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Aarvi Technology logo

Support Executive

2 - 5 years

1 - 5 Lacs

Surat

Posted:1 month ago| Platform: Naukri logo

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Skills Required

product support back office administration customer service office administration executive support customer support excel production support technical support application support software support troubleshooting data entry communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Aarvi Technology is looking for Support Executive to join our dynamic team and embark on a rewarding career journey
  • Provide technical and product support to clients.
  • Resolve client issues and inquiries via phone, email, or chat.
  • Maintain detailed records of client interactions.
  • Collaborate with internal teams to address client needs.
  • Conduct follow-ups to ensure client satisfaction.
  • Assist in training clients on product features and usage.

  • bachelors degree in business, computer science or engineering
  • Excellent verbal and written communication, analytical and problem-solving skills
  • Strong customer service skills
  • Strong interest in IT or construction products
  • Knowledge of Excel, Word, and PowerPoint

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