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0 years

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Gurgaon

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Responsibilities: 1. Responsible for Inside sales & Marketing of company among international clints. 2. To Deal & develop the relations with the business partners, and convince them to specify their needed products. 3. Actively participating in product development planning of marketing strategies & system. 4. Support and coordinate with internal team for more information about products. 5. Responsible for payment collection and follow-ups. 6. Writing Mail and Quotation to the Clients. 7. Project Dealing & tracking the upcoming projects around the assigned area. 8. Formulating & implementing strategies related to our products through institutional sales 9. Coordination internal and External for good business development. 10. Knowledge about Export business or manufacturing industry. Industry experience – Natural stones & Ceramics Skills- MS Office Excel PPT Good Communication English verbal and writing Job Type: Full-time Work Location: In person

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6.0 years

6 - 8 Lacs

India

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6Role Overview: As a Pre-Sales Manager you will be responsible for providing technical and product expertise to support the sales team in acquiring new clients and managing relationships with existing clients. This role involves working closely with the sales team, product development, and marketing to ensure the successful promotion and implementation of educational products and solutions. Key Responsibilities: Collaborate with the sales team to understand client requirements and propose appropriate solutions. Conduct product demonstrations, presentations, and webinars to potential clients. Address client queries and provide technical assistance during the sales process. Develop and maintain relationships with key decision-makers in educational institutions. Analyze client needs and design customized solutions to meet their educational objectives. Create detailed proposals, including technical specifications and cost estimates. Work with product development teams to ensure proposed solutions are feasible and align with the company's product offerings. Stay updated on the latest trends and developments in the education industry. Gain in-depth knowledge of the company's products and services. Provide feedback to the product development team on client requirements and market trends. Collaborate with marketing teams to develop promotional materials and campaigns. Train and mentor junior pre-sales staff and sales teams on product knowledge and sales strategies. Participate in industry conferences, trade shows, and networking events to promote the company’s offerings. Assist in the development of sales strategies and tactics to increase market penetration. Analyze sales data and client feedback to identify areas for improvement in the sales process. Develop and implement best practices for pre-sales activities. Qualifications & Skills Required: Bachelor’s or Master’s degree in Education, Management, or a related field Strong organizational and time-management skills Excellent verbal and written communication Stakeholder management and relationship-building capabilities Location: Gurgaon Experience: 6+ years About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum.MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. About MSU WISE: Medhavi Skills University (MSU) has launched the WISE initiative to enhance employability and support job creation by equipping individuals with industry-relevant theoretical knowledge and on-the-job training. This initiative fosters collaborative efforts between MSU and various industries, creating a mutually beneficial relationship. Through the concept of "Industry as Campus," students gain a competitive edge by acquiring practical skills directly from industry experts. For industries, this partnership results in better employee retention, reduced attrition rates, and increased productivity. By collaborating with over 100+ industry and skill partners, including prominent names like NIFD Global, IHG, AEQUS, iACE, AIHBA, WLRS Ireland, NHQ Studios, B4M Entertainments, and IGJ, MSU is making significant strides towards closing the skill gap. This approach not only enhances employability but also promotes entrepreneurship across diverse sectors, ultimately contributing to a skilled and capable workforce. For more information, visit: https://msu.edu.in/wise/ Job Type: Full-time Pay: ₹600,000.00 - ₹800,000.00 per year Schedule: Day shift Work Location: On the road

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7.0 years

5 - 7 Lacs

Gurgaon

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Serve as a strategic advisor (or consultant) to senior HR and business leaders, leveraging data-driven insights to influence workforce planning, talent strategies, and organizational effectiveness. Lead data management efforts, ensure data privacy and security protocols are followed, and ensure safekeeping of sensitive data. Support incoming requests, such as research, analysis of business need, problem solving, issue tracking, and resolution. Support and execute HR initiatives to help drive more data-based decision making among HR and business clients. Key Responsibilities Product Delivery: Use multiple systems to produce complex and detailed reporting/analytics in response to requests from business leaders or HR staff. Consult with requesters to verify business needs, clarify requirements, and enable data-driven decisions. Identify data source, develop and test queries, perform quality verification of data to ensure accuracy, and provide deliverables to requester within agreed time frame. Ensure all required levels of approval are obtained prior to processing and follow all security protocols for ensuring data privacy is maintained. Operational Efficiency: Translate reporting requirements into effective and impactful dashboards and reports that enable information sharing across the client enterprise. Identify opportunities to reduce cycle times and increase reporting efficiencies. Serve as subject matter expert for HR data and reporting. Organizational Support and Change: Support all HR related projects on behalf of Human Capital Insights. Identify key issues and collaborate with others to solve defined problems. Escalate issues as appropriate. Data Management and Governance: Identify data integrity issues through analysis and collaboration with HR Systems team. Define data audit procedures and requirements, design audit queries, perform scheduled audits, and analyze employee data within HRMS. Escalate all identified data or system issues to the appropriate person(s) for resolution. Independently troubleshoot and research system issues and data trends. Utilize statistical programming and data visualization software as necessary. People Leadership: Provide systems, programs, training, and guidance as needed for growth and development of team members. Mentor team members on technical and communication skills. Proactively share best practices and key learnings with HCI function. Act as a liaison across team, HR Business Partners, and HR COEs. Required Qualifications 7+ years of experience in HR analytics, with a strong track record of strategic consulting. Deep expertise in Workday HCM, including report writing, calculated fields, dashboards, and data extraction. Ability to translate complex business needs into Workday solutions. Proficient in advanced analytics techniques using tools such as Python, R or SQL. Experience with data visualization platforms like Power BI or Tableau to create executive-level dashboards. Experience in handling huge volumes of data and building models in excel using formulas/macros. Understand client requirements/problems, create reports, analyze data, study trends and metrics, and report a high level commentary/executive. Demonstrated ability to lead cross-functional projects and influence stakeholders at all levels. Demonstrated ability to manage multiple priorities, while maintaining high quality of work. Strong analytical, problem solving, and data storytelling skills. A strong willingness to learn new ideas, concepts, and skills. Preferred Qualifications Certification in Workday Reporting or Workday Pro (preferred). Knowledge of regulatory reporting and GDPR guidelines. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital

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Siwāni

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Direct Patient Care: Providing bedside care, assisting with daily living activities (bathing, feeding, etc.), and ensuring patient comfort. Medication Administration: Administering medications, injections, and infusions as prescribed by physicians. Monitoring and Assessment: Observing and recording vital signs (temperature, pulse, respiration, blood pressure), monitoring patient condition, and reporting any changes to the medical team. Assisting with Procedures: Preparing patients for and assisting doctors during examinations, procedures, and treatments. Infection Control: Adhering to infection control protocols and maintaining a clean and safe environment for patients. Record Keeping: Maintaining accurate and up-to-date medical records for each patient. Patient and Family Education: Providing information about health conditions, medications, and self-care techniques. Collaboration: Working as part of a healthcare team, communicating effectively with doctors, other nurses, and support staff. Technical Procedures: Performing tasks like catheterization, wound care, oxygen therapy, and specimen collection. Pre- and Post-Operative Care: Providing care to patients before and after surgical procedures. Escorting Patients: Accompanying patients to other departments for tests or procedures. Maintaining Equipment: Ensuring the proper functioning of medical equipment and reporting any malfunctions. Inventory Management: Maintaining an inventory of supplies and medications. Supervision: Supervising and guiding junior nursing staff and support staff. Emergency Response: Responding to emergencies and providing appropriate care. Skil Job Type: फ़ुल-टाइम Pay: ₹18,000.00 - ₹22,000.00 per month Work Location: In person

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0 years

5 - 6 Lacs

Gurgaon

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JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Process Excellence Manager What this job involves: High level of independence Do you work independently without close supervision? We can offer you an exciting role where you can use this passion to enhance your skills and play an important role in delivering consistent and qualitative benefits as a part of the Process Excellence team for JLL. As a member of the Business Excellence and Transformation team, the ideal candidate will possess an analytical and process-driven mindset to help design and implement innovative processes and solutions the drive efficiencies & effectiveness across the JLL business lines. What this job involves: Process Design Support the Process Excellence Lead and team to: Design and facilitate process discovery workshops including data gathering, data synthesis, meeting preparation, facilitation, and documentation of outcomes Design and facilitate process improvement workshops, document processes, synthesize and develop executive summary materials Document process design requirements, process flow maps, and technical design documentation for supporting technology (using JLL standard documentation tools) Translate future state process designs into an actionable delivery and change plan Project Management Large Complex Transformations: Supports the Portfolio Lead and Program Manager to develop project plans for delivering future state process designs and breakthrough improvements. Coordinates with other transformation leads (i.e. Automation, Technology, Organization Design) to build project plans that deliver large scale transformations. Discrete Process Optimization Projects: Develops and manages project plans associated with discovery, design and delivery of future state process designs and improvements. Facilitates stand-ups for process improvement projects Authors meeting minutes, action items, and project status reports Knowledge, Skills, Abilities: Verbal and written communication MS PPT, Excel, project management applications Comprehensive Data collection and analysis Creative problem solving Potential requirements include but are not limited to the following Bachelor’s degree or equivalent work experience LEAN Expert / Six Sigma Black Belt/Green Belt (Must) Excellent communication and presentation skills (verbal and written) Strong analytical skills with the ability to identifying potential issues pro-actively and formulating solutions and contingency plans. Facilitation skills to help lead process and design sessions - with guidance from Sr Process Excellence practitioners Build effective working relationships with internal partners and colleagues You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep your ambitions in sight and imagine where JLL can take you Sounds like you? To apply, you need to have: Impeccable expertise We’re looking for University Graduates / Post-Graduates or equivalent work experience in process excellence / business excellence / Black Belt/Green Belt roles. Black Belt/Green Belt certification is a must with minimum of eight (8) years’ industry experience required either in the corporate environment, third party service provider or as a consultant; Strong attention to detail; Knowledge of F&A, HR functions would be an added advantage. Proven ability to manage multiple projects simultaneously balancing project work with high priority requests. Excellent written, verbal communication and presentation skills. Team player with capability to work independently. High energy and positive attitude. Immaculate knowledge Demonstrated experience in leading / supporting large scale End to end projects using Lean Six Sigma / Design thinking approach. Experience in working with automation teams to drive digitization. Ability to create project plans and articulate timelines for completion along with key milestones and expected outcomes. Team player with capability to work independently. High energy and positive attitude What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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4.0 years

6 - 9 Lacs

Haryāna

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Job Description Location - Hyderabad/Gurgaon Experience - 4-8 years L2 Application Support Engineer - (Atlas reasoning engine) We at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. The future of business is disruptive, transformative and becoming digital to the core. In our 20 + years in IT, never before have we seen such a dire need for transformation in every major industry - from financial services to automotive, consumer products, retail, energy, and travel. To make this transformative journey a reality in these exciting times, we seek Rockstars who will: Brave it out to go do the next; what will be from what is Exhibit the optimism that says there is no limit to what we can achieve deeply-skilled, bold, collaborative, flexible Reimagine the way the world works to help businesses improve the daily lives of people and the world. Our people thrive because of the belief that it is both our privilege and responsibility to usher our clients and the world into Next. Our work is fueled by challenging boundaries, multidisciplinary collaboration, highly agile teams, and the power of the newest technologies and platforms. If that's you, come talk to us! This is the world-class engineering team where you should build your career JOB PURPOSE This position is to provide to 2nd level of support for all application-level production environment issues, user support queries and requests. JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure SKILL REQUIREMENTS Must Skills Hands-on experience with Salesforce s Atlas Reasoning Engine . Ability to troubleshoot and support AI agent workflows powered by Atlas, including task orchestration and decision-making logic. Familiarity with System 2 reasoning models, reinforcement learning feedback loops, and graph-based architectures. Experience monitoring and optimizing autonomous agent performance in production environments. Proficiency in analyzing logs and telemetry data from Atlas-powered agents to identify and resolve issues. Understanding of event-driven systems and asynchronous task execution in enterprise AI platforms. Ability to collaborate with AI/ML teams to escalate and resolve complex reasoning or orchestration issues. Exposure to Agentforce or similar AI agent ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging. Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level

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0 years

5 - 7 Lacs

Gurgaon

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The Reporting Accountant plays an important role in aiding the timely and accurate reporting of monthly results for two Wood Entities The Reporting Accountant will work closely with the Finance Manager who will work in the new EPM Oracle consol tool validating loads of data from feeding ERP’s, not necessarily Oracle and ensuring that data has been properly loaded, tie to appropriate management structures, balance, etc. In addition the role will also provide support in building and uploading information to be used during the annual budget, mid-year forecast and rolling forecasts for each of the BU’s. Overhead (SGA and Indirect) reporting during month end close in Oracle, ensuring overheads are reported correctly in Hyperion, and delivering monthly overhead reporting complete with commentary to the Business and local functions Responsible for the preparation of overhead budgets, rolling forecast and mid-year forecast, with agreement of local functions, working in conjunction with the Business Unit Ensuring allocations are posted correctly per business and legal entity i.e. Real Estate, IT, Insurance Act as a focal point for internal and external audits, working in conjunction with the Business Unit, to ensure ongoing queries and information requests are completed in a timely and proper manner Approval of balance sheet reconciliations and ensuring sign-off of the completeness and accuracy of reconciliation is completed. This includes working with the Delhi shared services team on behalf of the business to resolve reconciliation queries Liaising with the Compliance team, to ensure all information is received as required for legal entity statutory reporting, working in conjunction with the business where required for additional analysis for disclosures Execution of various ad hoc financial analysis and tasks as and when required Review of fixed assets ensuring assets under construction are approved and accounted correctly, and a half yearly review of full register to determine whether any disposals are required. HFM consolidation and reporting experience is an added advantage. Qualifications: Degree qualified Preferably working towards CA/CPA/CIMA/ACCA or equivalent Knowledge, skills and experience: Experience in a reporting or other key finance role advantageous Embraced and embedded change Experience using EPM Oracle and/or Power BI advantageous Achieved challenging performance targets Good understanding of IFRS Preparing annual and long-term budgets and forecasting Ability to contribute to a high performing team High levels of cultural awareness, sensitivity and discretion Knowledge of corporate governance and decision making Demonstrated a commitment to continuous learning and development Demonstrated technical excellence Personal attributes: Connect and establish effective, cross-cultural working relationships with all levels of the organisation Energy and compassion Balance humility and self confidence Be forward thinking and able to see the ‘big picture’ Ability to: Communicate well with a diverse audience Work effectively across different cultures, driving a global mind-set Contribute to a climate that delivers on expectations and strengthens relationships Prioritise requests from multiple sources Work as solid accountants, be analytical and able to work under pressure & with tight deadlines. Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.

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0 years

4 - 9 Lacs

Gurgaon

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AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As a ServiceNow Technical Consultant, you will utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. You will work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The ServiceNow Technical Consultant is a highly experienced subject matter expert on the ServiceNow platform with strong experience designing, developing and deploying integrations with external third party tools. Responsibilities Participate on project teams to deploy solutions on the ServiceNow platform Lead a team of technical delivery resources Lead development and testing activities on ServiceNow Lead in the architecture and design of complex solutions Lead the creation of written deliverables Lead client demos and working sessions Lead integration design sessions and deployment Participate as technical expert in client workshops Influence direct team members and external customers regarding policies, best practices and procedures Mentor junior staff and support project leadership Obtain and maintain certifications with associated qualifications Qualifications Experience implementing ITSM, CSM, and/or ITBM Subject matter expert on the ServiceNow platform Expert level development skills on the ServiceNow platform Mastery in at least one ServiceNow suite Strong skills integrating ServiceNow with third party tools Strong knowledge on CSDM and CMDB Strong presentation skills Strong project and situational awareness Strong communication skills Strong attention to detail Self-starter Expectations Recognized subject matter expert in professional discipline Depth of knowledge and experience enables contribution in a more complex/critical environment Provide measurable input into new products, processes, standards, and / or plans Coordinate cross-practice and contribute to cross-practice deliverables to defined standards Demonstrate deep expertise across at least one technology Able to architect and lead deployment of moderately complex solution Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and / or advising Participate in presales activities including scoping and positioning Identify new client opportunities inside of the practice and engages pre-sales to begin new campaigns within the practice Able to communicate beyond tactics and technology and can help customers management set strategic direction A reliable resource for marketing on thought leadership pieces for their practice Begin speaking at industry conferences Contribute to more complex workshops and understand how their area of expertise fits into our stitching message Drive scoping, planning, and methodology for critical projects Work on complex issues Contribute to development of innovative and high impact solutions for complex client programs Provide measurable input into new products, processes, standards, and / or plans Work to influence direct team members, broader internal team, and external customers, possibly including senior management, to agree and accept new concepts, practices, and approaches Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

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4.0 years

4 - 5 Lacs

Gurgaon

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Engineering Gurgaon, India Publicis Sapient Intermediate Hybrid 6/18/2025 111925 EnrichPlusP250611112541 Overview Location - Hyderabad/Gurgaon Experience - 4-8 years L2 Application Support Engineer – (Atlas reasoning engine) We at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. The future of business is disruptive, transformative and becoming digital to the core. In our 20 + years in IT, never before have we seen such a dire need for transformation in every major industry - from financial services to automotive, consumer products, retail, energy, and travel. To make this transformative journey a reality in these exciting times, we seek Rockstars who will: Brave it out to go do the next; “what will be” from “what is” Exhibit the optimism that says there is no limit to what we can achieve deeply-skilled, bold, collaborative, flexible Reimagine the way the world works to help businesses improve the daily lives of people and the world. Our people thrive because of the belief that it is both our privilege and responsibility to usher our clients and the world into Next. Our work is fueled by challenging boundaries, multidisciplinary collaboration, highly agile teams, and the power of the newest technologies and platforms. If that’s you, come talk to us! This is the world-class engineering team where you should build your career JOB PURPOSE This position is to provide to “2nd level of support” for all application-level production environment issues, user support queries and requests. JOB RESPONSIBILITIES Below are key role and responsibilities for this position: Interact with L1 and keep run-books and Standard support operational procedures(SOP) up-to-date Perform Ad-hoc support tasks and prepare reports for business Troubleshoot all the new incidents/issues for which knowledge base is not available and escalated by L1 team Resolve the incidents/issues as per agreed SLA Address the service requests as per agreed SLA Follow the escalation process to escalate to L3 team or next level of support as per escalation metric if unable to resolve the issue within agreed time window Prepare the Incident post-mortem / RCA(Root cause analysis) report of incidents and share it with all the stakeholders within agreed timeline Perform the shift handover activities as per agreed SOPs Participate in problem management, change management, knowledge management, even management etc. Update knowledge base with new learnings, changes in resolution steps etc. in timely manner Ensure SLA/KPI (under control of L2 team like incident response time are met and collect/update data of it in required tools Help shift/team lead to prepare to various operational reports required by internal and external stakeholders Contribute to support reusable assets and internal knowledge sharing sessions Work to build-up skills for L3 support level Work on POC of different solutions, tools etc. POC Coordinate with L1 and L3 engineers (as per case requirement) on various issues, incidents, service requests, user queries, various changes in environment, various events etc. Work on automation of manual activities if possible and share the details of automation opportunities with L3 team Personal Attributes: Systematic problem-solving approach, coupled with effective communication skills and a sense of drive Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution Should be flexible to work in all shifts Ability to prioritize when under pressure SKILL REQUIREMENTS Must Skills Hands-on experience with Salesforce's Atlas Reasoning Engine . Ability to troubleshoot and support AI agent workflows powered by Atlas, including task orchestration and decision-making logic. Familiarity with System 2 reasoning models, reinforcement learning feedback loops, and graph-based architectures. Experience monitoring and optimizing autonomous agent performance in production environments. Proficiency in analyzing logs and telemetry data from Atlas-powered agents to identify and resolve issues. Understanding of event-driven systems and asynchronous task execution in enterprise AI platforms. Ability to collaborate with AI/ML teams to escalate and resolve complex reasoning or orchestration issues. Exposure to Agentforce or similar AI agent ecosystems is a strong plus Familiarity and working experience on ecommerce projects Working knowledge with ServiceNOW ITSM tool Knowledge of Production Support processes and procedures. Have ability to demonstrate functional and technical architecture knowledge and correlate between the two from past experiences Have good exposure of ITIL Processes like Incident Management, Problem Management, and Knowledge Management etc. Nice to have Skills Good understanding of Accessibility and comfortable using dev tool bar for debugging. Have some exposure of cloud technologies Have understanding of how cloud infrastructure is setup, applications are deployed, various services are setup and used etc. Have ability to understand the technical errors in the application log and understand the solutions provided by L3/Development teams at least at high level

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14.0 years

0 - 0 Lacs

Gurgaon

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About FundTQ FundTQ, based in Delhi, Gurgaon and Mumbai, isranked a #5 Investment Bank in India. Closed 15+ marquee fundraising and mergers & acquisitions deals in past 12 months. For finding the successful transactions by FundTQ, visit the website below: Website: https://fundtq.com/ Partners Background: Partners are CA, IIT &IIM, Ex KPMG, EY &PWC, with 14 + years of experience each with past experience of closing multiple deals. Investors we work with: We work with Medanta, Fortis, Adity Birla, Reliance, Adanis, Pepsi, Coca-Cola, Tata’s, Mahindra, Honda level of investors. Promoters/clients we work with: Average revenue our promoters &clients are making within range of 100 Cr to 2000 Cr, you will only be talking to Promoters& founders of the Company. DesignationName: Analyst – Sr.Associate (Only 5 openings) Job Location: Gurgaon Industry:InvestmentBanking, Fundraising & Merger & Acquisition Experience:6month – 8 years CTC: Competitive Travel: 20% travel included Working hour: 10 AM – 7 PM, 5.5 Days (2 nd and 4th Saturday off) Communication Skills: Exceptional Communication & Convincing skills Qualification: Only Graduates or Masters from Marketing & Sales background Role Overview: We are looking for a driven and strategic professional to join our Business Development team, focused on sourcing, onboarding, and managing B2B clients in the investment banking space. The role requires active engagement across startups, MSMEs, and investor networks to support fundraising and M&A transactions. Key Responsibilities: Deal Sourcing & Onboarding: Identify, evaluate, and onboard high-potential clients for fundraising and advisory services through outbound and inbound channels. • Client Acquisition & Relationship Management: Build and nurture long-term relationships with startups, founders, and business owners, guiding them through their capital-raising journey. • Investor Ecosystem Engagement: Engage with VCs, PEs, family offices, and HNIs to understand funding interests and map them with suitable opportunities. • Collaboration & Coordination: Liaise between internal teams and clients to ensure smooth coordination on deliverables, due diligence, and communication. • Reporting & Insights: Maintain accurate records of deal progress, pipeline status, and investor interactions through MIS and dashboards. • Market Research & Intelligence: Conduct deep industry research to identify market trends, new leads, and competitive benchmarks. • Event Participation: Represent the company at industry forums, startup events, and investor summits to build visibility and generate leads. Key Skills Required: Proven ability in deal sourcing and client onboarding Strong communication, negotiation, and interpersonal skills Knowledge of startup ecosystems, investor mandates, and capital raising Basic understanding of financial terms, pitch decks, and business modeling Proficiency in CRM, Excel, and reporting tools Self-starter attitude with a business-driven mindset How to Apply? Mail: hr@fundtq.com Subject: Application for Business Development – [Your Name] Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹55,000.00 per month Benefits: Health insurance Paid sick time Schedule: Day shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Application Question(s): What's your current In-Hand CTC? Work Location: In person

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10.0 years

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Gurgaon

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Job Description Summary As a member of the Total Rewards Center of Expertise (COE) team, contributes to the development of plan design and take a lead role to enable the successful delivery of Total Rewards (Compensation, Benefits & Wellness) programs and policies in support of rewards strategy for BD. Provides in-depth analytical support and models various design alternatives (e.g. design modeling, cost analysis), develops graphs, “what-if scenarios, qualitative and quantitative analysis to leadership, in support of plan design and decision making. Develops and oversees the effectiveness of rewards related tools and processes. This role will coordinate and work closely with the Associate Service Center (ASC) in the execution of ASC rewards related activities. Job Description About BD: BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics, and the delivery of care. We have a strong presence in South Asia and are committed to fostering a culture of innovation, inclusion, and impact. Position Summary: As the Leader, Total Rewards – South Asia, you will be responsible for shaping and executing BD’s Total Rewards strategy across South Asia, including India, Bangladesh, and Sri Lanka. Reporting to the Director, Total Rewards for Greater Asia, you will ensure our compensation, benefits, well-being and recognition programs are competitive, compliant, and aligned with BD’s mission to attract and retain top talent in the healthcare industry. Key Responsibilities: Design and implement Total Rewards programs that supports BD’s business goals and HR priorities across South Asia countries. Lead annual compensation planning & budgeting, including compensation benchmarking, salary structures, annual increase cycles, and incentive programs. Oversee the design and implementation of sales incentive plans to align with business strategies, drive desired behaviors, and improve productivity. Develop and manage benefits and wellness programs, ensuring alignment with business strategy, legal compliance, market competitiveness, and cost-effectiveness. Partner with region and global TR teams on global projects such as Annual pay equity review and ensure timely implementation across South Asia Liaison with the country and regional HR shared services to ensure smooth execution of Total reward programs in South Asia; identify opportunities to streamline Total Rewards processes to drive efficiency and excellence. Build strong relationships with HR Business Partners, Finance, and Global Total Rewards teams. Qualifications: Bachelor’s degree in Human Resources, Business, Finance, or related field; Master’s degree or HR certifications (e.g., CCP, GRP) preferred. 10+ years of progressive experience in Human resources, with at least 5 years in Total rewards. Deep understanding of compensation and benefits practices in South Asia, especially India. Strong knowledge of MS Office tools with advanced capabilities in MS Excel. Experience in a multinational, matrixed organization, preferably in healthcare or life sciences sector. Strong analytical, communication, and stakeholder management skills. Why Join BD? Be part of a purpose-driven company that is transforming healthcare globally. Lead impactful initiatives that shape the employee experience across diverse markets. Collaborate with global leaders and contribute to BD’s mission of advancing the world of health™. Required Skills Optional Skills . Primary Work Location IND Gurgaon - Signature Towers B Additional Locations Work Shift

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5.0 - 7.0 years

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Gurgaon

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Position Title: Cloud Engineer Position Type: Regular - Full-Time Position Location: Gurgaon Requisition ID: 35394 JOB PURPOSE: We are seeking an experienced Cloud Operations Engineer to design and implement operational processes for cloud infrastructure. The role ensures operational efficiency and reliability within our cloud environment, which includes operational support for Azure Kubernetes Service (AKS). You'll work closely with cross-functional architecture and engineering teams to ensure the reliability of cloud services – designing, building and testing the cloud infrastructure services, components and workloads to ensure they are highly available scalable and performant. JOB RESPONSIBILITIES: Establish scalable and efficient operational procedures for cloud infrastructure, including AKS. Collaborate with cloud service providers to ensure reliable and cost-effective cloud operations. Maintain operational governance to ensure adherence to compliance and risk management requirements. Work with cross-functional teams, including IT, development, and security teams, to ensure seamless cloud operations. Manage capacity planning to meet current and future cloud infrastructure demands. Maintain comprehensive documentation of operational processes, procedures, and configurations. Monitor the health of APIs (CPU, Memory etc) Diagnose problem APIs/Function Apps and suggest corrections. Monitor the health of our SQL Managed Instance (CPU, Memory, IO operations) Recommend changes to and implement allocated resources where necessary (change/choose Service Tiers, Hardware etc.) Monitor the health of our Logic Apps (request limits, throttle problems, memory issues on VMs etc) Maintain Certificates, Security (such as client secret resets) between platforms and ensure up-time for all integrations/connections Targeting 50/50 split of effort to the stability and performance of cloud services and infrastructure, and cloud application, workload and infrastructure engineering. Automating repetitive tasks in cloud infrastructure, application and workload deployment to improve efficiency and reduce the potential for human error. Design, build, and maintain scalable and reliable systems to support applications and services on a global scale. Implement tools and frameworks for automation, monitoring, and incident response to ensure system reliability. Implementing observability, across complex cloud workloads and technology stacks. Collaborate with architects, DevOps teams, network engineers, and development teams to optimize application performance and reliability. Conduct post-incident reviews and implement solutions to prevent recurrence of issues. Develop and maintain tools for automated system monitoring and scaling, embedding tools in infrastructure deployments leveraging IaC. Influence and design infrastructure, architecture, standards and methods Influence and Influence and help design cloud infrastructure service architectures and standards for large-scale and global systems. Support developing and maintaining cloud architecture and design documents. Support services prior to production via infrastructure design, software platform development, load testing, capacity planning and launch reviews. Maintain services during deployment and in production by measuring and monitoring key performance and service level indicators including availability, latency, and overall system health. KEY QUALIFICATION & EXPERIENCES: 5 - 7 years’ experience in cloud infrastructure engineering roles 1-3 years’ experience as Site Reliability Engineer or similar role, in a global organization. Bachelor’s degree in computer science, information systems or other related field (or equivalent work experience) Strong proficiency in architecture principles, cloud native designs and technologies, automation and orchestration frameworks and practices Hands-on experience with IaC and automation tools such as Terraform and Ansible Proficiency in Python, Scripting YAML, Microsoft DevOps, Terraform (IaC), Bash, etc.) for automation tasks. High level of proficiency with performance and scalability on cloud platforms (AWS, Azure, GCP) Experience working with edge compute and containerization technologies (Docker, Kubernetes). Excellent problem-solving skills and ability to work in a fast-paced, collaborative environment. Demonstrated experience developing and/or architecting performant applications in public cloud. Demonstrated experience in implementing cloud observability, across complex cloud workloads and technology stacks. Demonstrated experience working with various cloud native technologies and services including compute, storage, networking, security and data services. Experience with continuous integration and continuous delivery (CI/CD) tooling and practices. OTHER INFORMATION Key internal relationships: Director, IT Operations & Platform Support, Application Support, IT Architects, ITSM Manager, Network Services, Security, IT Operations (internal and external). Key external relationships: External vendors, partners and service providers. Travel: as required. Job is primarily performed in a standard office environment. However, this could be remotely during the COVID pandemic period. McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy Job Family: Information Technology Division: Global Digital Technology Department: Cloud and Data Centre Location(s): IN - India : Haryana : Gurgaon Company: McCain Foods(India) P Ltd

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0 years

3 - 8 Lacs

Gurgaon

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The Associate Yield Optimization Analyst at Prodege plays a pivotal role in aligning revenue operations with strategic business goals, ensuring the company maximizes gross profit and operational efficiency by optimizing offer management by optimizing the yield of our users in performance marketing. The role will communicate with Sales, Account Management, AdOps, and Prodege’s Partner Network. The role also ensures continuous reporting, smooth operations, and client support, delivering measurable impact to Prodege’s bottom line. The ideal candidate will have a proven track record of success managing complicated reporting and data analysis, with experience in the adtech or market research tech domains. The ideal candidate will also have a desire for continued career growth Prodege: A cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Great Hill Partners in Q4 2021 and strategic acquisitions of Pollfish, BitBurst & AdGate Media in 2022, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences. As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today! *** Seeking qualified candidates within a reasonable commuting distance from our office Gurugram as this role REQUIRES working in office on a hybrid schedule AND WORKING NIGH SHIFT.*** Primary Objectives: Revenue Optimization & Profit Maximization Client Support & Relationship Management Cross-Functional Collaboration & Change Management Data & Market Insights Reporting Process Automation & Technology Integration Qualifications - To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Detailed Job Duties: ( typical monthly, weekly, daily tasks which support the primary objectives ) Revenue Optimization & Profit Maximization Tactically work with each offer to understand how to maximize gross profit. Understand and capitalize on market forces so that Prodege extracts maximum value from the current environment. Client Support & Relationship Management Focus on premier support for tier 1 and tier 2 clients, while maintaining relationships with tier 3 and tier 4 clients. Go through the offer business ticket by ticket to understand at a ground level what the clients need. Cross-Functional Collaboration & Change Management Organize multiple teams against the key objectives of RevOps. Collaborate with leadership and members of multiple teams to ensure that their expertise is incorporated into RevOps best practices and that change management is smooth. Data & Market Insights Reporting Analyze financial trends to suggest the best course of action. Provide regular reporting on a daily, weekly, and monthly cadence to internal stakeholders. Process Automation & Technology Integration Work with dev teams to produce new features that automate as much as possible. Become intimately familiar with Prodege’s adtech to leverage automation and technology for RevOps efficiency. What Success Looks Like: Successful performance in the Associate Yield Optimization Analyst role at Prodege is defined by the ability to optimize revenue operations, maximize gross profit, and drive operational efficiency across multiple teams, including Sales, Account Management, AdOps, and Prodege’s Partner Network. The individual must seamlessly integrate technology and automation to improve processes while maintaining clear and consistent reporting to guide strategic decision-making. Strong cross-functional collaboration is essential, ensuring that RevOps best practices are implemented smoothly and effectively across departments. Ultimately, the RevOps Manager’s impact is measured by their ability to enhance profitability, streamline workflows, and strengthen Prodege’s position in the market through data-driven insights and continuous process improvements. The role’s effectiveness is enabled by effectively developing and nurturing internal relationships while also understanding client needs. These relationships and knowledge are then turned into effective, cross-departmental initiatives. It involves seamless collaboration with sales, account management, AdOps, Prodege Partner Network, and IT. The MUST Haves: ( ex: skills, education, experience, certifications, licenses ) One or more (1+) years of operational management experience in the adtech or market research industry is required. Proven ability to work across multiple departments with a compassionate and pragmatic touch. Comfortable communicating, especially with regards to technical content. Organizational skills with the ability to manage time effectively and prioritize tasks to meet a range of deadlines. Skilled in data analysis with tools such as PowerBI, Snowflake, Sigma, Metabase, etc. The Nice to Haves: ( preferred additional skills, education, experience, certifications, licenses ) Bachelor’s degree in a related field or equivalent education/professional experience is highly preferred.

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2.0 - 5.0 years

4 - 6 Lacs

Gurgaon

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About Us Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos. Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally. Besides its SaaS business, Circles operates three other distinct businesses: Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles' SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity. Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide. Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year. Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers. About Jetpac]: Jetpac, from Circles, is the coolest tech startup you will find, dedicated to making Travel super convenient and 100% hassle free. We're a bunch of rebels, renegades, and sometimes misfits, working together to change the Travel Universe. We grew 10x last year, with customers in >150 countries and availability in 10 different languages and currencies. At Jetpac, we take ownership and we lead! We are ambitious and resourceful Jetpac cadets, who would stop at nothing to get to the desired end outcome! If you think you've got the guts, the smarts, and the hustle to join us, then keep reading! Job Overview We're hiring a Motion & Creative Designer focused exclusively on high-performing digital ad creatives . You'll conceptualize, design, and animate video and static assets for platforms like Meta, YouTube, and beyond. This isn't just about looking good—it's about creating visual content that sells . You'll work alongside performance marketers, copywriters, and UGC creators to build a high-volume, high-impact creative engine. If you thrive at the intersection of design, motion, and performance—you'll love this role. Key Responsibilities Performance Creative Production Design and animate engaging, high-converting ads for Meta, YouTube, and display Translate briefs and concepts into performance-first creatives that drive CAC down and ROAS up Turn UGC/raw content into polished ad units optimized for multiple formats and placements Build multiple iterations of creatives to support A/B testing at scale Creative Strategy & Experimentation Work closely with the growth team to interpret campaign data and optimize creatives accordingly Develop rapid prototypes to test hooks, formats, layouts, CTAs, and design systems Stay up-to-date on visual trends and platform-specific design best practices for Meta and Youtube Maintain a pulse on competitor ad trends and the creator economy Collaboration & Workflow Collaborate with performance marketers, copywriters, and external creators/editors Work within tight feedback loops to iterate fast and meet creative velocity targets Maintain a well-organized file structure and asset library for ongoing campaigns Contribute to building a global performance design system with reusable elements Requirements 2–5 years of experience in graphic and motion design, ideally in a performance-driven environment Strong portfolio of ads or growth creatives for DTC, tech, or mobile products Advanced proficiency in Photoshop , Illustrator, Figma, AI Tools and beyond Familiarity with Meta ad formats, and the principles behind high-converting motion graphics Excellent visual storytelling and editing instincts, especially in short-form formats Ability to handle fast-paced timelines and high creative volume Experience working with cross-functional growth or marketing teams Preferred Experience Prior work with UGC-based ad production Experience in travel tech, telecom, DTC, or app-based businesses Understanding of performance metrics like CTR, CVR, ROAS, and how they connect to creative outcomes Familiarity with tools like Canva for scalable asset generation Desired Skills Strong grasp of visual hierarchy, pacing, and storytelling in performance marketing Ability to convert briefs into multiple creative variants with rapid turnaround Self-starter mindset with a passion for testing, learning, and iterating What We Offer: Competitive salary and excellent performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage. Flexible work arrangements with remote or hybrid options. Opportunity to work with a dynamic and innovative global team. Career growth and professional development opportunities Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age. To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program. Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

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3.0 years

4 - 9 Lacs

Gurgaon

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Minimum qualifications: Bachelor's degree or equivalent practical experience. Preferred qualifications: 3 years of experience in developing marketing strategy in a consumer brand, agency or consulting firm, and actual execution in the market. Experience in developing and executing quality brand strategy and creative execution. Experience in developing and executing integrated campaigns especially media. Excellent written and verbal communication skills, problem-solving abilities, and business judgment. About the job Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end. In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally. Responsibilities Execute or manage campaigns, assets, communications, and programs to address user needs, team objectives, and results. Drive the go-to-market media strategy, plan, and execution for Google Search in India, using research and insights throughout the process. Conduct business analytics to support Marketing strategy, impact, and measurement. Work with various teams (cross functional teams, external agencies, external partners) communicating proactively and solving problems collaboratively partner with product teams to deliver insights, launch and communicate search features in India. Proactively identify and work with AI marketing tools to drive innovation and efficiency in GTM strategies Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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8.0 years

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Gurgaon

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Job Summary: We are seeking a dynamic and experienced Service Management Manager to lead critical IT Service Management functions with a strong emphasis on Incident, Change, Problem , Service Delivery and Transition Management . The role requires deep experience supporting Managed Services customers in a 24x7 environment , with proven expertise in planning and executing seamless service transitions. Key Responsibilities: ITSM Operations Manage the end-to-end lifecycle of Incident, Change, and Problem Management in accordance with ITIL best practices. Drive timely resolution of high-impact incidents and ensure effective communication with stakeholders. Conduct post-incident reviews, root cause analysis (RCA), and implementation of corrective and preventive actions. Own the Change Management process including impact analysis, risk assessments, and CAB facilitation. Monitor compliance and effectiveness of Problem Management activities and trend analysis. Service Delivery Management: Act as the Single Point of Contact (SPOC) for service delivery to managed services clients. Ensure consistent and high-quality service delivery aligned with contractual SLAs and KPIs. Develop and maintain service delivery plans , monitor performance, and lead service reviews. Collaborate with internal teams (operations, engineering, NOC, SOC, etc.) to ensure timely service fulfillment. Track and manage service risks, issues, and escalations proactively. Drive continuous service improvement initiatives and manage service enhancement projects. Work closely with business stakeholders to understand client expectations and translate them into operational deliverables. Maintain customer satisfaction by ensuring operational transparency, responsiveness, and value-added services. Client & Service Management: Act as the primary interface for Managed Services customers , ensuring consistent and high-quality service delivery. Lead service governance meetings, SLA compliance reporting, and continuous service improvement initiatives. Build strong customer relationships and manage expectations effectively in a 24x7 support model. People & Process Management: Lead and mentor a team of ITSM process owners and coordinators. Establish, document, and refine operational processes to meet changing business needs. Provide ITSM tool and process training to internal teams and clients as needed. Expanded Responsibilities – Transition Management: Lead Service Transitions from project phase to operations, including greenfield setups, technology migrations, and onboarding of new clients or services. Develop comprehensive transition plans , including timelines, resource allocation, cutover strategies, risk management, and communication protocols. Conduct Due Diligence and Discovery workshops to assess service scope, infrastructure, tools, and operational maturity. Collaborate with solution architects, delivery managers, and SMEs to ensure service design and delivery alignment with operational capabilities. Define and track readiness criteria , knowledge transfer milestones, and acceptance criteria for successful go-live. Coordinate handover to operations with detailed documentation (Runbooks, SOPs, escalation matrices). Ensure minimal service disruption and operational continuity during transition activities. Continuously assess and optimize the transition framework to improve efficiency and effectiveness for future engagements Required Skills and Qualifications: 8+ years of experience in IT Service Management roles, with 3+ years specifically in Service Delivery & Service Transition . Strong expertise in Incident, Change, and Problem Management processes. Demonstrated experience in managing 24x7 operations for large Managed Services accounts. Solid understanding of ITSM tools like ServiceNow, BMC Remedy, or equivalent . ITIL v3 or v4 Foundation certification (Intermediate or Expert preferred). Experience in handling transitions for multi-tower or multi-client environments . Strong stakeholder management, communication, and negotiation skills. Ability to work in dynamic environments with tight deadlines and high customer expectations. Preferred Qualifications: Experience working with global delivery models and geographically dispersed teams. Exposure to cloud migrations, hybrid infrastructure environments, or digital transformation programs. PMP, PRINCE2, or any transition/project management certification is a strong plus. "Remote postings are limited to candidates residing within the country specified in the posting location" About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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2.0 years

7 - 11 Lacs

Gurgaon

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Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities Senior Analyst - Contract Strategy will assist and control project management efforts for the AVM group. Will provide, analyze and document available resources required to ensure base airframe projects are performed on time and budget. Will help identify material and labor cost savings opportunities across multiple airframe maintenance suppliers. Will put together initiatives and enhancements and follow up to ensure implementation. Will assist management with supplier accountability reports to ensure goals are met across the organization. Work with multiple UAL stakeholders to identify areas of internal and external systemic issues, estimate the current cost to the company, come up with mitigation plans and forecast potential savings Work with multiple data sources to cross-reference historic actuals across stations and suppliers to ensure standardization of timelines, labor and material costs Work to minimize the variances on a work card level Analyze the cost benefits of select contractually negotiated options across vendors for contract unification Find, analyze, document, and initiate necessary corrections to the financial forecast on monthly basis Analyze historic data to enhance the methodology of applying NR ratio based on empirical evidence by fleet, sub fleet, vintage and aircraft time on wing Provide accurate and useful data on time (MPPR performance data, PMA clarification, Airframe Analytics tool revamp, comparison of labor and material use across same task/different location/vendor to standardize costs across fleets and locations) Support fleet roadmap and ongoing fleet initiatives (Support base airframe improvement projects, Support overall cost performance, Review span performance and variances between suppliers, identify corrective action options) Create and managing MOR operational performance dashboards This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications Required: Bachelor's degree (preferably in AME or Statistics/B Tech) At least 2 years of experience in airframe MRO oversight support roles, 1 year of vendor accountability documenting all aspects of base maintenance oversight (QA/QC/Spans, budgets, material flow, etc) Strong knowledge of airframe MRO operations Be very familiar with Excel, performance metric development and performance reporting Experience with understanding aircraft maintenance programs and fleet project efforts (EA's), with focus on budget, planning and materials Be experienced in manipulating and analyzing complex, high-volume, high dimensionality data from various sources to highlight patterns and relationships using foundry Superior attention to accuracy and detail Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Preferred Qualifications: Masters degree Experience with PowerBI, Python, Foundry or other visualization tools, preferred

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0 years

1 - 3 Lacs

Kharkhauda

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# Free post Designation: Network Technician Location: Kadkhoda Qualification: Diploma, BCA, BTech, BE, BSc, MCA, Experience: 2 + years of experience Mandatory**Skills: CCNA, Key Roles & Responsibilities Install and configure network equipment such as routers, switches, firewalls, and access points. Monitor network performance to ensure system availability and reliability. Diagnose and resolve hardware, software, and other network/system issues. Maintain documentation of network configurations, cabling layouts, and systems inventories. Assist with network upgrades, migrations, and infrastructure projects. Collaborate with IT staff and other departments to support technology needs. Implement and enforce security measures to protect data, software, and hardware. Provide technical support for end-users and respond to network-related service requests Job Type: Full-time Benefits: Health insurance Provident Fund Work Location: In person

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10.0 years

0 Lacs

Gurgaon

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Job Information Company Accumn Date Opened 06/18/2025 Job Type Full time Industry Financial Services City Gurgaon State/Province Haryana Country India Zip/Postal Code 560034 About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. Job Description About the company: Accumn - a Yubi company, is India’s most advanced AI-first credit decisioning platform, integrating machine learning (ML) and generative artificial intelligence (GenAI) to empower credit managers with precise, data-driven tools for fair and transparent lending decisions. Formed through the strategic consolidation of Corpository and FinFort, Accumn offers a comprehensive suite of solutions to support the entire credit lifecycle—from lead generation and risk management to post-disbursement monitoring. With over 1 lakh active banking and credit users , Accumn has achieved a 66% reduction in credit processing time and boasts an 85% success rate in predicting defaults. The platform has over 5 lakh entities under credit monitoring . The company has been recognized for “Best Use of AI & ML Models for Credit Default Prediction” by Banking Frontiers and “Best Use of AI in Risk Evaluation” by Dun & Bradstreet. Visit www.hello.accumn.ai and www.go-yubi.com to learn more. About the Role: We are seeking a dynamic and results-driven Sales Director to drive our sales efforts in delivering innovative credit underwriting and risk assessment solutions to Banks/Fintech/NBFC/FIs. The ideal candidate will have extensive experience in sales leadership within the fintech, banking, or financial services industry, with a proven track record of driving revenue growth, building strong client relationships, and leading high-performing sales teams. The Regional Head will be responsible for developing and executing a strategic sales plan for South India (Southern Region), identifying key business opportunities, and driving the overall sales performance. This individual will work closely with our sales leadership, product, marketing, Tech teams and customer success teams to ensure that our solutions align with the evolving needs of the Financial services Sector. Education: Preferably a Master’s degree in business/ finance/economics or Chartered Account/CFA. Key Responsibilities: Develop and execute a comprehensive sales strategy to drive the growth of our credit underwriting and risk assessment solutions within the financial services sector including Banks/NBFC/Fintech/FI. Need to chalk out plan for sales target achievement on MTD, QTD, YTD basis. Identify and target new business opportunities, including generating leads, building relationships with key decision-makers, and creating tailored proposals to meet client needs. Build and maintain strong relationships with senior stakeholders/Decision makers, including Chief Risk Officers, Chief Credit Officers, Business heads of various banking verticals such as Business banking, Retail Banking, Wealth etc. Lead all phases of the sales cycle (end to end), right from initial prospecting/lead generation and relationship building to contract negotiation and deal closure. Work closely with internal teams/stakeholders to ensure the product offerings align with the specific needs of the customer. Provide feedback on market trends, customer requirements – our products Vs competitor activity to refine product positioning and sales messaging. Lead negotiations with clients, ensuring favorable terms and conditions for both parties – create a win-win solution, while maintaining a focus on long-term relationships and mutual success. Track sales metrics and KPIs, providing regular reports to the executive team on sales performance, pipeline status, and revenue forecasts. Requirements Minimum of 10+ years of sales experience in the fintech, banking, or financial services industry, with a focus on B2B sales of complex software or technology solutions. with at least 2 to 3 years focused on selling to Banks/NBFC or Fintech or BFSI segment in India. Proven track record of successfully selling FinTech solutions, preferably in the areas of credit underwriting & risk assessment, lending or financial services, to banks/Fintech or BFSI clients. Strong knowledge of the BFSI sector, the Forensics industry, with a deep understanding of the credit evaluation process. - including financial analysis and ratio analysis to check creditworthiness of any company/business. Well-versed in other key factors such as GST, external ratings, legal matters, and other related parameters that influence credit assessments. Sound Understanding of banks/NBFC/Fintech structure (verticals/segments), pain points, and decision-making structures with clear focus key decision makers. Excellent communication, presentation, with strong negotiation skills. Should be to influence decision making with internal & external stakeholders. Ability to navigate complex sales cycles and build relationships with senior-level stakeholders internally as well as within banks/NBFC/Fintech and its segments/verticals. Familiarity with the BFSI landscape in India, specifically credit risk assessment technologies and tools. Ability to travel as needed to meet with clients, attend industry events, and oversee business development initiatives.

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8.0 years

8 - 9 Lacs

Gurgaon

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You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join the exciting journey of establishing the new India Data Office at American Express India! This dynamic function will play a pivotal role in harnessing third-party data and transforming it to fuel priority use cases, regulatory reporting, driving innovation and growth. With a strong focus on Data Management and Governance, you'll ensure compliance with American Express's data, risk, and privacy policies while collaborating closely with Business, Technology, and 3rd Party teams to launch cutting-edge products in the Indian market. The India Data Office will be accountable to Amex’s International Credit Services Data Office. Be part of a team that is shaping the future of data at American Express India and making a significant impact! How will you make an impact in this role? Skilled Manager – Data Management to manage data ingestion/transformation products determined in consultation with business teams, use case owners and external service providers Manage data migration/ingestion products (i.e., data pipelines, essential data quality and controls such as selected CDEs, BnC) determined in consultation with business, use case owners and third-party vendor. Ensure appropriate user access, data quality, integrity, and compliance with regulatory requirements. Leading optimization of data product backlogs, efficiently translate business needs into requirements on Rally and articulate it clearly to the scrum teams. Stakeholder management and collaboration across a wide range of partners including Product, Technology and Governance. End to End program management including handling project status, managing, and raising risks and issues. Managing data transformation data products (i.e., data transformation routines and support use case owners map their requirements to Lumi SOR tables). Leading a team of data engineers and scientists to drive modernization of Individual platforms with the target to improve the quality and availability of data and linkages for Individual Entities Engaging with use case owners, product managers and partners to ensure smooth delivery of end-to-end product and capability, identifying needs, opportunities, and gaps Minimum Qualifications 8+ years Data Management and/or Product Owner in building and launching data capabilities. Bachelor’s or master’s degree in information technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification Prior experience with third parties required. Experience with data pipelines, ETL/ELT, data warehousing and cloud-based platforms. Strong leadership experience in leading/creating high performing teams with diverse skills. Strong quantitative skills with hands on experience in analyzing large amounts of data and data flows to identify patterns/insights and generate useful recommendations with high value. Ability to compile, summarize, communicate, and present findings with senior leadership. Experience in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles. Preferred Qualifications Domain knowledge of Payment Card business (Accounts receivables, Loyalty, AML etc.) preferred. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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5.0 years

4 - 9 Lacs

Gurgaon

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Job Summary: We are seeking a skilled and proactive Security Engineer with strong experience in Microsoft Sentinel administration , email threat management , log monitoring , security integrations , and familiarity with GytPol . The ideal candidate will play a key role in protecting the organization’s information systems through continuous threat detection, response, and security optimization. Key Responsibilities: Microsoft Sentinel Administration: Configure, manage, and optimize Microsoft Sentinel SIEM platform. Develop and fine-tune KQL queries and analytics rules. Design and maintain workbooks, dashboards, and automation playbooks (using Logic Apps). Perform incident triage and response via Sentinel and integrated tools. Integration & Monitoring: Integrate third-party and Microsoft security solutions into Sentinel. Implement and maintain log ingestion from various data sources. Ensure seamless correlation of data across diverse security systems. Email Threat Management: Configure and manage Microsoft Defender for Office 365 (or equivalent). Monitor and respond to email-based threats, phishing attempts, and spam campaigns. Coordinate with IT and user teams to improve mail hygiene and awareness. Log & Security Monitoring: Oversee central logging and ensure comprehensive visibility across endpoints, servers, and cloud services. Identify anomalies, investigate suspicious activity, and implement alerting mechanisms. GytPol Usage & Optimization: Utilize GytPol Validator to assess and enhance endpoint security posture. Work with IT to remediate configuration risks and align with security policies. Security Best Practices & Compliance: Stay updated on the latest cybersecurity threats, tools, and techniques. Support compliance initiatives (ISO 27001, NIST, GDPR, etc.) through technical controls and reporting. Required Skills & Qualifications: Proven experience in Microsoft Sentinel SIEM administration and KQL scripting. Strong understanding of email threat vectors and experience with email security platforms (Defender for O365, Mimecast, Proofpoint, etc.). Experience with security log management and monitoring best practices. Working knowledge of Logic Apps, Azure Monitor, and Azure Security Center. Familiarity with GytPol Validator or similar configuration validation tools. Strong analytical, investigative, and troubleshooting skills. Relevant certifications (e.g., AZ-500, SC-200, CEH, or equivalent) are a plus. Preferred Experience: Hands-on experience with security automation (SOAR). Working knowledge of Active Directory, Azure AD, and cloud security. Exposure to vulnerability management and endpoint protection platforms. Understanding of Zero Trust frameworks and compliance standards. Job Type: Full-time Pay: ₹276,546.78 - ₹2,100,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Experience: Security Engineer: 5 years (Required) Sentinel Administration: 2 years (Required) Integration: 1 year (Required) Email Threat management: 1 year (Required) Work Location: In person

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50.0 years

0 Lacs

Gurgaon

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Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Job Description Role Purpose We are looking for a detail-oriented and proactive Senior Specialist – Finance to join our Finance team in Gurugram. Reporting to the Financial Controller – India, this role will support core financial operations, compliance, reporting, and business partnering, ensuring the accuracy and integrity of financial information and supporting the company's continued growth in India. Key Responsibilities Assist in the preparation of monthly, quarterly, and annual financial reports in compliance with internal and external reporting requirements. Support statutory and tax compliance processes, including coordinating with external auditors and consultants. Help manage direct and indirect tax filings, reconciliations, and compliance with local regulations. Participate in the budgeting, forecasting, and variance analysis processes in collaboration with business units. Assist with cash flow monitoring, working capital management, and internal reporting. Contribute to the implementation and maintenance of effective internal controls and support process improvements. Liaise with global finance teams to ensure alignment with corporate policies and reporting standards. Provide financial support for ad-hoc projects, analysis, and business cases as needed. Work collaboratively across departments to ensure financial accuracy and operational efficiency. Maintain accurate financial records and ensure data integrity within financial systems. Qualifications and Experience Bachelor’s degree in Accounting, Finance, or a related field; pursuing or completed CA, CPA, or equivalent qualification is desirable. 3–6 years of relevant finance experience, preferably in a multinational or global corporate environment. Solid understanding of accounting principles (IFRS, IND-AS) and familiarity with Indian tax regulations. Hands-on experience with ERP systems (SAP, Oracle, or equivalent) and strong MS Excel skills. Strong attention to detail, analytical skills, and a proactive attitude. Effective communication and interpersonal skills, with an ability to work across teams and cultures. Willingness to learn and adapt in a fast-paced and dynamic environment. Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.

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6.0 years

3 - 8 Lacs

Gurgaon

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Job Title: Commercial Manager – Surface & Domestic Air Cargo Logistics Location: Gurugram Department: Commercial / Operations Reporting To: Director – Supply Chain Experience: 6–12 years Industry: Logistics, Transportation, Supply Chain, Cargo Operations Job Summary: We are seeking an experienced and results-driven Commercial Manager to oversee all commercial and contractual aspects of our Surface and Domestic Air Cargo Logistics operations. The ideal candidate will be responsible for managing vendor and customer relationships, contract administration, cost control, ERP compliance, and payment cycles, ensuring smooth execution of operational and financial processes across the business. Key Responsibilities: v Vendor Management Lead negotiations for surface transporters, air cargo partners, and franchise Partner. Draft and manage Vendor Service Agreements ensuring compliance and service-level adherence. Track and process vendor payments , coordinate with Finance, and manage vendor reconciliation . Periodically evaluate vendor performance, cost-effectiveness, and service quality. v Warehouse & Asset Leasing Negotiate and finalize warehouse lease agreements , ensuring favorable terms and renewals. Coordinate with legal and property consultants to ensure lease compliance and documentation. v Customer Management Prepare and manage Customer Agreements , including rate contracts, SLAs, and billing terms. Coordinate with Sales and Finance for customer receivables tracking and follow-ups. Handle customer payment reconciliation and support audits with accurate documentation. v ERP & Process Control Maintain accurate contract and transaction records in the company’s ERP system . Ensure proper tagging of purchase orders, invoices, contracts, and billing within the system. Conduct periodic checks and reconciliations to ensure data consistency and commercial compliance. Key Skills & Competencies: Strong negotiation, documentation, and contract management skills In-depth knowledge of logistics, air cargo, and transportation pricing structures Sound understanding of vendor and customer financial cycles Proficiency in ERP systems Excellent communication and stakeholder management skills Analytical mindset with strong reconciliation and reporting capabilities Qualifications: Bachelor's degree in Commerce, Business Administration, Logistics, or related field MBA or PGDM (preferred) 6+ years of experience in commercial roles within logistics/transportation/supply chain Why Join Us? Opportunity to work with a fast-growing logistics and supply chain company Exposure to multi-modal cargo operations (Surface + Air) Leadership role with high impact on business performance Job Types: Full-time, Part-time Pay: ₹34,000.00 - ₹50,000.00 per year Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Work Location: In person

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0 years

0 Lacs

Gurgaon

Remote

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Additional Information Job Number 25100283 Job Category Reservations Location CEC Gurgaon, 5th Floor Vatika Atrium, Gurugram, Haryana, India, 122002 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties. Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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1.0 years

0 - 0 Lacs

Gurgaon

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We are urgently hiring a Senior IVF Counsellor to join our dynamic team at [Your Clinic Name]. The ideal candidate will have a compassionate personality, excellent communication skills, and prior experience in fertility or IVF counselling. Key Responsibilities: Counsel patients and couples undergoing infertility treatments (IVF, IUI, ICSI, etc.) Guide them through treatment plans, risks, emotional concerns, and expectations. Maintain detailed records and patient follow-ups. Coordinate with doctors, embryologists, and staff to ensure smooth patient experience. Provide emotional support and guidance throughout the fertility journey. Educate patients about procedures, timelines, and consent formalities. Handle queries from walk-ins, calls, or online leads. Requirements: Bachelor’s or Master’s degree (preferably in Psychology, Life Sciences, or Healthcare). Minimum 1 year of experience as an IVF or fertility counsellor. Strong interpersonal and communication skills. Empathetic, patient-friendly approach. Proficiency in Hindi & English. Local language is a plus. Basic computer knowledge and data entry. To Apply: Send your updated CV to [rakesh.babybloomivf@gmail.com/8130317050]. Contact: 8130317050 Join a growing fertility center and make a difference in lives every day. Immediate Joining Preferred. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,370.70 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Work Location: In person Expected Start Date: 01/07/2025

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Exploring Support Jobs in India

Support jobs in India are in high demand across various industries. Whether it's customer support, technical support, or administrative support, there are plenty of opportunities for job seekers in this field. In this article, we will explore the support job market in India, including top hiring locations, salary range, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Mumbai
  5. Delhi/NCR

These cities are known for their thriving job markets and have a high demand for support professionals.

Average Salary Range

The average salary range for support professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 8-10 lakhs per annum.

Career Path

In the support field, a typical career progression may include roles such as Support Specialist, Support Analyst, Support Manager, and eventually Support Director. With experience and expertise, professionals can advance to higher-level leadership roles within the support function.

Related Skills

Aside from technical support skills, support professionals may benefit from having strong communication skills, problem-solving abilities, attention to detail, and customer service orientation. Knowledge of relevant software and tools is also essential in this field.

Interview Questions

  • What experience do you have in a customer support role? (basic)
  • How do you prioritize and manage your workload when dealing with multiple support tickets? (medium)
  • Can you explain a time when you successfully resolved a complex technical issue for a customer? (medium)
  • How do you handle angry or upset customers? (basic)
  • What metrics do you think are important to track in a support role? (advanced)
  • Describe a situation where you had to escalate a support issue to a higher level. (medium)
  • How do you stay updated on the latest industry trends and technologies in the support field? (basic)
  • Have you ever implemented a process improvement in your support workflow? If so, what was it and what was the result? (medium)
  • How do you approach training new support team members? (medium)
  • Can you walk me through your experience with using support ticketing systems? (basic)
  • Explain a time when you had to collaborate with other teams to resolve a support issue. (medium)
  • What motivates you to work in a support role? (basic)
  • How do you handle confidential information when dealing with customer data? (medium)
  • What steps would you take to troubleshoot a recurring technical issue reported by multiple customers? (advanced)
  • How do you ensure a high level of customer satisfaction in your support interactions? (medium)
  • Describe a time when you had to juggle multiple support tasks with tight deadlines. How did you manage it? (medium)
  • How do you handle stress and pressure in a support environment? (basic)
  • Can you provide an example of a time when you went above and beyond to help a customer with their issue? (medium)
  • How do you document and share knowledge within your support team? (medium)
  • What do you think are the key qualities of a successful support professional? (basic)
  • How do you approach self-improvement and continuous learning in your support career? (basic)
  • Describe a situation where you had to deal with a technical issue that you were unfamiliar with. How did you approach it? (medium)
  • How do you ensure that you are providing consistent support to all customers, regardless of their issue? (medium)
  • Can you explain a time when you had to deal with a particularly challenging customer? How did you handle it? (medium)

Conclusion

As you prepare for a support job in India, remember to showcase your skills and experience confidently during interviews. With the right preparation and a positive attitude, you can land a rewarding support role in one of India's top hiring locations. Good luck!

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