Store Manager

2 - 6 years

0 Lacs

Posted:13 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Jewellery Showroom Manager, you will be responsible for overseeing and optimizing showroom operations to ensure smooth retail management and exceptional customer service. Your role involves managing store operations, inventory control, team leadership, and driving sales growth while maintaining high standards of professionalism and brand reputation. Key Responsibilities: - Oversee day-to-day operations of the jewellery showroom, ensuring a smooth workflow. - Implement and maintain standard operating procedures (SOPs) for optimal retail functioning. - Monitor store cleanliness, visual merchandising, and overall ambience to enhance the customer experience. - Ensure compliance with company policies, safety regulations, and industry standards. - Maintain knowledge of jewellery products, trends, and market demand. - Manage accurate pricing, stock replenishment, and product display strategies. - Coordinate with the inventory team to track stock movement and prevent shortages or excess stock. - Set and achieve sales targets, focusing on excellent customer service. - Analyze customer preferences and market trends to drive sales strategies. - Train and motivate sales staff to enhance product knowledge and selling skills. - Handle escalated customer queries and ensure timely resolution of complaints. - Build relationships with VIP customers and enhance customer retention programs. - Recruit, train, and manage showroom staff to ensure high performance. - Conduct regular performance evaluations and provide constructive feedback. - Develop incentive programs to motivate the team and drive sales. - Monitor sales figures, operating costs, and profitability metrics. - Ensure efficient cash handling, billing, and adherence to financial protocols. - Collaborate with the finance team to track expenses and control operational costs. Qualification Required: - Any degree Additional Details: Preference will be given to candidates with 2 to 3 years of experience in jewellery showrooms. Immediate joining candidates are preferred. Language Skills: - English (Preferred) Work Location: - In person Job Types: - Full-time, Permanent, Fresher Schedule: - Day shift, Morning shift Performance Bonus,

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