Store Manager

Job Summary:We are looking for a results-driven and customer-focused Store Manager to lead our mobile phone retail store. The Store Manager will be responsible for overseeing daily operations, driving sales, managing staff, ensuring excellent customer service, and maintaining high standards in inventory and visual merchandising. Key Responsibilities:🛍️ Sales & Customer ExperienceAchieve store sales targets and KPIs (e.g., daily revenue, upselling, accessories sales). Ensure high levels of customer satisfaction through excellent service and product knowledge. Resolve customer issues professionally and efficiently. 👥 Team ManagementRecruit, train, and supervise store staff. Motivate the team to achieve individual and store sales goals. Create and manage staff schedules and performance reviews. 📦 Inventory & MerchandisingMonitor stock levels and coordinate with suppliers or warehouse teams. Ensure accurate stocktaking and prevent inventory loss or shrinkage. Maintain an organized and visually appealing store layout. 📱 Product KnowledgeStay updated on the latest mobile devices, accessories, and telecom plans. Train staff on new product features and promotions. 💰 Financial & Operational DutiesHandle store cash, POS system operations, and daily financial reconciliations. Maintain cleanliness, safety, and compliance standards. Report on sales, expenses, and inventory to upper management. Qualifications & Skills:Proven retail management experience (preferably in mobile or electronics retail). Strong leadership and people management skills. Excellent communication and interpersonal abilities. Tech-savvy with a passion for smartphones and mobile tech. Ability to work flexible hours, including weekends and holidays. Proficient in MS Office and POS systems. Preferred Qualifications:Bachelor's degree in business, marketing, or related field (preferred but not required). Experience working with major mobile brands (Apple, Samsung, Xiaomi, etc.). Knowledge of local telecom carriers and mobile service plans. Compensation & Benefits:Competitive base salary + performance-based incentives Staff discounts on mobile phones and accessories Paid time off and other applicable benefits