Student Services Specialist

Role Description

• Project management:

   End-to-end management support in the office’s projects such as community engagement, peer learning, orientation and training programs for student teams, external projects, etc.

• Event management:

   Includes managing existing events and launching new large-scale events. Responsibilities include budgeting, approvals, promotions, building student teams, securing sponsorships, developing marketing materials, vendor liaison, logistics and operations, documentation, and PR. Key events include Student Fest, Navratri, festival celebrations, sports tournaments, club fair, conferences, etc.

• Marketing and outreach:

   Managing the @anant_studentlife Instagram page, promoting events and initiatives, external collaborations, fundraising, and encouraging student achievement in extracurriculars. Creating impactful content about student life and alumni through print materials, social media, campus visuals, student articles, newsletters, YouTube, etc. Includes creating reports, feedback forms, and documentation as required.

• Student wellbeing and grievance redressal:

   Manage offerings through the Bloom Centre for Wellbeing. Provide student support, monitor mental and physical wellbeing, and address student grievances.

• Residence life:

   Ensure a comfortable, safe, and productive residence environment. Manage hostel allotments, check-ins, student support, emergency handling, protocol development and compliance, and grievance redressal. Create hostel newsletters and transform residences into extended learning spaces that foster creativity, expression, and knowledge sharing.

• Miscellaneous:

   Manage administrative tasks, ensure process compliance, coordinate procurements and finance (including approvals, documentation, payment processing), identify and resolve workflow bottlenecks, and liaise with other departments, external partners, and vendors

Qualifications

• Demonstrated entrepreneurial and problem-solving ability. The incumbent would be expected to think on their feet and strike a good balance between student expectations and university policies.
• Willingness to go beyond their defined job role and do what it takes to ensure smooth functioning of university operations, events, student initiatives etc.
• Strong research and analytical mindset, written and verbal communication skills. Designing and visual content creation skills preferred.
• Willingness to be present and lend support in case of unforeseen emergencies.
• Having the foresight to recognise and plan for eventualities.
• Ability to multitask and get things done in a fast-paced and dynamic environment.