Job
Description
We are seeking a highlyskilled and experienced HR Technology Subject Matter Expert (SME) to join ourHR function. The ideal candidate will have hands-on experience working with HRsystems in a global, matrixed environment and will be responsible for optimizingHR technology platforms to enhance process efficiency, user experience, andbusiness outcomes. KEY REPONSIBILITIES: Serve as the go-to expertfor HR technology platforms, providing deep functional and technical knowledgeto HR stakeholders, IT teams, and external partners. Drive HR Technologyadoption Provide consultativesupport to leverage technology, streamline HR processes, and improve employeeexperience. Manage day-to-dayadministration, configuration, and optimization of core HR systems and modulessuch as Core HR, Talent Acquisition, Performance, Learning, Compensation, etc. Support end-to-endlifecycle for system changes including requirement gathering, design,configuration, testing (SIT/UAT), training, deployment, and post-implementationsupport. Work closely withinternal HR teams and external vendors during platform upgrades, patchmanagement, and release cycles to evaluate and adopt new functionalities. Create and execute testscripts, coordinate UAT with HR teams, and document outcomes. Act as the primaryliaison between HR, IT, and vendors for all HR technology-related matters,including incident resolution, SLA management, and enhancement discussions. Provide tier-2/3 supportfor system-related queries and resolve escalations in a timely manner. KEY COMPETENCIES: Master's degree inHuman Resources, Information Systems, Computer Science, or a related field 57 years of experiencein HR technology within a multinational corporate environment. Experience inimplementing, configuring, or managing HR platforms such as Darwinbox(preferred), Oracle, Dev Ops, Pendo and Jira, or similar. Hands-on experience insystem integrations / enterprise transformation Strong understanding ofHR processes and practices including Core HR, Talent Management, Recruitment,Compensation, Learning, and Employee Experience.
