Aditya Birla Group logo

Store Manager - Linen Club @ Guwahati

0 years

0 Lacs

west bengal india

Posted:20 hours ago| Platform: Linkedin logo

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Skills Required

service management reports drive reporting monitoring tracking scoring audits replenishment logistics reconciliation crm billing compliance software frequency

Work Mode

On-site

Job Type

Full Time

Job Description

Job Purpose

This position is required to deliver revenues, provide best-in-class customer service, motivate store sales team and manage all store operations as per Company guidelines.

Job Context & Major Challenges

  • Independent store sales, operations and team management
  • Coordinate closely with HO for stocks, collaterals, reimbursements, reports
  • Inputs to drive walk-ins, achieve higher % conversions, promote tailoring revenues and consistently provide superior shopping experience.
  • Monthly value targets and retail KPI achievement
  • Cash & credit sales management and daily deposit with reporting

Key Accountabilities

AccountabilitySupporting ActionsMonthly Sales TargetDay wise target split, sales staff wise allocation, daily monitoring, balance to go plan, retail KPI trackingStore Operations & SOP AdherenceManaging all aspects of store operations as per guidelines and scoring high in retail audits and mystery shopping programsInventory ManagementTo play key role in maintaining optimum and relevant stock levels, ensure regular & timely replenishment/refill orders and reverse logistics to deliver freshness to consumers at all timesCash ManagementEnsure daily cash deposit and collection reconciliation. Prepare and share daily collection MIS and other reports as required.POS, CRM & Reports100% billing on POS and ensure compliance on POS & CRM software. Prepare and share reports as per the frequency set by Company.Tailoring ServicesEnsure tailoring services as per SOP at all times and maintain quality and timelines.Product Display & VMEnsure VM guideline is followed on a daily basis and festive VM plans are executed as per specific guidelines and pictures shared with retail team.

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