Server & Cloud Infrastructure Management
Monitor server hardware, availability, performance, and historical utilization.
Implement server availability automation (e.g., 5x12 or 6x24 scheduled uptime).
Deploy and manage containerized environments (Docker, Kubernetes).
Perform Azure Service Management (SFTP, SQL, and other Azure services).
Conduct cloud architecture reviews, recommendations, and integration.
Manage AWS storage and Azure Site Recovery.
Handle server capacity forecasting and performance tuning.
Security & Compliance
Oversee vulnerability management and remediation.
Deploy and manage Multi-Factor Authentication (MFA) solutions (Cisco Duo).
Ensure device encryption, OS lifecycle management, and security patching.
Conduct zero-day vulnerability remediations (24x7 response if required).
Backup, Recovery & Disaster Recovery
Implement and manage Azure & on-prem backup and recovery solutions.
Conduct quarterly BCDR (Business Continuity & Disaster Recovery) exercises.
Manage server and cloud service backup & recovery strategies.
Patch & Software Management
Oversee patch management, reporting, and vulnerability remediation.
Ensure scheduled patching occurs outside business hours.
Deploy and manage Microsoft Endpoint Configuration Manager & Intune.
Manage 3rd-party software patching (Intune – PatchMyPC).
Automate software deployments and updates.
Active Directory, O365 & Virtualization
Manage Active Directory, Azure AD, O365 (including Point).
Deploy and support Single Sign-On (SSO) solutions.
Support Azure Virtual Desktop.
Maintain RDS Farm & RemoteApp management.
Virtualization & License Management
Provide VMWare and Hyper-V hypervisor support.
Manage license procurement, tracking, and compliance.
Monitoring & Coordination
Manage log monitoring & analysis for proactive issue resolution.
Handle CMDB (Configuration Management Database) maintenance.
Support hardware procurement & deployment.
Coordinate with other cloud providers (SFDC, MuleSoft, QAD, OVH).
Deploy and manage print servers.
