Position Overview:
The Accounts Payable Supervisor is responsible for managing the performance and strategic alignment of the Accounts Payable (AP) function, ensuring smooth delivery of day-to-day operations and driving continuous improvement. This role leads a team of AP professionals, oversees service delivery within defined KPIs and SLAs, and fosters a high-performance culture. The AP Supervisor also manages budgets and long-term planning for the AP tower, ensuring operational excellence and innovation.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, OPD benefits, term insurance, accidental insurance, etc.
What youll do on a typical day:
Operational Leadership –
- Oversee end-to-end AP processes including invoice processing, payment execution, account reconciliation, vendor validations, reporting, and issue resolution.
- Ensure timely and accurate execution of payables transactions in alignment with company policies and controls.
- Act as a point of escalation for critical or complex AP service issues, ensuring timely resolution and stakeholder satisfaction.
- Analyze and resolve issues raised by Business Account Managers and vendors in accordance with escalation protocols.
Performance & Strategic Alignment –
- Manage the performance of the AP process to align with strategic goals and ensure service excellence.
- Track and report on KPIs and SLAs to ensure delivery meets or exceeds expectations.
- Provide input into service reporting and facilitate service transitions when required.
- Lead or support special projects including AP transformation, automation initiatives, system upgrades, and cross-functional process improvements.
- Manage annual budgets and develop long-term (2–3 year) spending and resourcing plans for the AP function.
People Management –
- Lead, coach, and develop a team of AP professionals to deliver high-quality service.
- Plan, assign, and direct work in accordance with organizational policies and applicable laws.
- Conduct performance appraisals, provide feedback, and manage rewards and disciplinary actions.
- Promote learning and development opportunities to build technical competencies.
- Foster a culture of high performance, collaboration, and accountability.
Service Excellence & Continuous Improvement –
- Ensure AP service delivery meets or exceeds expectations within a strong internal control framework.
- Drive best practices in effectiveness, quality, and efficiency across the AP function.
- Collaborate with internal stakeholders to build strong relationships and improve service delivery.
- Create a mindset of innovation aimed at constantly challenging the norm to drive business value.
- Lead continuous improvement initiatives to enhance AP processes, profitability, and operational performance.
What you need to succeed at XPO:
At a minimum, you’ll need:
SUPERVISORY RESPONSIBILITIES:
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Directly supervises up to 15 non-supervisory employees.
- Is responsible for the overall direction, coordination, and evaluation of Accounts Payable Team.
Minimum Required Education:
- Graduate / Postgraduate degree in Accounting, Finance, Commerce or related field preferred.
Minimum Required Experience:
- 5+ years of experience Accounts Payable or related finance function
- 5+ years of experience in leadership and people management
- Strong understanding of AP processes, internal controls, and compliance requirements.
- Experience with Oracle, Oracle Fusion, or other ERP systems
Desirable Education/Experience:
- Experience in Financial Shared Service
- Logistics or transportation experience
- Demonstrated capability in strategic results-oriented decisions, and ownership of results (positive or negative).
- Basic reporting skills, including the ability to create, modify, and analyze data, are a plus
- Basic knowledge of Lean Six Sigma methodologies, tools, and techniques.
- Experience in process improvement.
- Demonstrated ability working on multiple projects and prioritizing tasks effectively.
JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Analytical Skills -
- Quickly identify problems, develop solutions, and implement corrective actions.
- Make informed decisions based on a thorough analysis of data, risks, and potential impacts.
- Demonstrates attention to detail.
Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions.
- Identifies opportunities to improve processes and develops/recommends/implements solutions.
Communication Skills –
- Strong communication skills, both written and verbally in English
- Excellent presentation skills
- Clearly presents data analysis and recommendations.
convey ideas, expectations, and project updates to team members and stakeholders.
- Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures.
Time Management Skills -
- Demonstrates follow-up skills.
- Ability to work in a fast-paced environment
- Provides timely and professional support to all internal/external customers.
- Prioritizes regular workload, special tasks and concurrent projects, allocating time to ensure that work is completed accurately and efficiently within the established time frame.
Other
- Self-motivated.
- Works with minimal supervision.
- Demonstrates a desire to learn, a passion for new ideas and a focus on continuous improvement.
- Builds and maintains effective, collaborative work relationships both internally and externally.
- Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities.
- Good communication and presentation skills.
- Ability to manage multiple tasks simultaneously in a fast-paced environment.
- Adapt to changes in project scope, requirements, or organizational priorities.
- Strong analytical, problem-solving, and critical thinking skills.
- Stay composed and effective under pressure or in the face of unforeseen challenges.
Technical Competencies
Basic Computer Skills –
- Proficient in Windows applications and Microsoft Office programs such as Word, Excel and PowerPoint.
- Advanced MS Excel and Powerpoint Skills
- Basic Understanding of existing Looker, Oracle, Coupa, or Cetaris reports.
- Quickly learns and achieves proficiency in new software applications as needed.
Other Technical / Computer Skills -
- Thorough knowledge of internal company software applications applicable to position/business unit
- Experience with Oracle or Oracle Fusion, Coupa, or Cetaris is a plus.
Be part of something big.
