Store Manager

2 - 6 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Jewellery Showroom Manager, your role is crucial in overseeing and optimizing showroom operations to ensure seamless retail management and exceptional customer service. You will be responsible for store operations, inventory control, team leadership, and sales growth while maintaining high standards of professionalism and brand reputation. Key Responsibilities: - Oversee the day-to-day operations of the jewellery showroom, ensuring a smooth and efficient workflow. - Implement and maintain standard operating procedures (SOP's) for optimal retail functioning. - Monitor store cleanliness, visual merchandising, and overall ambience to create an inviting customer experience. - Ensure compliance with company policies, safety regulations, and industry standards. - Maintain in-depth knowledge of jewellery products, trends, and market demand. - Ensure accurate pricing, stock replenishment, and product display strategies. - Coordinate with the inventory team to track stock movement and prevent shortages or excess stock. - Set and achieve sales targets while ensuring excellent customer service. - Monitor customer preferences and market trends to drive sales strategies. - Train and motivate sales staff to enhance their product knowledge and selling skills. - Handle escalated customer queries and ensure timely resolution of complaints. - Foster strong relationships with VIP customers and enhance customer retention programs. - Recruit, train, and manage showroom staff to ensure high performance and productivity. - Conduct regular performance evaluations and provide constructive feedback. - Develop incentive programs and ensure team motivation to drive sales and customer satisfaction. - Monitor sales figures, operating costs, and profitability metrics. - Ensure efficient cash handling, billing, and adherence to financial protocols. - Work closely with the finance team to track expenses and control operational costs. Qualification Required: - Any degree Additional Details: Preference will be given to candidates with 2 to 3 years of experience in jewellery showrooms. Immediate joining candidates are preferred. Language Skills: - English (Preferred) Work Location: - In person Job Types: - Full-time, Permanent, Fresher Schedule: - Day shift, Morning shift Performance Bonus Contact Number: - 7845439029 Role Overview: As a Jewellery Showroom Manager, your role is crucial in overseeing and optimizing showroom operations to ensure seamless retail management and exceptional customer service. You will be responsible for store operations, inventory control, team leadership, and sales growth while maintaining high standards of professionalism and brand reputation. Key Responsibilities: - Oversee the day-to-day operations of the jewellery showroom, ensuring a smooth and efficient workflow. - Implement and maintain standard operating procedures (SOP's) for optimal retail functioning. - Monitor store cleanliness, visual merchandising, and overall ambience to create an inviting customer experience. - Ensure compliance with company policies, safety regulations, and industry standards. - Maintain in-depth knowledge of jewellery products, trends, and market demand. - Ensure accurate pricing, stock replenishment, and product display strategies. - Coordinate with the inventory team to track stock movement and prevent shortages or excess stock. - Set and achieve sales targets while ensuring excellent customer service. - Monitor customer preferences and market trends to drive sales strategies. - Train and motivate sales staff to enhance their product knowledge and selling skills. - Handle escalated customer queries and ensure timely resolution of complaints. - Foster strong relationships with VIP customers and enhance customer retention programs. - Recruit, train, and manage showroom staff to ensure high performance and productivity. - Conduct regular performance evaluations and provide constructive feedback. - Develop incentive programs and ensure team motivation to drive sales and customer satisfaction. - Monitor sales figures, operating costs, and profitability metrics. - Ensure efficient cash handling, billing, and adherence to financial protocols. - Work closely with the finance team to track expenses and control operational costs. Qualification Required: - Any degree Additional Details: Preference will be given to candidates with 2 to 3 years of experience in jewellery showrooms. Immediate joining candidates are preferred. Language Skills: - English (Preferred) Work Location: - In person Job Types: - Full-time, Permanent, Fresher Schedule: - Day shift, Morning shift Performance Bonus Contact Number: - 7845439029

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