Store Manager

JD FOR TUMBLEDRY STORE MANAGER Key Responsibilities: Customer Service: • Greet customers, receive garments, accurately assess cleaning needs, and provide detailed information about services and pricing.  • Manage customer inquiries, address complaints promptly, and resolve issues professionally.  • Build customer relationships and promote loyalty programs.  Sales and Revenue Generation: • Achieve sales targets by actively promoting additional services like shoe cleaning, special stain removal, or premium packages.  • Monitor sales trends, identify opportunities to increase revenue, and implement promotional strategies.  Administrative Tasks: • Generate daily reports on sales, customer volume, and operational performance.  • Address customer feedback and implement improvements where necessary.  Required Skills and Qualifications: • Proven experience in a retail or customer service role, laundry or dry cleaning industry will be preferred.  • Excellent communication and interpersonal skills to interact effectively with customers and staff.   • Ability to manage and prioritize multiple tasks in a fast-paced environment.  • Strong organizational skills and attention to detail.  • Proficiency in basic computer applications for inventory management and reporting.