3 - 31 years

3 - 4 Lacs

bengaluru/bangalore

Posted:15 hours ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job DescriptionRole: Experience Center Manager Roles and Responsibilities ● Overall management of the store ● Restoring of Brand Champions to ensure that the store is manned at all times ● Ensure daily, weekly & monthly conversion targets are met for the store ● Ensure leads are being followed up by the team ● Ensure lead allotment is uniform for the Brand Champions ● Ensure finance support is provided to customers with the help of financers ● Ensure sales SOP is being followed by the store team ● Hire, train, motivate, counsel and monitor the performance of all new-vehicle sales employees ● Maintain an accurate daily log that reflects all sales activities in the Experience Center ● Ensure proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system ● Develop, implement and monitor a follow-up system for new-vehicle purchasers ● Maintain teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process ● Conduct daily and weekly sales meetings ● Stay up to date of market trends at all times by conducting analysis and monitoring competitors' activities ● Come up with suggestions and recommendations for in-store merchandising, customer service approach and other areas to improve the business ● Produce daily, weekly, monthly quarterly, yearly sales, KPI and other communicated reports ● In-charge of stock count, control and proper record of all stock movements and inventory ● Ensure consistency in customer service by all associates based on established SOPs ● Handle after sales queries and complaints ● Provide on-job training to the team members ● Ensure strong communication between the associates and transfer of all important information within the team Qualifications ,Experience & Skills ● Excellent interpersonal and communication skills ● Enthusiastic, self-confident, well presented and self-motivated, Strong problem-solving attitude ● Demonstrable success gained as Store Manager with a recognized retail brand ● Demonstrate leadership capabilities and regularly exceeds expectations ● People skills with the ability to lead and motivate a team ● Ability to work in high-pressure situations and to “think on your feet” ● Strong business acumen-use of business analytics ● Minimum Education – Any Graduate  ● Experience : Minimum 3-7 Years of experience into store operations (Automobile/Retail/FMCD/Lifestyle Retail Experience). Requirements1. Experience of managing store and sales 2. Team handling experience 3.Inventory handling experience 4.Managing customer and escalation Requires: Any Graduate with 3-7years experience in Automobile/Retail/FMCD/Lifestyle Retail Experience as store manager or store in-charge Flexibility on time Open for Filed sales Good Communication skills BenefitsSalary: 3.5 LPA to maximum 4.2 LPA CTC Notice period : up to a maximum of 15 days.

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