent authors are now able to publish and sell direct to readers through Kindle and print-on-demand offerings, enabling them to reach audiences like never before. Kindle readers are able to download any book in any language less than in sixty seconds. Come be a part of changing the way the world reads. Key job responsibilities Provide support for incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services owned by the team. Develop and maintain automation tools, processes to improve operational efficiency. Conduct thorough debugging and provide technical solutions through code modifications, configuration changes, and performance optimization. System and Support status reporting. Address software and security mandates for services owned by the team to ensure optimal health of applications. Work with support and development team for handing-off or taking over active support issues and creating a team specific knowledge base and skill set. Curiosity to learn and adapt to latest tools and technologies, including Generative AI, to enhance operational efficiency. A day in the life As an Application Engineer III, you'll troubleshoot and address issues in complex distributed systems, while serving as a technical expert for your team. Your day typically involves leading technical deep-dives, analyzing system architectures and developing solutions. You'll collaborate with multiple teams to resolve critical issues, mentor junior engineers, and contribute to improving our support documentation and processes. Your expertise in multiple focus areas allows you to drive technical solutions while maintaining high operational standards. BASIC QUALIFICATIONS 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages PREFERRED QUALIFICATIONS Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
170.0 years
3 - 4 Lacs
No locations specified
On-site
Job ID: 37650 Location: Chennai, IN Area of interest: Technology Job type: Regular Employee Work style: Office Working Opening date: 19 Aug 2025 Job Summary The “Data Management and Privacy Operations” team is ‘1st line’ centre of excellence under Group Chief Data Office. The role will support the respective businesses and functions assigned & work closely with the 2nd line compliance and the Information Cyber Security (ICS) & Risk assurance teams for Data Management & Privacy Operations. The role will ensure BAU is managed effectively by managing the respective business objectives in this area. The role will also provide timely feedback / data to all stakeholders to meet any key regulatory obligations and key business priorities. The successful candidate will have an opportunity to work in a multi-disciplinary team aimed to operate data, records and privacy controls to mitigate risks. Responsibilities include but are not limited to, data and privacy risk assessments, awareness and training, verification that proper risk assessments have been completed and up to date for vendors handling personal data, and verify applicable vendor agreements include required privacy and data protection terms according to global policy, client requirements and applicable privacy law. This is a hands-on, individual contributor role, working very closely with Business & Functions group and with a team of other data management & privacy experts who provide subject matter expertise and advice, tailored to the businesses, regions and functions of the Bank. Key Responsibilities Responsibilities include but are not limited to: Conduct assessments / surveys (e.g. on privacy impact / risk & controls) / data gathering and analysis on applications, products, processes, documentation and third parties to evaluate compliance with laws, regulations, and internal standards Verification that proper risk assessments have been completed and up to date for Third Parties handling Personal Data Support Business & Functions to support them in submitting Data & Privacy Form by explaining the Data Privacy questionnaire Verify if privacy and data protection terms if applicable is included in the Third Party agreements according to global policy, client requirements and applicable privacy law. Draft / update procedures and documentation as required based on external or internal changes Strategy Drive change and adoption including, but not limited to, creating communications (e.g. launch campaigns), training materials as well as delivery of trainin Business Develop, track & analyse actionable metrics to continuously improve tools, procedures & provide visibility of operations to management. Processes Manage operational processes which delivers outcome focused & timely service delivery Analyse existing business & functional processes to identify automation opportunities in area of data management and data privacy Recommend process improvements to address control gaps and to enhance efficiency where possible Support & coordinate with stakeholders in defining automation or remediation actions / solutions. Processes Manage operational processes which delivers outcome focused & timely service delivery Analyse existing business & functional processes to identify automation opportunities in area of data management and data privacy Recommend process improvements to address control gaps and to enhance efficiency where possible Support & coordinate with stakeholders in defining automation or remediation actions / solutions People & Talent Increase awareness of Data & Privacy risk and processes within the assigned Business / Functions by supporting training programs, maintaining and uplifting supporting procedures and materials Ensure training needs of Business/Functions are shared with the Training Lead in the Programme and help to support/design appropriate training delivery accordingl Governance Support liaison with Risk Assurance team on any Group Internal Audit and any regulatory inspections as required Assist in identifying, assessing, monitoring, controlling and mitigating data management and privacy risks to the Group Adopt a proactive approach to threat risk assessment through appropriate stakeholder engagement and monitoring of the external environment to improve assurance planning Define metrics and dashboards for monitoring and reporting purposes Provide write ups and data visualisations to forums to enable decision making Participate in related workshops/forums to provide input on privacy processes and requirements for new products/initiatives Ensure compliance with privacy processes to deliver swift resolution of privacy related issues and incidents Report on relevant privacy process related matters, including metrics, KRIs, issues, incidents and risks Provide timely and accurate reporting to internal risk assurance team & appropriate forums /committees Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Associatio Key stakeholders Group COO - Trust, Data, and Automation Head – Data Management & Privacy COO - various Business and Functions Chief Data Protection Officer Head of Operations - Automation Head – ICS, Business & Functions Global Head of Assurance – Cyber, Data & Automation 2nd line Risk & Compliance Chief Information Security Officer Skills and Experience Experience in a Data & Privacy domain of a large organisation Experience in one of the following Business / Functions will be an added advantage (e.g. Retail Banking; Corporate & Institutional Banking; Wealth Management; Private Banking; Legal; HR; Operations; Risk) Effective oral and written communication skills, with an ability to influence and to gain the respect of senior stakeholders and peers Confident and courageous to raise/escalate issues in a pro-active, professional, and timely manner Highly motivated individual with a strong track record of achievement A good team player Ability to multi-task and work under tight deadlines Excellent stakeholder management skills Qualifications Education: University Degree Certifications: Certification (Such As Cippe, Cia, Cisa, Cissp, Or Cism) Preferred Role Specific Technical Competencies Good understanding of Information Security Policy, Privacy Policy, Data Management Framework & Standards. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 15 hours ago
2.0 - 3.0 years
5 - 8 Lacs
No locations specified
On-site
DESCRIPTION Role & Responsibility 1. He/She should be able to come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc. 2. He/she needs to continuously adapt to and learn the new features of various tools and systems and improve on his/her acumen to identify and report the errors. He/she has to follow SOP to catch errors in the content. 3. He/She should be able to provide floor support to DA's on clarifying their queries during execution 4. The associate will need to be aware of operation metrics like productivity (number of titles processed per hour), quality (defect percentage) and delivery/latency SLA. The associate will be measured on his/her compliance to these metrics, SLA requirements, QA guidelines, team goals, personal goals and ability to ideate and drive process improvements for closure. 5. The employee will be an individual contributor for this role. 6. In addition the associate must be able to pay close attention to minute details, have good communication skills, and a professional demeanor. 7. He/She should be able to do RCA for all the duplicate and invalid clarifications – reduce ambiguity in work instructions by identifying training needs. BASIC QUALIFICATIONS A graduate in any field of study. Quantitative fields such as engineering is preferred, with relevant experience in Software testing, 2 to 3 years of industry experience. Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes. Good at problem solving, data analysis and troubleshooting issues related to content quality. Good interpersonal skills to manage ongoing relationships with software team and inter-operations teams. Goal-driven and target-oriented while being able to step back and look at the bigger picture. PREFERRED QUALIFICATIONS Good written and verbal communication skills in English Self starter, good team player. Strong attention to detail and deep dive and identify root causes of issues. Ability to drive new mechanisms within internal teams. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TN, Chennai Kindle e-Reader Editorial, Writing, & Content Management
Posted 15 hours ago
0 years
0 Lacs
No locations specified
On-site
DESCRIPTION You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We're seeking a Team lead for our Amazon Fresh operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. BASIC QUALIFICATIONS A graduate who is keen to work in customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Ability to work under pressure situations. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. - Good people management skills. PREFERRED QUALIFICATIONS A self-motivated person with the ability to motivate the associates/team members. - Good analytical and problem solving skills. - Proficiency in Amazon system or similar systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
3.0 - 5.0 years
4 - 6 Lacs
No locations specified
On-site
DESCRIPTION This is a fixed term contract role for 9 months with direct payroll of Amazon. At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Key job responsibilities Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon’s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. BASIC QUALIFICATIONS Bachelor's degree in Human Resources or related field • 3-5 years’ relevant experience in the areas of HR Partnering • Strong HR acumen, including strong problem-solving skills, critical thinking and analysis • Experience working in a highly matrixed organization. • Ability to identify problems and drive appropriate solutions independently • Proven track record of successfully partnering with senior-level stakeholders PREFERRED QUALIFICATIONS Master's degree in Human Resources or related field • Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven • Proven ability to prioritize, meet deadlines and make the best use of available resources • Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations • Coaching and consulting skills; Ability to work with and influence multiple stakeholders • Experience developing and implementing country level or regional HR programs or initiatives. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 15 hours ago
0 years
0 Lacs
No locations specified
On-site
Customer Service: Answering customer calls, addressing inquiries, and resolving complaints. Communication: Providing clear and concise information, actively listening to customers, and maintaining a positive and empathetic attitude. Issue Resolution: Identifying and resolving customer issues, escalating complex problems, and ensuring customer satisfaction. Database Management: Updating customer information and maintaining accurate records. Sales and Upselling: Promoting products or services and potentially upselling to customers. Technical Support: Providing technical assistance and troubleshooting issues. Data Entry: In some cases, voice process roles may involve data entry related to customer interactions. Job Type: Fresher Pay: ₹8,086.00 - ₹42,514.66 per month Benefits: Internet reimbursement Paid time off Provident Fund Work Location: In person
Posted 15 hours ago
12.0 - 15.0 years
1 - 3 Lacs
hosūr
On-site
The Plant Manager will be responsible for managing the plant operations of MRS division. His core responsibilities involve overseeing plant operations, safety, quality assurance, plant maintenance, and team mentoring. The role encompasses strategic oversight, process and team optimization, adherence to industry quality standards, and a continual focus on innovation and lean practices, ensuring sustained business growth and operational excellence. Production Management Supervise the end-to-end manufacturing processes of shock absorbers, including raw material acquisition, machining, assembly, and quality assurance. Handling of complete manufacturing operations, managing all functions which include Production, QA, Maintenance, Materials, Stores, HR, Administration, Accounts, MIS, Security, etc Plan, schedule, and coordinate day-to-day plant operations to meet production goals and delivery timelines. Oversee implementation and maintenance of Standard Operating Procedures (SOPs), Lean Manufacturing, and continuous improvement initiatives. Monitor equipment maintenance and manufacturing reliability, engaging with engineering when upgrades or repairs are required. Exposure to managing unionized plants Quality & Compliance Work closely with Quality Assurance to ensure shock absorbers meet required specifications and industry standards. Lead efforts to reduce defects, optimize product performance, and address customer complaints or return issues promptly. Ensure strict compliance with workplace health, safety, and environmental regulations in all plant activities. Setting up Operational Excellence Systems with a focus on World Class Manufacturing systems Drive a culture of continuous improvement in all aspects of the manufacturing process, lead productivity improvement through automation of systems and process improvements Team Leadership Recruit, train, evaluate, and motivate a diverse team of production workers, line supervisors, and support staff, promoting a high-performance culture. Conduct daily production meetings, communicate plant objectives, and foster cross-department collaboration. Maintain positive labor relations and administer company policies. Financial & Strategic Management Develop and manage plant budgets, production costs, and inventory, striving to achieve or exceed financial targets. Accountable for overall Profit and Loss of the plant. Identify and implement measures to optimize efficiency, reduce waste, and improve profitability. Collaborate with senior leadership to execute plant expansion plans, technology upgrades, or new product introductions as needed. Qualification: Bachelor’s degree in Engineering, Operations Management, Manufacturing, or related field Experience: Minimum 12 - 15 years of operational leadership, with recent experience in automotive/manufacturing environments; in-depth exposure to shock absorber or allied mechanical product manufacturing industry is preferred. Proven success in delivering results in a senior operational or plant leadership role Industry Knowledge: In-depth knowledge of the full suspension/shock absorber product lifecycle, from raw material selection and process parameter optimization to rigorous end-of-line testing Previous experience in the automotive or manufacturing industry is preferred, particularly in export-related roles. Language Proficiency: Excellent communication, leadership, and team-building skill
Posted 15 hours ago
1.0 years
1 - 2 Lacs
india
On-site
Job Description Looking for Candidates with minimum 1 to 2 years experience as Service Coordinator/Technical Support Executive /Operations Executive/ Service Incharge for Apple Central Team at Chennai 1. Co-ordination of Apple Service Centre Operations. 2. Preparation of the Purchase Order , Claims and Incentives 3. Day to day Open calls review with the Field Team. 4. Fluent in English & Regional Languages. 5. Good at Excel and other MS Office tools. 6. Should be from Service Industry background and ready to speak to the Operations team on regular basis. 7. Education - Any degree/Diploma/ITI/ Technical Certification 8. Experience - 01 - 02 years in handling Field Operations 9. Salary Inhand 25K p.m. to 30K p.m. 10. PF+Mediclaim+Mobile Reimbursement 11. Immediate Joining 12. Awareness of Apple Products Preferred Industry - Consumer Electronics / IT Services /Home Appliances Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Application Question(s): Do you have experience working in Laptops / Mobile Phone Authorised Service Centers Work Location: In person
Posted 15 hours ago
1.0 years
2 - 2 Lacs
india
On-site
Job Description - Greeting walk-in Customers, Answering Customers Queries. Screen Calls and Maintaining Records. Required Candidates who have worked as Front Desk Coordinator or Customer Support Executive from the Consumer Electronics Industry having the Service Background From any Authorised Service Center. Companies such as LG, Samsung, Vivo, Oppo,, Acer, Lenovo,RealMe , Nokia , Sony .Minimum 0ne Year Experience, Job Type: Full-time Pay: ₹18,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance Provident Fund Application Question(s): Do you have Experience working in any Consumer Electronics or Home Appliances Authorised Service Center. Experience: Customer Handling: 1 year (Required) Work Location: In person
Posted 15 hours ago
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