Sr. Sales Support Specialist

We are seeking a proactive and communication-driven Client Coordinator – Pre-Sales Support to assist our sales and customer success teams in nurturing leads, managing pre-sales activity, and ensuring smooth coordination across business operations. The ideal candidate thrives in fast-paced environments, demonstrates keen attention to detail, and is passionate about facilitating high-quality interactions that drive conversions.

Key Responsibilities

Client Engagement & Lead Nurturing

• Initiate contact with prospective clients through calls/emails to gauge interest and qualify leads
• Build rapport with inbound prospects and maintain positive interactions to support pre-sales efforts
• Communicate product/service features, benefits, and pricing structure before handover to the Sales team
• Respond to inquiries and provide basic technical/product information to support buyer decisions

Sales Enablement & Support

• Prepare sales collateral, presentations, and documentation required for initial engagement
• Coordinate with internal teams for product walkthroughs, demo scheduling, and requirement analysis
• Assist in preparing proposals, quotes, and scope outlines for prospects under guidance from sales leads

Data & Process Management

• Maintain structured records of lead stages, follow-up timelines, and outcome notes
• Collaborate with marketing or lead-gen teams to ensure a qualified pipeline
• Monitor lead conversion metrics and flag bottlenecks in coordination cycles

Operational Coordination

• Work closely with cross-functional teams (sales, service, delivery) to enable smoother project transitions
• Support documentation for contracts, AMC offerings, and service timelines
• Follow up with clients on pending details required for project kickoff or activation

Desired Skills & Experience

• 1-2 years of experience in pre-sales, client coordination, or inside sales roles
• Strong communication and interpersonal skills
• High attention to detail and process orientation
• Proficiency in MS Office, Google Suite, and presentation tools
• Ability to understand basic product/service flows and articulate value clearly

What We Offer

• Collaborative environment focused on professional growth
• Opportunities to work alongside seasoned sales and delivery leaders
• Exposure to diverse industries and client types
• Performance incentives linked to contribution and impact.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Commission pay
• Quarterly bonus

Work Location: In person